I ordered dresses in 2023 i loved them, i have been trying to order again but it seems there's no new stock and their website is not in operation, can anyone explain what happened!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don’t know why there is so many awful reviews, I was worried after ordering then reading them but I had a smooth delivery and the items are brill with little pouches the items come in, my dresses cost... See more
Company replied
Ordered 7 bikinis on the sale, was pleasantly surprised with the fit and quality for the money. Particularly the cover ups, they look very flattering. Im usually UK size 8-10 on top and 10-12 bottom,... See more
Company replied
I read previous reviews & was a bit unsure if my order would even arrive! I ordered on Saturday & received my order today Friday. The swimwear I purchased is all of a high quality & looks lovely. 1... See more
Company replied
Company details
Written by the company
If Yooou is an international fashion and lifestyle destination with full collections of womenswear and accessories. We pride ourselves on creating versatile and timeless pieces with finest materials and fabrics to enhance your personal style.
Contact info
United States
- www.ifyooou.com
Beautifull clothes
Beautifull clothes. Love your style, materials of clothes and the express shipping
28 July 2022
Unprompted review
Reply from If Yooou
Dear customer
Thanks for your kind comment.We will do better with your appreciation.
If you have any following-up questions, please do not hesitate to contact us.
Wish you a happy day.
Kind regards,
If Yooou Customer Service
https://www.ifyooou.com/web
super recommended brand
super recommended brand, very professional and I felt really good also emotionally. the clothes are beautiful and the sizes fit well, I recommend it to everyone
28 July 2022
Unprompted review
Reply from If Yooou
Dear customer
Thanks for your kind comment.We will do better with your appreciation.
If you have any following-up questions, please do not hesitate to contact us.
Wish you a happy day.
Kind regards,
If Yooou Customer Service
https://www.ifyooou.com/web
Quality and sizing of the dresses was…
Quality and sizing of the dresses was good and the delivery was within the time frame given.
28 July 2022
Unprompted review
Reply from If Yooou
Dear customer
Thanks for your kind comment.We will do better with your appreciation.
If you have any following-up questions, please do not hesitate to contact us.
Wish you a happy day.
Kind regards,
If Yooou Customer Service
https://www.ifyooou.com/web
Different styles
Such a pretty brand with different style and I found some lovely pieces for my summer trip! Good quality and the shipping was super fast, received in a few days and packed really well. Really recommended!
28 July 2022
Unprompted review
Reply from If Yooou
Dear customer
Thanks for your kind comment.We will do better with your appreciation.
If you have any following-up questions, please do not hesitate to contact us.
Wish you a happy day.
Kind regards,
If Yooou Customer Service
https://www.ifyooou.com/web
Very easy to use and super user friendly
27 July 2022
Unprompted review
Reply from If Yooou
Dear customer
Thanks for your kind comment.We will do better with your appreciation.
If you have any following-up questions, please do not hesitate to contact us.
Wish you a happy day.
Kind regards,
If Yooou Customer Service
https://www.ifyooou.com/web
Reply from If Yooou
Dear customer
Thanks for your kind comment.We will do better with your appreciation.
If you have any following-up questions, please do not hesitate to contact us.
Wish you a happy day.
Kind regards,
If Yooou Customer Service
https://www.ifyooou.com/web
First time I ordered 2 dresses,timely…
First time I ordered 2 dresses, timely delivery, great service & beautiful dresses with a good fit.
Next time, I ordered 4 more dresses but received only 3.They immediately issued my refund. So I am very happy and impressed with their service :)
I’m going to order more soon.
27 July 2022
Unprompted review
Reply from If Yooou
Dear customer
Thanks for your kind comment.We will do better with your appreciation.
If you have any following-up questions, please do not hesitate to contact us.
Wish you a happy day.
Kind regards,
If Yooou Customer Service
https://www.ifyooou.com/web
I read previous reviews …
I read previous reviews & was a bit unsure if my order would even arrive!
I ordered on Saturday & received my order today Friday. The swimwear I purchased is all of a high quality & looks lovely.
1 of the bikini tops is too small so I will be returning it but I am really happy with everything else.
