Illuminate Reviews 451

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Only gave 1 star as couldnt give zero. No response from them. Need bigger mouthguard but cant get confirmation of request or seen intent to send. Shocking service.

Rated 1 out of 5 stars

Very slow to respond and even excuses are inconsistent and make no sense. Piad for shippping and still no traacking number when other sellers with free shipping would have already had the items delive... See more

Rated 1 out of 5 stars

I placed an order but didn't realise it was an automatic repeat delivery. I contacted the email provided and received a response quickly as I needed to stop the subscription and get a refund.... See more

Rated 1 out of 5 stars

I wouldn’t buy anything from this company . I was over changed didn’t notice till after I ordered I checked my PayPal account and the company added charges on my order. I did contact them and the comp... See more

Company details

  1. Cosmetics shop

Information provided by various external sources

100% Natural Skin & Oral care products made with ancient organic ingredients with no preservatives, binding agents or harmful chemicals.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Rejuvenation

I look and feel young beautiful and rejuvenated with my favourite products from Illuminate Essentials , the face serum and the coloidal copper skin repair mist .

Thank you 🌟🖤🌟

13 November 2020
Rated 5 out of 5 stars

Gorgeous

I bought the deluxe skincare set as a gift for my daughter as I know this is a range she wants to try. It’s not her birthday yet so I can’t comment on the product from use but I’m sure she will.
I received my order the very next day, in lovely packaging with the most wonderful smell coming from the box.
Brilliant customer service and a lovely vegan find, I will definitely buy from them again.

11 November 2020
Rated 5 out of 5 stars

Face mask

I've used the mask twice now and absolutely loving it, my skin hasn't felt so smooth in years. My only regret is that I didn't buy all 3!

Arrived in good time and follow up email received.

9 November 2020
Rated 4 out of 5 stars

Love ... all the way to Los Angeles

Love that it arrived all the way to Los Angeles so quickly! thank you. One of the product boxes was damaged but the product was fine.
Thank you for being in this space and making it possible for us to get great products for our well-being while supporting folks in our community.

Blessed Love.

9 November 2020
Rated 5 out of 5 stars

Toothpaste and sample pack

I loved the toothpaste and whole package! The delivery arrived a day sooner than expected and very well packaged and a cute postcard for product use details.The toothpaste is still going and i got it 3 weeks ago and has made a noticeable difference to the whiteness and shine of my teeth without disturbing my already weak enamel. It feels so fresh and the texture is a comfortable swap as my new daily toothpaste.
I also ordered a sample size for the oil serum and face mask and the oil is AMAZING 100% part of my routine now as well and has a beautiful smell. It has already shown a difference for my acne marks and recent dry patches near my eyes. The oil also had a good run of days and i love the the tiny serum bottle it comes in- will be using as a travel size when i purchase the bigger bottle this month!

5 November 2020
Rated 5 out of 5 stars

100% recommend

I love these products!

Initially ordered the deluxe skincare set and have since reordered the nourish face serum since running out.

The quality of ingredients are second to none including rose, myrrh and frankincense. You certainly feel royal after using them.

Would certainly recommend and will 100% be continuing to purchase.

3 November 2020
Rated 5 out of 5 stars

Great product

Great product, I bought this for someone, and they loved it. The scent is really nice and the bottle is really cute. Definitely a fan, thank you guys.

29 October 2020
Rated 5 out of 5 stars

Speedy Delivery and Quality Products

I ordered, firstly for myself, and I was so impressed with the speed of delivery and quality of the products, that I ordered again for my daughter's 13th birthday. I loved the personalised birthday tag! Our skin is glowing.

28 October 2020
Rated 5 out of 5 stars

Absolutely amazing!!

Absolutely amazing!!!
Amazing customer service and even better products, after having a terrible break out due to stress late last year I was left with low confidence due the the dark marks and hyperpigmentation left behind, I was personally advised on which products would be best suited to my skin problems especially due the fact my skin I decided on getting deluxe package.
They checked to see I had received my package and was so helpful which instructions on how to use products via direct messager also the sunday sessions are also great with helping with skincare tips. My face is is nearly at 100% I have a natural glow now and my confidence all the way back I refuse to use any other products on my skin. I recommend these products to friends family work colleagues everyone thats how much I love them,that fact I’m also supporting a black own business make is that much sweeter. If I could give another star I would lol
Opz

27 October 2020
Rated 5 out of 5 stars

Great products

I’ve only been using Illuminate Essential products for a few months and my skin looks healthier, moisturized. The products smell amazing and last, a little goes a long way. I’ve been using their face mist, and face wash and my skin has cleared up significantly. I recently purchased their face mask and serum and I am so happy with the end results. I also love their tooth paste! Great products!!!

26 October 2020
Rated 5 out of 5 stars

Amazing Products

The products are amazing. I've seen a real difference in my skin. I feel like i have a glow and my acne has also gotten much better. Would definitely recommend giving these products a try.

25 October 2020
Rated 5 out of 5 stars

Everything came in great!!

Everything came in great, nothing damaged through the shipping. Heavenly smell when you open the box of the ultimate package that I purchased from them. Everything is more than exceptional. Only thing is it’s really hard to open the toothbrush holder cap. If there is a more efficient way or certain way of doing it then let me know please! Lol because it’s a hassle trying to get that thing off. Other than that it’s so worth my money and I’m already seeing results

22 October 2020
Rated 5 out of 5 stars

Trio of masks - highly recommend

The trio of masks is wonderful! Ecofriendly packaging is stylish and kind to the planet. The masks are kind to skin (even sensitive acne prone skin). I especially like the charcoal one (very light scrub) and the green one. Thank you!

20 October 2020

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