Delighted to receive my beautiful silk scarf from Ilona Tambor. Exquisite design, beautiful quality and craftsmanship, rich colours true to their screen image…a piece of art. My order was promptly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First of all my initial correspondence with Ms.Tambor was excellent! she answered my questions and gave me good options for an out of stock scarf. the packaged arrived without any issues and it was... See more
Company replied
A business what is supported with an impeccable service. Whatever was the query they have responded with a very kind, fast and unique way. Where there is a need to act Ilona Tambor and her team... See more
Company replied
I just love the way the colours are so vibrant that drawings emerge even in the cotton silk scarves range! Excellent choice for any occasion! Packaging is stunning as the box! Delivery was as... See more
Company replied
Company details
Written by the company
Established in the vibrant city of Leicester in 2020, Ilona Tambor stands out in the realm of luxury fashion, championing the enduring allure of silk and cashmere. Within the heart of this brand lies a dedication to meticulous craftsmanship and a harmonious fusion of traditional and modern design, shaping each creation into a testament of timeless elegance. With the changing seasons, Ilona Tambor unveils two distinctive collections annually, each a testament to her unique aesthetic and creative vision. These collections, akin to chapters in a captivating novel, narrate stories of nature’s splendor and cultural influences through vibrant prints and sophisticated patterns. Central to the brand’s identity is a profound appreciation for the unparalleled luxury of silk and cashmere. These exquisite materials, like whispers of opulence against the skin, form the cornerstone of Ilona Tambor’s signature pieces. Whether elegantly draped around the neck or adorning the hair with grace, silk scarves and cashmere scarves exude sophistication and refinement. Scarves are more than just an accessory—they’re a medium for self-expression and a transformative element in fashion. Ilona Tambor scarves have the power to change the look and feel of an outfit, adding a special touch of elegance and personality to every ensemble. Experience the allure of Ilona Tambor scarves, available in a select few boutiques and department stores across the globe,
Contact info
United Kingdom
- info@ilonatambor.com
- www.ilonatambor.com
4.8
Excellent
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thrilled to find this online gem!!
First of all my initial correspondence with Ms.Tambor was excellent! she answered my questions and gave me good options for an out of stock scarf. the packaged arrived without any issues and it was beautifully wrapped!!! I have not looked at the scarf yet (it is supposed to be a Christmas present from my husband) but the anticipation is no less joyful!
28 October 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for taking the time to share this. I’m very happy everything went smoothly, and I hope the gift brings lots of joy.
– Ilona Tambor Team
Beautiful high quality scarf
Scarf arrived quickly and well packaged, it’s beautiful and good quality at this price point.
27 October 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for your lovely feedback. I’m glad the scarf and packaging met your expectations.
– Ilona Tambor Team
Perfect scarf and perfect customer service
My silk scarf is just perfect! Everything worked great from order to delivery. Scarf is high quality and the colours are beautiful. It was also wrapped to a lovely gift box.
1 November 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for your kind words. I’m really pleased the scarf and colours were exactly what you hoped for.
– Ilona Tambor Team
Great Quality — Totally Worth It
I ordered three scarves, and each one came in its own stylish box! The quality really impressed me. I’ve got quite a few scarves, so I can tell this silk is the real deal: thick, smooth, and it doesn’t wrinkle. Shipping was super quick too — arrived in less than a week, even though I’m outside the UK.
3 October 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for your review. I’m happy to hear the quality and delivery made a good impression.
– Ilona Tambor Team
The scarves are beautifully designed in…
The scarves are beautifully designed in delicious colours. The quality and feel of the silk is divine and the delivery is always swift. Five stars across the board.
2 October 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much for your feedback. I’m glad the colours and silk quality stood out for you.
– Ilona Tambor Team
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for the review. I’m really happy you liked the colours!
– Ilona Tambor Team
Exceeded my expectations on delivery & product quality!
Exceeded my expectations on delivery speed and quality of the silk pocket scarves.
2 June 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much – I’m truly delighted to hear the pocket squares surpassed your expectations. Each piece is created with care and intention, so it’s wonderful to know the quality and delivery stood out.
– Ilona Tambor
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for your review.
Your order was dispatched as requested, including the change of delivery address to a different country. According to UPS tracking, a delivery attempt was made, and when it was unsuccessful, the parcel was redirected to a nearby Access Point where it was held for 7 days.
Once we saw the parcel had not been collected, we offered to contact UPS on your behalf to attempt a redirection. However, you chose not to proceed with this option. The parcel is now being returned to us, and as confirmed in our emails, a refund will be issued as soon as it arrives back at our studio.
