A very fast and efficient car wash center. Staff is very helpful and had good experience. The vacuum cleaner is powerfully but need atleast 2-3 coins to clean full car.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Member of staff didn’t seem very interested and didn’t do a very good job. After I left the car wash and arrived home, I noticed that the wheels were still dirty and covered in brake dust, and there... See more
Company replied
The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improveme... See more
Company replied
Bit rushed, I was the only car there, didn’t get the wheel clean, guy with spray walked around like “I hate my job” if he’d got the spray on the wheels I think they would have cleaned up better
Company replied
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
36k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Go to car wash when im not doing it…
Go to car wash when im not doing it myself. Ultra hd does a good job.
21 September 2026
Pre payment is so much easier turn up…
Pre payment is so much easier turn up show code and get car washed it’s very convenient for me.
16 September 2026
Best Car Wash in town
Best Car Wash in town - you can book/pay via App, Service is great and you can vacuum your car for free afterwards.
23 September 2026
As always looked after by the…
As always looked after by the attendant. Who was cheerful and polite. He ever rinsed down the car prior to going through the washer. Paying attention to the front, the wheels and rear of the car
I recommend this wash
23 September 2026
Car came out looking worse
Car came out looking worse! The guys at the beginning don’t do anything but stare into the distance. Wheels weren't even cleaned when the car came out. The dryer cloths were full of dirt that it left smudge marks that weren't there before. Worst car wash.
23 September 2026
The exterior clean was good
The exterior clean was good. However, when cleaning the interior of the car, water/cleaning fluid got into the electrics via power ports, which caused issues with the car’s functionality
20 September 2026
My go to car wash
My go to car wash. Really friendly people and extremely good customer service from their Head Office too. Customers are well looked after and that’s why I continue to use them.
22 September 2026
The car wash is really thorough,always…
The car wash is really thorough,always sparkling after glad I downloaded that app
20 September 2026
Good car wash for the price given
Good car wash for the price given. But, it could be improved as the windshield was not completely clean.
22 September 2026
The staff are great and willing to help…
The staff are great and willing to help
Machine doesn't clean very well, still not getting all the dirt off
22 September 2026
The boys are good and dilliegent
20 September 2026
Car looked worse after the wash
Car looked worse after the wash. Lots of water marks on the car. Have paid less for excellent hand wash service
20 September 2026
Excellent car wash except the wheels…
Excellent car wash except the wheels never get washed properly
22 September 2026
I paid for the most expensive one and I…
I paid for the most expensive one and I didnt get wax put on my car or under car cleaned
20 September 2026
Car was left with dirty water marks…
Car was left with dirty water marks still when I left there
20 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.