responsiveness 0/10
emailed 5 times asking for a new card / or certificate to be sent to a doctors in the meantime so I can see a doctor but no response... tried to call and was told to send an email....
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Replied to 6% of negative reviews
Typically replies within 24 hours
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emailed 5 times asking for a new card / or certificate to be sent to a doctors in the meantime so I can see a doctor but no response... tried to call and was told to send an email....
These people refuse to pay me the extra 7% they should have paid me ALL OF LAST YEAR because of my disabled son. I will have to take a lawyer and see if I can get that money that they owe me. I asked my worker there at the IKK Südwest. She simply said no.
I just got off of the phone with the unemployment agency. They already asked for the Krankengeld Nachweis. Let's see if the IKK Südwest find the request and send the paperwork.
I have been written off sick for depression and stress for nearly a year and a half. THIS IS WHY I AM CONSTANTLY SICK. EVERYTHING IS A FIGHT NOW-A-DAYS IN THIS COUNTRY.
EDIT: They are trying to help me sort-out the horrors of the unemployment office.
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