While the delivery process was beyond our control, we’ve done our best to support you at every stage. We appreciate your intention to update the review once the refund is complete and remain available if you need anything further.
Regards,
Ilona Tambor Team
Absolutely Beautyful Scarves 💯
Absolutely Beautyful Scarves 💯
So nice, very profesional contact with the IIlona Tambor Art Silk Scarves, I'm grateful for you Beautyful Art Work, I have my 2 Scarves and I'm happy with the new Beautyful Unic Design 💛 I'm 100% recommended 🤗
9 May 2025
Unprompted review
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for your thoughtful review and kind recommendation. We’re truly pleased to hear you’re happy with both scarves and appreciated the service and design. It means a great deal to know our work resonates with you.
Warm regards,
Ilona Tambor Team
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much! We’re thrilled to hear you loved the print and colours — every piece is designed to bring a little art and joy into your day.
Warm wishes,
Ilona Tambor Team
Very happy- great gift!
Love it- such a beautiful design and the details and the drawing are just stunning: so much better even than they appeared on the net. Beautiful packaging too.
23 April 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much — we're truly delighted that the design and details exceeded your expectations in person. Every piece begins as a hand-drawn illustration, so it means the world to hear you appreciated the artistry. We're also glad the packaging added to the experience.
With warmest wishes,
Ilona Tambor Team
what a magical pocket square quite…
what a magical pocket square quite remarkable exactly what i wanted
5 April 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for your lovely words — we're so pleased to hear the pocket square brought a touch of magic! It means a lot to know it was exactly what you were looking for.
Wishing you many joyful wears,
Ilona Tambor Team
Great quality, unique designs
Scarf arrived quickly, was beautifully packaged in a nice keepsake/storage box. Nice size to wear with all my black and gray outfits.
I love the Griffin motif (as the rugby team I'm involved with is the Chicago Griffins, so anytime I see cool griffin themed things I get them, which isn't often) and the Basilisk too. I would love to see a red/black version of this designs as I'd buy it on the spot (our rugby team's colors are red and black)!
19 March 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much for your kind words. We're delighted to hear your scarf arrived safely and that you're enjoying both the design and the packaging — our keepsake boxes are crafted to feel just as special as the scarves inside.
It's wonderful to know the Griffin motif holds personal meaning for you. What a brilliant connection with the Chicago Griffins! A red and black version is a fantastic idea — we’ll certainly keep it in mind for future collections.
Warmest wishes,
Ilona Tambor Team
Highly recommended!
Fast delivery, beautiful scarf, exactly as shown and described! Highly recommended!
24 March 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you for your kind words. We're so pleased to hear the scarf arrived quickly and met your expectations. Your recommendation means a great deal to us.
Warm regards,
Ilona Tambor Team
Reply from Ilona Tambor Silk Scarves & Accessories
Good morning, Brianna,
I hope you are doing well.
We recently received your one-star review on Trustpilot and want to address your concerns regarding your purchase. If you are unhappy with the scarf, please remember that we have a 14-day return policy. You can return the item to us for a full refund.
You mentioned that you received the wrong size scarf. After reviewing your order, it appears that you ordered the "Silk Scarf: The Beauty of Diversity" in Pink, measuring 50cm x 50cm. We have confirmed that the size you received is indeed 50cm x 50cm (19'' x 19''), as indicated in your order.
We take great care in fulfilling our customers' orders and strive to ensure satisfaction with each purchase.
We sent you an email 2 days ago with additional information, but unfortunately, we have not heard back from you.
Please don't hesitate to contact us if you have any questions or need further assistance.
Kind regards,
Ilona Tambor Team
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much for taking time to write a review. I am so happy that you enjoy your silk kimono. Ilona Tambor
Beautiful and so original!
29 January 2025
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much for your great review.
Honest customer service - Beautiful print and fabric
I have ordered a scarf and when it arrived it kept shredding. I have informed them about the incident and of my desire for a refund. After prompt responses and discussions, she had offered to refund the amount and offered the scarf as a courtesy compensation.
The scarf is still shredding, however I am pleased by the way the transaction was handled and I do believe it was an isolated incident. The print and the fabric are soft and elegant.
14 December 2024
Unprompted review
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much for your review. We are glad that you are happy with the resolution. Regards, Ilona Tambor team
Beautiful print
Very quickly delivered, in a beautiful gift box. Nice colors. I’ve ordered the pareo because not so expensive. But I think I would prefer the cashmere version! Those are warmer and the print is then on both sides.
The drawing is beautiful so I will wear this one this coming spring!
And will do some saving for a different one.
Thank you Ilona for your advice.
💕
2 December 2024
Reply from Ilona Tambor Silk Scarves & Accessories
Thank you so much for your great review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.