Ignite Connections Reviews 

188
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the professional and knowledgeable staff members who handle communications and schedule appointments effectively. Many consumers appreciate the clear expectations set from the beginning, noting that the lead generation process yields great opportunities for growing their business. Some reviewers were not happy with the refund process and unfulfilled financial guarantees. Several consumers experienced poor communication after signing up, stating that promised results and appointments were never delivered by the team. People also mentioned aggressive sales tactics and serious difficulties when trying to resolve ongoing service issues. Others felt that the provided leads were entirely unqualified or lacked any genuine interest.

What people talk about most

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction with... See more

Staff

Reviewers mention positive feedback about staff, highlighting that callers and sales representatives are... See more

Customer service

Consumers find customer service to be deeply divided, with reviewers expressing mixed experiences regarding... See more

Marketing

Customers consistently note ambiguous experiences with marketing, as experiences widely vary across different... See more

Refund

Clients share negative opinions on refund, highlighting widespread frustration after their money-back... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a company that has integrity and is always respinsive. Having been in this industry nearly 40 years recognize the importance of keeping ones word. I believe its an awesome program, it didnt wo... See more

Rated 5 out of 5 stars

I am extremely impressed with Ignite Connections and the process they use to gain seller leads for me. Victoria, who calls on my behalf is professional, knowledgeable and is able to ask great questio... See more

Company replied

Rated 5 out of 5 stars

The introduction to the program was very informative and I felt as though my needs were being considered every step of the way as I was introduced to the many opportunities offered. The service as de... See more

Company replied

Rated 5 out of 5 stars

I cannot over emphasize the professionalism we have seen with Ignite. They are easy to reach and work extremely well with us. The quality of their Inside Sales Agents is unmatched with native English... See more


Company details

  1. Marketing agency

Written by the company

81% of homeowners list their home with the FIRST agent they connect with. Ignite lives and breathes this figure and prioritizes putting their clients inside their local properties first. Ignite-Connections isn't just another lead generation service for Real Estate; it's a strategy that prioritizes the realities of the market. Be First.


Contact info

3.6

Average

TrustScore 3.5 out of 5

188 reviews

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Replied to 43% of negative reviews

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3.6

All reviews

(188)

157 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience I've ever had

I never write bad reviews, but this one is necessary. I signed up with Ignite connections in November of 2025 and paid them $6,750 upfront. They guaranteed me 8 qualified "appointments" in a 6 month term. What I ended up getting was 2 phone numbers, one of which didn't even pick up after many attempts. It took 4 months alone just to get my first lead. This company will call and text you constantly to sell you, but once you pay them you won't hear a word. No follow ups, no updates, nothing. If you want to speak with them to see what's going on you have to schedule a call. Then they'll just give you the run around and blame it on the call list that they provided. At the end of the term, when I requested a refund it took them a month just to get back to me and tell me no because they didn't a high enough connection rate. This was by far the worst experience I've ever had with a lead generating company. Stay far away from them

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I've been very pleased with my outcome with Ignite

I've been very pleased with my experience working with Ignite. Within the first few months, I received a seller lead that will more than cover the cost of the service, which was a great surprise. What stood out most was how well-prepared and informed the seller was before our appointment. Ignite did an excellent job building rapport and setting expectations, which helped establish trust from the very beginning. By the time I met with the client, the foundation had already been laid for a productive conversation. I appreciate the professionalism of their team and the quality of the opportunities they've provided.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

My experience working with Ignite…

My experience working with Ignite Connections has been a good one. They have a nice portal in which to see what’s going on in your account at any time, and I can listen to all of the phone calls. The callers are very professional.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

ISA team

I had the pleasure of meeting the ISA team in person - great group.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

We paid $9,750 for a 6 month circle…

We paid $9,750 for a 6 month circle prospecting campaign with Ignite Connections. They guaranteed a minimum of 16 booked appointments or a double money back refund. They delivered 4. We generated $0 in revenue from this engagement.

When we raised the issue, we were set up on a call with a representative named Calum who verbally told us we would receive a refund. After that call, nothing happened. Every time we followed up we were told they would "ping management" and get back to us. This went on for months. When we became more persistent, they finally told us they would not be issuing a refund at all.

Their reason for denying the refund was that the campaign did not hit a 15% connection rate - a clause buried in the contract that they use to void the guarantee. Here is the problem with that: my team makes circle prospecting calls to the exact same neighborhoods every day using a verified local number. We consistently connect at close to 30%. I personally called their list and reached and had a 30% connection rate on the same day their campaign allegedly couldn't crack 1%.

When I raised this, they said the area was "not receptive." The area was plenty receptive to my team. Their numbers are almost certainly showing up as spam to carriers, which is entirely their responsibility to manage - and something their own employees are losing bonus income over.

They cycle through excuses: bad area, small sample size, seasonal trends, carrier filtering outside their control. None of it explains a 1% connection rate on a list that connects at 30%.

Look at the 1 star reviews here. You will see the same story repeated. The guarantee is how they get you to sign. The 15% connection rate clause is how they avoid paying it. Do not make the same mistake we did.

