Great products at a great price with top- notch customer service. Very pleased with the purchase from my birthday money and even better it is with a small well established business.
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Fraud service. Stuff is good but awkward sizes. No return or refund. Beware. Don't buy
Company replied
Great jacket at a great price, over the moon with the purchase. Was a bit sceptical at first as it’s not a site I’ve used before but Jason answered every single question I had and sent any extra pic... See more
I’ve bought several items from Jason at Identity over the years and I’ve never been let down. Today I received my second pair of Mephistos from him, as usual well packed and everything tip top. Alw... See more
Company details
Written by the company
Here you will find 100% guaranteed authentic Designer Menswear. Rich pickings from Stone Island, C.P. Company, Emporio Armani, Paul & Shark, Mephisto, K-WAY, Moncler, Finn Comfort and more. We are based in England (U.K.) and all stock displayed is in physical possession ready for immediate dispatch by Royal Mail Tracked & Signed delivery service. We also welcome customers from all over the World. We offer a unique sizing policy. All our items are hand measured by ourselves. Please measure a like-for-like garment that you currently own against the sizing guides we offer. Any queries or confirmation needed over individual sizing requirements please e-mail us. All major CREDIT and DEBIT cards are accepted for your convenience and confidence through the PAYPAL, CLEARPAY, KLARNA or WIX payment system.
Contact info
Hereford, HR1, Hereford, United Kingdom
- sales@identity-menswear.com
- www.identity-menswear.com
4.3
Excellent
27 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great products at a great price with…
Great products at a great price with top- notch customer service.
Very pleased with the purchase from my birthday money and even better it is with a small well established business.
11 April 2026
Unprompted review
Great company!
Great company,Jason was very helpful answering any queries and went above and beyond to get my order dispatched as soon as possible, would 100% recommend
19 December 2025
Unprompted review
Fraud service
Fraud service. Stuff is good but awkward sizes. No return or refund. Beware. Don't buy
12 November 2025
Unprompted review
Reply from Identity Menswear
You have never ordered from us so how have you come to this conclusion ? All measurements are listed on the website so you can ascertain your size. I offer a full returns policy with refunds and a no quibble guarantee - as is the law in the UK when buying online. Please remove this inaccurate review as it is untrue.
Second time I’ve bought from Identity
Second time I’ve bought from Identity. Jason was really helpful in emailing straight away to answer questions. Mephisto shoes arrived within 2 days of ordering and are perfect.
24 October 2025
Unprompted review
First class experience
First class experience !
Dealt with Jason at Identity Menswear a few times now. Really pleasant guy to deal with and answers emails quickly.
Their products are 100% authentic and Jason gets them posted out really quickly too.
Thanks again
James
15 September 2025
Unprompted review
Customer service top notch
Great jacket at a great price, over the moon with the purchase.
Was a bit sceptical at first as it’s not a site I’ve used before but Jason answered every single question I had and sent any extra pictures I needed quickly. Certilogo confirmed authenticity and the customer service here is second to none.
Will definitely be back to buy more in the future.
11 June 2025
Unprompted review
Great communication from Jason…
Great communication from Jason throughout the process from start to finish. Unfortunately the shirt was a little too big but the refund process and communication was excellent, Jason responded to emails within minutes unlike some large retailers who take days.
3 March 2025
Unprompted review
Great service
Great service. First time I'd bought from Identity and even though there were good reviews I was a little bit concerned. Brilliant though, bought a pair of Mephistos at a great price, delivered quickly and perfect. I will definitely be buying from there again.
10 December 2024
Unprompted review
Excellent service
Excellent service, very quick, great pricing, concise, friendly customer service from Jason.
Very much recommend, has made someone very happy this Christmas.
9 December 2024
Unprompted review
Outstanding Experience
What an absolute pleasure it was to deal with Jason and Identity Menswear. He could not do enough to answer my questions on an item. The item arrived the very next day in perfect condition. They may be a small company but they put to shame a lot of the bigger retailers. I will certainly be using them again.
26 November 2024
Unprompted review
Excellent service and prices
I’ve bought several items from Jason at Identity over the years and I’ve never been let down.
Today I received my second pair of Mephistos from him, as usual well packed and everything tip top. Always highly competitive pricing and prompt and helpful responses to enquiries.
Thanks Jason!
18 October 2024
Unprompted review
I’m a returning customer… I’ve received…
I’m a returning customer… I’ve received the same excellent service with a quick delivery and ‘on point’ communication. The Stone Island Cargo Pants were the best price I could find online. Thanks again Jason 🙏🏽👍🏽
29 April 2024
Unprompted review
1st class service from jason can’t…
1st class service from jason can’t recommend him enough.super helpful and patient.Thankyou 🙏
27 February 2024
Unprompted review
Quality clothes.
Bought 2 Paul & Shark jackets. Great service from start to finish.Will buy again.Happy customer.
Paul C
6 January 2024
Unprompted review
Quality.
From selection of quality clothing at great prices identity menswear is the place to shop!! Great professional service from a top bloke Jason... outstanding allround. First class. Mark
2 January 2024
Unprompted review
Excellent Authentic business
Great service from Jason and Identity-menswear.
Bought a jacket for my son, the whole experience from start to finish was perfect.
This is a genuine business of quality original authentic brands and I'll certainly use Jason and his team again.
5 star service.
15 December 2023
Unprompted review
I was thoroughly impressed with the…
I was thoroughly impressed with the level of Quality products and customer service I received from Jason some 20 years ago. His commitment to providing a op-notch service has solidified my loyalty to Identity Menswear , and I will not hesitate to recommend Identity Menswear to others.
13 November 2023
Unprompted review
Excellent service from Jason bought a…
Excellent service from Jason bought a Stone Island packable jacket one happy customer I would definitely recommend Identity menswear to anyone and fast delivery.
6 January 2023
Unprompted review
Customer service at identity city mall…
Customer service at identity city mall it was amazing i was welcomed by security and staff acknowledged me while I were in store. I was looking for an outfit to wear on weekend Marcus staff member took his time to show me the latest golfers they have instore and found me matching pant
Thanks for the great experience
8 September 2022
Unprompted review
Stone Island jeans…
Ordered two pairs of Stone Island jeans this week from Jason.
They arrived within two days. 100% genuine (certified via certi logo) 100% happy.
Wouldn’t hesitate to shop with Identity Menswear again.
11 December 2020
Unprompted review
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