ImmiTranslate Reviews 2,362

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

There was only 1 problem that will most likely be fixed. PayPal payment did not work. As suggested, I tried using PayPal on another browser, but it didn't work. Everything else was excellent. Commu... See more

Rated 5 out of 5 stars

ImmiTranslate has a super quick turnaround time, less than 24 hours. Plus their system is set up where you can request revisions/ corrections before you actually Approve the final translation. Plus th... See more

Rated 1 out of 5 stars

BEWARE, they aren't reliable, their attention to detail is non existent, i sent to translate a degree for job purposes... Man! they sent me a very poor document that a child could be able to do withou... See more

Company replied

Rated 5 out of 5 stars

Amazing. Seriously. We are in a rush for a translation for an apostille. I chatted with the company for a moment asking about turnaround and they said "within 24 hours or sooner". We went ahead and up... See more

Company details

  1. Translator

About ImmiTranslate

Written by the company

ImmiTranslate is a primary provider of certified translations for applicants to USCIS, DHS, the State Department, and many other government agencies.
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Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

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Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Translated docs

My experience was very good. The time line was as they promised. The communication was prompt. And the translation was on point. The only hiccup I experienced was at delivery of the hard copies. It was a rainy day and the package was left on the front porch. The documents were soaked. After I contacted immiTranslate and explained what happened, they asked for pictures which I provided. They approved replacement copies, which I am now waiting for delivery. Needless to say, I am happy with the service immiTranslate provides.

8 April 2022
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Reply from ImmiTranslate

Hi Barbara,

Thank you so much for the positive feedback!

We're sorry to hear that your documents were destroyed in the rain. We'll get them re-shipped promptly and you will receive a new tracking number.

Thank you for taking the additional step of sending us photos of the water damage. We require this in order to file a claim with our document courier, FedEx.

Kind regards,
The ImmiTranslate Team

Rated 4 out of 5 stars

Great customer service

Great customer service. Translations to Spanish were in general good. The service provides a draft of the translation to review its accuracy.

3 April 2022
Rated 5 out of 5 stars

Excellent customer service!!

Excellent customer service!!! They let you know how long it will take to have your documents translated, and they keep in touch with you if they need further information. They are dependable, and I would utilize their services again in the future.

2 April 2022
Rated 3 out of 5 stars

I’ve been using Immitranslate for a…

I’ve been using Immitranslate for a while now, but the last purchase I made wasn’t the best.
I felt like I was paying an immature or an unprofessional person to translate my papers.

I give 3 stars because of good previous experiences, otherwise it would be 1 star.

29 March 2022

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