A very fast and efficient car wash center. Staff is very helpful and had good experience. The vacuum cleaner is powerfully but need atleast 2-3 coins to clean full car.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Member of staff didn’t seem very interested and didn’t do a very good job. After I left the car wash and arrived home, I noticed that the wheels were still dirty and covered in brake dust, and there... See more
The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improveme... See more
Bit rushed, I was the only car there, didn’t get the wheel clean, guy with spray walked around like “I hate my job” if he’d got the spray on the wheels I think they would have cleaned up better
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
36k reviews
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Gangsters as well as useless
i used their app for the first time, paid for a wash and went to their London Colney location. the guy there produced on a mobile device what was obviously a screenshot that said another £5 was owed! he claimed 'no English' and indicated 'cash'. i refused and he grudgingly carried on with operating the wash. at the end, the car was worse than before, with wax streaks and spots that were very difficult to clear, so had to take it for another wash elsewhere. AVOID THESE GANSTERS!!
18 September 2026
No manual wash before cleaning #staff
16 September 2026
Quick friendly service with a great…
Quick friendly service with a great clean car wash!
18 September 2026
I scanned the QR and got a code for the…
I scanned the QR and got a code for the operator , when I presented it to him ,he scanned it then showed me an error saying code had previously been used 18 minutes before which was impossible as I had only just got it . Then after scanning a few more time he just started to clean the car . All of this was done without him speaking one word to me so I didnt know what was going on
18 September 2026
Always treated well
Always treated well by the gentleman who serves you.
Wash is certainly better than most hand washes and way better than garage ones.
18 September 2026
Always perfect service with a smile
Always perfect service with a smile. Plus my car looks great after a Protect wash.
4 September 2026
Always a pleasure to use my local IMO…
Always a pleasure to use my local IMO Car wash. Friendly staff and so easy to pre-book via the IMO App and you collect rewards for each use. What more could you ask for.
15 September 2026
Quick and easy
18 September 2026
IMO Car Wash - Elmers End
Good value for money as it’s a mix between a hand wash and mechanical and the results are very good.
15 September 2026
Satisfied ok
12 September 2026
Car wash facility good however the…
Car wash facility good however the vacuum cleaner machine had poor suction and was a waste of my money.
17 September 2026
I get my car wash at the coulby IMO Car…
I get my car wash at the coulby IMO Car wash all the time. I used to use a cheaper handwash type one but noticed whatever they were using in the wheel cleaner was making the coating on my alloys peel.
Plus the bald man lol who works there is good at his job and friendly all the time.
Craig
white Audi A7
17 September 2026
Very friendly and efficient operator
Very friendly and efficient operator. Good value.
14 September 2026
Best carwash in town
17 September 2026
Always very polite and efficient
15 September 2026
Employees who are not service-oriented
The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improvement. If I hadn’t needed this laundry done, I would have gone to a competitor. I’m considering whether I should do just that next time...
15 September 2026
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