We are actively filing complaints with the BBB, FTC, and Canadian Anti-Fraud Centre.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Took my money and did not perform

I signed a 6-month contract with Ignite Connections in February 2026 for real estate lead generation services. They guaranteed $4,450,000 in pipeline volume through daily cold calling. I paid $5,000 upfront across two installments.
After several months and over 7,000 calls made on my behalf, I received exactly ONE lead. Pipeline value in their own dashboard: $400k.
When I raised concerns in writing, they admitted their original contact list wasn't working and needed a full replacement something they called a "pivot plan." They also referenced a "ramp-up period" to justify the zero results, but when I pushed back, their own staff confirmed in writing that no ramp-up period exists anywhere in the contract.
I disputed the charges with my credit card company and blocked the final $2,500 payment given the lack of results. Shortly after, the calling activity on my campaign stopped entirely.
The contract has a performance guarantee and refund provision that sounds great on paper but it's loaded with fine print conditions that make it nearly impossible to collect on.
If you're a real estate agent considering this service, read the contract extremely carefully before signing anything, and think twice before handing over any money upfront.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

They promised 8 appointments - I got 0 and they won't refund me

They promised 8 appointment. Instead I got 0 appointments, 0 opportunities, 2 call-backs scheduled after spending $7,000.

Their response when I asked for a refund: After careful evaluation, our accounting department was unable to approve the refund, as the campaign’s overall connection rate did not exceed the required 15% threshold outlined in our DocuSign Agreement. Connection rates are calculated across the full campaign term, and all outlined criteria must be met for refund eligibility.

While we did make multiple outreach attempts, we were only able to connect with a limited number of prospects. To generate stronger conversion opportunities, additional dialing time is typically needed to allow for more answer rates and engagement.

I understand this may not be the outcome you were hoping for, and I genuinely want to ensure we move forward in a way that brings you meaningful results. With that in mind, We now have new tools and enhanced systems in place that can help us accelerate performance and improve connection quality.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

We paid $6,750 for a service that…

We paid $6,750 for a service that guaranteed 8 appointments. Not only did we receive zero appointments, but the company also failed to honor its guarantee after the promised results were not delivered. We gave them every opportunity to fulfill their obligations, but they did not. Very disappointing experience, and I would not recommend their services. Update we are in Southern California! 30 m from Los Angeles. We had several conversation with your team not mentioning any names publicly they refused to honor the guarantee or at least refund us! If you wanted to contact us you certainly could....

10 March 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Hey Al - thanks so much for your candid feedback. While it's our north star to deliver results to 100% of our clients that they are satisfied with 100% of the time, the realities of business just don't allow it in some cases. Looking into your account, I'm struggling to find your client profile. It appears you're located in Mexico, which is an area we don't serve. We do wish you all the best moving forward though!

Rated 5 out of 5 stars

Ignite delivered on their promises --…

Ignite delivered on their promises -- thousands of calls on my behalf resulting in real opportunities to meet with property owners genuinely interested in selling. Their callers do a great job engaging with the customer.

23 April 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Jeff you rock!

Rated 5 out of 5 stars

The company navigated all pivots with…

The company navigated all pivots with some contact issues that my specific area was presenting. Jenna took care of me with kindness and professionalism. Even with a few pivots, the company is delivering and I look forward to working with them in the further.

21 May 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thanks Dale!! Glad to hear the team is meeting your needs at the checkin point.

Rated 5 out of 5 stars

Ok I need to talk about Ignite…

Ok I need to talk about Ignite Connections!! Been with them for 9 months now and the listing appointments have been incredible!! What I really love though is that you can listen to the actual calls they make... like you're not just handing over money and crossing your fingers, you can literally hear what's happening on the calls they make. Everything goes straight into my calendaer too which makes it even more simple. Honestly one of the best investments I've made in my business

14 May 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thank you Daniel!!! Happy to hear you crush it!!

Rated 1 out of 5 stars

Don't walk...RUN. Waste of time and money. 0% ROI.

I engaged ignite in response to a Facebook advertisement. There was an initial discovery call where they asked a bunch of questions and a second call with a higher level sales rep. Initial price tag was STEEP, like $10k, I said no way in hell. We agreed to a 6 month campaign where they would make 1000 calls each month to try to secure appointments for $4000. It's been five months and they've only secured ONE apointment that wasn't even a real opportunity. Absolute waste of money and a scam. In fact, when I first was logging into my dashboard, they weren't even calling in my state, but later said that was just a system glitch that showed me the wrong call list...sure guys. Paying for leads is trial and error with some losses...this one was a total loss. Not ONE penny back in ROI.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely dissatisfied with this…

I am extremely dissatisfied with this company’s service and overall business model. The program is marketed as a “Paid 3-month promotion” where leads are supposedly being actively called on your behalf, yet there is no transparency, accountability, or measurable proof that these calls are even being made consistently.

What is most concerning is that while the company confidently sells this package, they openly admit they cannot guarantee any level of success or results. If there is no way to track performance, verify activity, or demonstrate effectiveness, then what exactly is the client paying for?
A business offering lead generation services should be able to provide clear communication, reporting, call metrics, or at the very least some evidence that real work is being done. Instead, the experience felt vague, scripted, and unsupported. I expected professionalism, transparency, and a process backed by actual results — not empty promises attached to a time commitment. Then when expressed my dissatisfaction all I got was excuse after excuse.

