More than one month I was calling and chatting with If employees to get insurance. Explained that I have no bank id so I need to get my home insurance invoice by email. But instead paper letter was se... See more
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I contacted IF försäkring to see what insurance I can get since as a member of Sveriges Ingenjorer and the terms were beneficial for me. Its not the cheapest insurance on the market but the advertis... See more
Company replied
The whole process of buying insurance through customer service, not online, was pleasant in that response time and courtesy were always perfect. Three things got me. First, the website is exclus... See more
Company replied
I had health insurance at IF while living in Latvia and had a great experience with them, such as you can quickly reaching customer service and getting support. Now, in Sweden, I have bought new ho... See more
Company replied
Company details
- Insurance company
- also in
- Car and Motor Insurance Agency
- Home Insurance Agency
- Personal Insurance Company
Written by the company
Vi erbjuder prisvärda försäkringslösningar som ger våra kunder trygghet och stabilitet i boende, vardag och företagande.
Written by the company
Contact info
Barks väg 15, 170 73, Solna, Sweden
- 0771-655655
- www.if.se
4.2
Great
16k reviews
Asks customers to review
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Simple online application
Everything was so easy online, I couldn’t believe how straightforward it was. However, my full name was not on the form I needed to sign. I called and spoke to a lovely person called Agneta who helped me. She was really great! Thank you.
22 May 2025
Reply from If Skadeförsäkring AB
Hello Brenda,
I am so happy to hear that you are pleased with the application form on our website.
It is also good to hear that you are happy with the help you got from Agneta.
Thank you so much for sharing.
I wish you a good day!
Kind regards,
Maja, If
If insurance often denies applications
If insurance often denies applications, I see no worth of being insured with IF.
10 May 2025
Reply from If Skadeförsäkring AB
Hi Davaakhuu!
Thank you so much for sharing. I´m sorry to hear that we have denied your application.
As I cannot comment on individual cases, you are more than welcome to contact us on 0771-655 655 so that we can go over what has been denied.
I wish you a nice day!
Kind regards
Sara, If
Car Insurance
I had to quickly setup an insurance for my new car and Gustav was promptly ready to help me with it. He was completely on top of the situation, explained it to me in simple terms and was able to respond to it quickly when I asked him to change the insurance to the previous day. Awesome work Gustav, thank you!
30 April 2025
Reply from If Skadeförsäkring AB
Hi Thiago,
Thank you for your review.
We are happy that Gustav provided you the best service possible and could help you further with the right car insurance for you and your car.
You are welcome to get back to us if we can help you in any other way.
Kind regards,
Linnéa, If
Windscreen replacement made easy
I had to get my windscreen replaced after a stone chip cracked the glass very badly. I was able to make the claim online in a few minutes and it meant there was no paperwork or delay at the repair shop.
Excellent service that was easy to use
18 April 2025
Reply from If Skadeförsäkring AB
Hello Ian,
I am very glad to hear that you are happy with the service and that we could help you in a good way.
Thank you for the positive feedback.
I wish you a good day!
Kind regards,
Maja, If
A company you can trust
The company was supportive and positively responded in time to provide the insurance claim.
2 April 2025
Reply from If Skadeförsäkring AB
Hi Shubhangini,
Thanks for you kind words. We're always happy to hear about your positive experiences with us.
Sincerely,
Jonathan, If
Super fast claim processing
Exceptional service and reliability! If comapy made the entire process seamless, from getting a quote to handling claims. Their team is professional, responsive, and truly cares about their customers.Proud to be a customer and highly recommend for peace of mind and top-notch coverage!
28 March 2025
Reply from If Skadeförsäkring AB
Hi Vikas,
I truly want to express my sincere gratitude for your wonderful review. It genuinely warms my heart to read about your positive experience with us. Your feedback means a lot to us, and I’m so thankful that you took the time to share it!
Kind regards,
Jonathan, If
Personal
Personal, good information quickly given, reasonable price, English speaking qualified staff.
7 March 2025
Reply from If Skadeförsäkring AB
Hello Gudmundur,
Thank you for your review.
We are happy that we were able to help you quickly and efficiently. Great that you also had good contact with our advisor who was able to help you in a qualified way.
Have a nice day!
Kind regards
Linnéa, If
Bought car
Bought car, insured with IF Försäkring and on the road within 5 min of shaking the sellers hand.
5 March 2025
Reply from If Skadeförsäkring AB
Hello Cameron,
Thanks for sharing! We’re always happy to hear about your positive experiences with us. Welcome to If Insurance.
Kind regards,
Jonathan, If
Friendly and efficient staff
26 February 2025
Reply from If Skadeförsäkring AB
Hello Leifeng,
Thanks for sharing! We’re always happy to hear about your positive experiences with us.
