The worst insurance company. They try every possible way to avoid paying the compensation that is rightfully owed.
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See what reviewers are saying
We are currently on a trip in Spain that was supposed to continue to France, but our flight to Paris was cancelled. Unsure of how to proceed, we called If for assistance. An employee named Charlott... See more
Company replied
I would not normally rave about an insurance company, but this one gets top marks! Helpful, good service, and most importantly, we were not only covered, but discovered that our insurance covered way... See more
Company replied
I had a great experience with Nanna from IF Forsikring. I reached via their chat and she quickly followed up with a call answering all my questions straight to the point. Nanna tailored everything b... See more
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Company details
Written by the company
Har du specifikke spørgsmål til dine forsikringer, anbefaler vi, at du kontakter os direkte frem for at offentliggøre personlige oplysninger her.
Nordens største forsikringsselskab
Written by the company
- Hos If hjælper vi hver 4. familie i Norden med at blive korrekt forsikret.
- Du kan få op til 15% i rabat på alle dine forsikringer, når du samler dine forsikringer hos os
Contact info
3.4
Average
16K reviews
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Reply from If Skadeforsikring
Hej Jeanette.
Tak for de 5 stjerner - og god torsdag til dig.
Venlig hilsen
Lena, If
Super god service
13 July 2024
Reply from If Skadeforsikring
Hej Henrik
Tak for de 5 stjerner og de flotte ord.
God dag.
Venlig hilsen
Lena, If
Reply from If Skadeforsikring
Hej Peter,
Tak for din fine anmeldelse og de 5 stjerner.
Vi håber du må få en dejlig dag.
Hilsen Mette, If.
Good experience with them
They are very professional, friendly and helpful. 10 stars plus. Good job
6 July 2024
Reply from If Skadeforsikring
Hej Alexandru. Thank you for your great feedback!
We are happy to hear that you have experienced us as professional, friendly and helpful. Your satisfaction is very important to us and we greatly appreciate your recognition.
Regards
Cecilie, If
Thank you If for fair price
Thank you If for fair price, excellent customer service and overall great cooperation. 👍
3 July 2024
Reply from If Skadeforsikring
Hi Julius
Thank you very much for the great review and the 5 stars, we appreciate each and every one of them.
Have a great day!
Best regards
Charlotte, If
the best team !
I didn't wait any longer! They picked us up exactly at the scheduled time. They were kind and explained everything they worked on.
21 June 2024
Reply from If Skadeforsikring
Hi Florin,
Thank you for the nice words and review.
Have a nice day.
Regards Mette, If
Reply from If Skadeforsikring
Hej Aman. Mange tak for din positive feedback! Vi er glade for at høre, at du har oplevet god service hos os.
Med venlig hilsen
Cecilie, If
Last choice
Started ok but slowly increased their prices and when I found a better offer and terminated our insurance all kind of costs were added the final bill.
31 May 2024
Unprompted review
Reply from If Skadeforsikring
Dear Emin,
Thank you for sharing your experience with us. We regret to hear that you were dissatisfied with the price increases and additional costs upon terminating your insurance.
Price adjustments can occur for various reasons, but transparency is important, and we strive to ensure our customers are well-informed. We apologize if this was not your experience.
To better understand the charges on your final bill and address any discrepancies, we would appreciate it if you could contact our customer service directly. We aim to resolve any concerns and provide clarity on the charges.
We value your feedback and hope to improve based on your insights.
Best regards,
Cecilie, If
Reply from If Skadeforsikring
Hej Dorthe,
Tak for de 5 stjerner. Dem sætter vi pris på.
God dag.
Hilsen Mette, If
Hurtig og fair behandling 👍
21 May 2024
Reply from If Skadeforsikring
Hej Poul. Mange tak for din positive anmeldelse! Vi er glade for at høre, at du har oplevet en hurtig og fair behandling hos os.
Din tilfredshed er meget vigtig for os, og vi sætter stor pris på, at du har taget dig tid til at dele din oplevelse.