21 April 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Hi Barbara - thank you for your honest feedback. We are constantly looking for ways to improve as a business and feedback like yours helps us do this.

I would be interested in knowing more about your experience, particularly around the transparency piece. As you'll see in your welcome email, as well as on our website, we offer a client portal that tracks exactly how many dials are being made, how many connections have been made, the appointmets we've set, call recordings, nurtures we've sent, as well as the call list, the scripts we're using...and a lot more!

If your experience with us was based on a dissatisfactory end result, I think there would be more substance around helping us improve our service.

Rated 1 out of 5 stars

DO NOT SIGN UP - YOU WILL REGRET IT

Where do I start. I am realtor in Southern California looking to outsource my cold calling. The company was professional to start out, sales team was knowledgeable, friendly and really convincing they would be able to produce real estate leads for me.

Ill cut to the meat of it. I paid $3500 for for 3 months and then the option of paying $3500 again for another 3 months with the guarantee of at least 6 million in pipeline leads (meaning approx 6 people with the intention of selling in the near future).

Now you would think that by the end of the 3 months, they would at least talk to one person, right? Well after 7,000 (yes 7,000), they produced 0 leads.

I read other reviews from people and thought, "well maybe those people didnt follow up, or maybe those people had a different situation". The fact is, they other people were right, they did produce any leads to even call! $3,500 down the drain!

PLEASE STAY AWAY. THEY PROMISE THE WORLD AND PRODUCE NOTHING.

5 May 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Hi William, and thanks for posting this review. We always look for ways to improve our service. In order to do so, we feel mutual transparency is always key. There are two types of lead generation out there: fast turnover, low quality and low turnover, high quality. Good things take time. To say we spoke to zero people in three months is disingenuous. We spoke to a lot of people over your term. We have two options in that case: we can push through low quality leads to you and have you upset with those, or we can take our time and make sure when we send something, it closes 90% of the time.

If you were looking for a fast-turnover service, that's not us and I'm sorry if that's what you expected. Our team is trained mercilessly on the importance of setting proper expectations. Our service is not for everyone. But if you find a service that has high quality leads delivered to you instantly, if it exists at all, I can only imageine the price tag associated! And please - if you DO find that service, please let us know and we'll change our business model overnight. We believe in good results and we know from our experience, in business and in life, good things take time. We hope you find what you're looking for elsewhere, William, and would be happy to work with you to resolve this if we can.

Rated 5 out of 5 stars

Professional Company

Ariana was easy to talk with and wasn't pushy. I like the program and am hoping that based on the stats and what she shared I'll see leads that close. But the company was professional and delivered what they promised during the first 6 months.

30 April 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Great to hear about your experience with us Cynthia! You're in great hands with Ariana as your account manager. Delivery in the first 6-months is our primary goal. Now, it's time to convert!

We recommend checking out the "follow-up procedures" document in your dashboard. Some of our top clients are converting over 80% of the opportunity we put in their pipeline by following some of those tips.

Our secret weapon: the video text. I know it feels uncomfortable the first few times but once you see the response rate and how people react, you'll never go back!

Rated 5 out of 5 stars

A mentor of mine recommended Ignite…

A mentor of mine recommended Ignite after using them for over a year. I came in skeptical, but the call team won me over. The quality of the listing appointments I got were solid. And Ariana has been great to work with. The program has already paid for itself.

3 May 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Fantastic to hear! Thanks for being on board with us, George! Keep up the great work! The listing appointments can be solid, but it takes a good agent on the other side of them to close the deal! We tell all our agents that this is a partnership - this is exactly what we mean. Keep it up!

Rated 1 out of 5 stars

The agreement they agreed to included a…

The agreement they agreed to included a 60-day trial period, which ends on 5/5/2026:

“$8,250 total for the entire term. $3,250 due upfront upon signing. $5,000 due after 60 days upon client confirmation.”

I received zero results in that that time so I offered them a chance to extend it without billing me the rest of the amount and they simply replied:

Hi David,
We do need to receive payment in order to continue work on behalf of our clients.
If you wish to opt out, please let me know now so I can remove your second payment from processing.
Thank you,

I replied:
Please cancel.
This was a waste of time and money

Shortly after, they sent over a “lead,” but when I called her at the scheduled appointment time the next day, she didn’t answer or respond to any of my messages. It honestly felt like a fake lead just to get me to extend the agreement.

5 March 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Hi David - thank you for your honest review of the organization. You're exactly right - we DID run a 60-day trial with you which is why we split up the payments the way we did. The misunderstanding, it seems, comes from the fact that we were due to initiate a refund after the 60 days.

There's a reason we don't, as a baseline, offer month-to-month agreements. Our service takes time. You requested a 60-day trial period with us - we obliged. That said, in order for our program to really work, we recommend all clients run our 6-month program at the minimum.

We wish you nothing but the best in your future endeavors.

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