Kind regards,
Jonathan, If
I’ve had life insurance with if for a…
I’ve had life insurance with if for a year and in the last bill they had raised the price considerably without previous notice. Will probably change company soon.
15 February 2025
Reply from If Skadeförsäkring AB
Hello Maria,
We are sorry to hear that you are not pleased with the price of the insurance.
You are always welcome to contact us on 0771- 655 655 or through our chat at If.se if you want to have a conversation about price with us or if there is anything else we can do for you.
Take care!
Best regards
Maja, If
Reply from If Skadeförsäkring AB
Hi Alyona!
Thanks for sharing! We’re always happy to hear about your positive experiences with us.
Kind regards,
Jonathan, If
More international oriented would be good!
Although it is a good company, it would be s great help if the webside was also available in English. It took me, as a non-Swedish resident, a disproportionate amount of time to understand what I had to fill in and where.
1 February 2025
Reply from If Skadeförsäkring AB
Hello,
Thank you so much for taking the time to share your thoughts with us!
We value your feedback and will make sure to look into it. We want to make sure all our customers find the information they need on our website with ease. If you ever have any questions please don't hesitate to reach out to us at 0771-655 655.
Kind regards,
Jasmine, If
They increase insurance price whenever…
They increase insurance price whenever they want, and give stupid reason for it. Also they have binding time which restricts anyone from finding a good price from other insurance companies.
Poor experience
3 February 2025
Unprompted review
Reply from If Skadeförsäkring AB
Hi Usama,
We are sad to hear that you haven’t had a good experience with us.
You are always welcome to call us on 0771-655 655 or chat with us trough If.se if we can help you in any way.
Have a nice day!
Kind regards
Maja, If
Case was closed when communication was…
Case was closed when communication was still ongoing with insurance case handler. This is unprofessional and acceptable.
23 January 2025
Reply from If Skadeförsäkring AB
Hello,
We are sorry to hear that you are not satisfied with the handling of your case.
Unfortunately, we cannot help you with specific cases here. Please contact us on 0771-655 655 so that we can help you in the best way.
Kind regards
Nellie, If
Very professional and helpful staff
Very professional and helpful staff. They genuinely help to get the claimed reimbursement.
23 January 2025
Reply from If Skadeförsäkring AB
Hello Nakul!
Thank you very much for your nice review and thank you for sharing.
How happy we are to hear that you received professional help from us when you were in contact with us.
I wish you a nice afternoon!
Kind regards
Helena, If
Reply from If Skadeförsäkring AB
Hello Zaman!
Thank you for your nice review.
How happy we are to read that you find us smooth and easy to deal with when you have been in contact with us.
I wish you a nice afternoon.
Kind regards
Helena, If
Have them all my cars…
16 January 2025
Reply from If Skadeförsäkring AB
Hello Kresimir,
Thank you so much for your review.
It makes us happy to hear that you are satisfied with us and our help!
Kind regards
Nellie, If
Misalignment between customer Service agents
I contacted customer service today regarding my direct debit, as the payment was attempted from my old bank account. I had previously updated my bank details with your customer service team, but today I was informed that this cannot be done, and the previous agent was mistaken.
Additionally, I was charged a reminder fee for a late payment, despite not receiving any reminders via email, post, or otherwise. When I disputed this, I was told the fee could not be waived due to system limitations.
I’ve had multiple interactions with your customer support team, and each time I receive inconsistent information. This lack of alignment between agents is frustrating and unhelpful. I strongly recommend implementing clearer guidelines for your customer service team.
Given my experience so far—especially considering I haven’t even made a claim yet—I’m seriously considering switching to a different insurer.
8 January 2025
Unprompted review
Reply from If Skadeförsäkring AB
Hi Laura!
I'm sorry to hear that you are unhappy with how your case was handled.
Unfortunately, we cannot comment on individual cases in this forum. You are most welcome to contact us on telephone number 0771-655 655 if you wish to review the matter again.
Kind regards,
Thelma, If
An excellent insurance provider
It was extremely simple and easy to buy and move insurances on the portal and there were ample options to choose from.
27 December 2024
Reply from If Skadeförsäkring AB
Hi AJ!
Thank you for your nice review.
We are pleased that you found it easy to buy and move your insurance on the portal.
Thank you for choosing us as your insurance company.
I wish you a nice day!
Kind regards,
Thelma, If
Worst customer service experience ever
Worst customer service experience ever.
The person on the phone hanged up without a word after hearing me speaking english!
I called again and they said they will follow up the issue but never did
1 November 2024
Unprompted review
Reply from If Skadeförsäkring AB
Hi Eddy!
I'm so sorry to hear about your experience. Of course, it shouldn't be a problem to help you in English.
If you want us to look into it, please call us on 0771-655 655.
Kund regards,
Thelma, If
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