Med venlig hilsen
Cecilie, If
Reply from If Skadeforsikring
Hej Brian
Tak for den flotte anmeldelse, vi sætter pris på alle stjernerne.
Du ønskes en rigtig god dag.
Venlig hilsen
Charlotte, If
Good service and also good conversation…
Good service and also good conversation to client
2 May 2024
Reply from If Skadeforsikring
Hi Mohsin,
Thank you for your feedback.
We wish you a good weekend.
Regards Mette, If
a company that deserves -1 a star
a company that deserves -1 a star. try to avoid this company as much as possible. high prices, employees who don't know how to talk
29 April 2024
Unprompted review
Reply from If Skadeforsikring
Hi Jarood. We are deeply sorry to hear about your dissatisfaction with your experience at If. We greatly appreciate your feedback as it helps us improve our service.
We always strive to provide competitive prices and exceptional customer service, so we are sorry to hear that you have not experienced this. We would love to investigate your case further to understand what went wrong and how we can fix it. We have tried to contact you without any luck, and would encourage you to contact our customer service directly so that we can resolve any issues and do our best to improve your experience with If.
Regards
Cecilie, If
travel insurance fraud
I feel betrayed and insulted that such a thing can exist in Denmark, where a company can exert pressure by sending invoices as fines without an agreement. After I took out a car insurance, if.dk also offered me travel insurance, telling me that it costs only 81 DKK per month. But they did not explain to me that.
"If you want to cancel this insurance within the first year of the insurance period, then there will be a cancellation fee of DKK 752".
And the best part is that this will continue automatically next year as well.
It's unimaginable how you can deceive a person in this way, using the data to get the money without the bank's consent and by sending mail every week that we pay a fine. exact psychological threat.
2 January 2024
Unprompted review
Reply from If Skadeforsikring
Hi Ersi. I am sorry that you are left with an experience that we have not lived up to the customer service you expected.
We have tried to get in touch with you by phone, but unfortunately have not been able to get in touch with you.
You are very welcome to contact us on 70 12 12 12 and ask for Michael who will gladly answer your questions and help you with your insurances.
Sincerely,
Cecilie, If
Reply from If Skadeforsikring
Hej Estera
Tak for din anmeldelse.
Jeg er glad for at høre, at du har fået den service, som du havde behov for.
Venlig hilsen
Lena, If
Reply from If Skadeforsikring
Hi Gheorghe. I am sorry that you are left with this experience.
We have tried to ask for your contact information so we could get in touch with you by phone. Unfortunately it have not been able to get in touch with you.
You are very welcome to contact us on 70 12 12 12 so we can take a look at your case and we will gladly answer your questions or help you with your insurances.
Regards,
Cecilie, If
Scam
I regret to say that my experience with the service has been extremely disappointing. The "Mit ID" login feature consistently fails to function, making it impossible to access my account seamlessly. Furthermore, reaching out to customer service has proven futile, as their response times are excessively long, and when they do reply, they often disregard previously sent messages. Additionally, the subscription-based model for holiday insurance seems utterly unreasonable and borders on the absurd. Overall, I cannot recommend this service due to its horrendous performance and lack of customer care.
2 March 2024
Unprompted review
Reply from If Skadeforsikring
Hi Fresco,
I understand that you have been in dialogue with one of our advisers. I hope that together you had a satisfactory dialogue about your experience and that you are not left with any questions.
Should that not be the case, you are welcome to contact us on 70 12 12 12 and we will be happy to help you.
Sincerely,
Cecilie, If
God service
27 February 2024
Reply from If Skadeforsikring
Hej Gitte.
Jeg er glad for at høre, at du har fået den service, som du havde brug for.
Jeg ønsker dig en god onsdag.
Venlig Hilsen
Lena, If
Reply from If Skadeforsikring
Hej Christian.
Tak for en super anmeldelse.
Jeg er glad for at høre, at vi har kunne give dig en super service. Det stræber vi altid efter.
Venlig Hilsen
Lena, If
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