IllusiveLondon Reviews 15

Love this brand for the kids! Well made and lasting clothing and totally on trend. Definitely reccomend ☺️☺️ and the customer service team are so lovely and quick to keep you updated on shipping

Incredibly disappointed with the company. Twice in the past week and a half I have been in contact with them and my first order was placed the 28th of November and on the 5th of December I received an email stating that they just realized that the item was out of stock when they went to package it. I was frustrated but I understood so I ordered a different item, (bare in mind these were meant as Christmas gifts for a child) fast forward to today I receive an email stating that I have been issued a refund for my new item... No other explanation and when I questioned it I got the same email that I got for the first, didn't realize it was out of stock until they went to package it. It's a disgrace. You should not be able to order something that is out of stock in the first place. They need to do more stock checks in the future!

Poor quality products and as for the customer service, terrible! Would never shop at Illusive again!

First experience using Illusive London. Very impressed with the quality of items and delivery speed. Well-communicated throughout the process. Will be using their services again!

I had a great experience shopping online on their site. I was hesitant at first, but decided to give it a try and was surprised with the fast shipping and good quality of the shirts I bought. I strongly recommend it.

Amazing company. Fast delivery and great products.

Amazing quality and friendly support, I'll buy again for sure!

I bought some fairly expensive jeans and joggers from here. Style was pretty nice but both of them ripped in the groin after a few months of use. They aren't on the same quality level as say adidas, which have joggers at the same price.

If i could give a zero i would. Bought som a pair of joggers that he loved and after a few days wear they were badly bobbled. Emailed re bad quality as only lasted 3 days and phoned which went to voice mail. No reply from emails or from phone call. Terrible customer service and poor quality products. Wont buy from them again.

If I could give 0 Stars I would! I’ve received 2 items in the wrong size, I have returned my items on the next day “tracked delivery” and it has been 6 weeks and I haven’t got a reply to any of the 5 emails I’ve sent, or an answer on the phone! It always goes to voice mail and they never call back! Awesome! If you love your money don’t order from these scammers!

Not recive items. Waiting 2 weeks about they re sent items and after remaining they answer I ask about money back on PayPal and I not get money back and not recive items. Poor customer service