15 July 2022
Unprompted review
Reply from If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Beautiful black printed dress
I ordered a black printed mini dress for my beach holiday, arriving on time and the item looks the same as on the website. I am very happy with the item. the price is good, will order again for my holidays.
15 July 2022
Unprompted review
Reply from If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Very good
Easy to order, fast shipping and good quality of the items. I will order again soon.
14 July 2022
Unprompted review
Reply from If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Reply from If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Love this brand!
13 July 2022
Unprompted review
Reply from If Yooou
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customers with excellent products and service. We wish you a happy day!
Great service and good quality - love them…
Don’t know why there is so many awful reviews, I was worried after ordering then reading them but I had a smooth delivery and the items are brill with little pouches the items come in, my dresses cost 17 quid and such good quality I feel like I’ve got a real bargain and can’t wait to wear them. Will defo be ordering from them again
6 July 2022
Unprompted review
Reply from If Yooou
Hello dear. Thank you for the five star review. We really appreciate you taking the time to share such fantastic feedback. We wish you a happy day!
I received my item!!
I received my item!!! I’m very happy 😃
Long time I could find right bikini for myself. This one look perfect. I usually struggled with bra, because I have small size of bra and it looks with others bikini like I got empty space between my bust and bra. In this one I look perfect.
I put - 1 ⭐️ , because it was 1 week delay
-2 ⭐️, because the company email are not working and when I tried to track my number it says to me that they don’t have anything with my email address.
1 July 2022
Unprompted review
Reply from If Yooou
Hello dear. Thank you for the kind review. We really appreciate you taking the time to share feedback. We will continue to improve our service in the future. We wish you a happy day!
jojo billericay
this company is a totally scam. their returns system is awkward which made me monitor daily two week of seller waiting for return and then refund cancelled have left 3 complaints but no contact value of order was £114 and had to pay £12 to return as nothing fitted and now they are saying i cancelled refund. i am going to watchdog and their CEO have screen shots of all my attempts at communication
very poor show indeed
30 June 2022
Reply from If Yooou
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions, please do no hesitate to contact us via email (contact-us@service.ifyooou.com) or submit a ticket via (https://www.ifyooou.com/help/submit?appId=315370&entrance=pc_general_entry).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
This company is a scam and a con
This company is a scam and a con. Do not order from them. 1. If you need to make a return, it takes ages for them to update your order on their portal to request this. Each item has to be clicked in and out of the order multiple times which is fiddly and confusing. 2. Then they take ages to provide the return address. They prolong replies to take you over the 14 day deadline. 3 Then they claim that the tracking number is not correct when they have already signed for and received the return parcel. So they cancel all the refund requests on the system again to prolong things. 4. Then they only make a partial refund. 5. They take days to reply and only write that they will look into it without taking action. Such a waste of my time and money. I am embarrassed I fell for this scam. Save yourself a huge headache and order from elsewhere.
23 June 2022
Unprompted review
Reply from If Yooou
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions, please do no hesitate to contact us via email (contact-us@service.ifyooou.com) or submit a ticket via (https://www.ifyooou.com/help/submit?appId=315370&entrance=pc_general_entry).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
I tried to return items
I tried to return items. But IF Yooou is not responding to my emails telling me how to return the items. Unfortunately bad customer experience.
Update: After some days of mailing back and force ... I got the right person, which help me ... Thanks. I change the stars from 1 to 3 (as this could be next time faster)
New Update:
Very sad - again 1 star! The address:
Worldtech Logistics GmbH Hessenring 25 64546 Mörfelden-Walldorf, Deutschland
Empfänger: If Yooou Rücksendung
were I was suppose to return my item does not accept product returns. So still no solution for me and I have now additional costs to get my product back. Thinking about contacting PayPal.
16 June 2022
Unprompted review
Reply from If Yooou
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions,
please do no hesitate to contact us(contact-us@service.ifyooou.com).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
I am shook
I am shook. Expected something closer to SHEIN but the dresses I received are so much better quality! Beautifully made, great material and lining and very flattering. Delivery was pretty quick too!
26 May 2022
Unprompted review
Reply from If Yooou
Hello, dear. Thank you for your compliments. Our quality is guaranteed as all of our clothes are subjected to strict quality control before being sent out.
Have a nice day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.