While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(7)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Run!

A friend and I recently had surgery at this clinic in Istanbul with Dr. Kockman. While the doctor was talented and professional, the aftercare was deeply troubling. After an 8-hour operation, We left almost naked and freezing, with no nurses or monitoring equipment available. My friend is type one diabetic they had made her remove her sugar monitor then tried to charge 100 lira before taking a blood sample. Whilst laying in bed, very sick, she had vomited on her mask whilst laying on her back. Her blood sugar levels were dangerously 22. No nurse bedside care or comfort whatsoever thankfully her friend was with her. Who cleaned her up as best as possible and managed to somehow return insulin disk back into her arm so she could monitor own bloods again.
Communication was a major issue, as most staff relied on Google Translate and struggled with English accents. Basic supplies like towels and toilet paper were hard to obtain, and aftercare instructions were not provided in English. I was mistakenly given Xanax meant for my friend, leaving me disoriented.
I had to record how to take my medication as there were no labels or instructions, and I was asked to sign a form praising their service while under the influence. Personal items, like my shoes, went missing. Although the hotel was clean, room keys frequently failed, requiring several room changes.
Requests for essential items such as clean dressings and properly fitting compression garments were ignored. A promised nursing visit to our hotel for wound care never happened we literally spent the rest of the week covered in old dry blood, no dressings and not even a photocopied aftercare sheet in English to work from.
The coordinators barely communicated with us, making us feel like we were just a number. While Dr. Kockman may have a great reputation, I wouldn't recommend this clinic even to my worst enemy. Please research thoroughly before booking, as some clinics prioritize profit over patient care. My friend and I decided to recover at home using advice from ChatGPT, and we'll handle any complications locally.
Overall, the experience was distressing due to the lack of proper aftercare, communication issues, and additional inconveniences. I hope the clinic addresses these issues to improve patient care in the future but they won't. It is a battery farm, once they have your money they don't even bother to look at you and pretend that they suddenly cannot speak English. You cannot purchase bandages, clean gauze, pressure stockings or face support from any chemist and she hotels do not have any also. You will spend the week in the dressing ls you were put in when you left surgery the week before. Please take your own medical kit with non stick gauze lots, saline eye pods, pressure stockings, face mask, cleaning pads, cooling masks, bruising crean, gloves. A clean fresh facial band to hold gauze in front of your head, guardian angels, a cross. Prayers and a friend with their wits about them. Film everything for your records later. They also make you sign lord knows what about 40 pages in Turkish before you get taken down in silence to their torture chamber. Both my friend and I truly feel like we had a leading role in the film Saw. Please avoid this clinic and warn all your friends

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Am writing this review behalf of my…husband

Am writing this review behalf of my husband Vitaly Malaydakh. He got done there hair transplant treatment. He filled up the consents from where he clearly marked about He has no gallbladder . During treatment he received propofol and ultiva sedation he was started to have involuntary muscle contractions of his body . No one takes care this may be body reaction to specific injection he just received. Doctors just said it may be PTS( Post Traumatic Syndrome)
Target was diverted to finish treatment and making money. After all of this my husband returned to hotel called me middle of the night he said it something definitely going wrong with me He said I can’t sleep because his body continued waking him with convulsions he can’t control. In the morning next day he found out that’s medication Ultiva it’s contraindicated for people with out gallbladder .
Am on the shock how people who work there didn’t realise they responsibility don’t have professional approach to situation which appears .Can turn up somebody life in the minute to no turn point.
I couldn’t understand totally how anaesthetist can give injections to patients who is contraindicated to it and left him in room for treatment without appropriate supervision all the time .
I will put my hands into deep investigation of this situation . This clinic must take responsibility of what they do and how they handled people life.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Worst money remittance company I have …

Worst money remittance company I have used till date.

Their customer service is terrible. It is managed by a bunch of non-professional idiots or should I say monkeys.

Don't ever use this useless company.

5 October 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look