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Impactparticles Reviews 

301
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items arrive in good condition and are effective. Many also highlight the excellent service, with staff being helpful, flexible, and quick to resolve delivery issues. Reviewers frequently mention fast delivery and good communication regarding their orders. However, some people mentioned issues with order fulfillment, including damaged packaging, missing items, or incorrect quantities. A few other people also felt that dispatch and delivery times could be slow, with some orders taking longer than expected or arriving after they were needed.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing products as excellent, super, and... See more

Delivery service

People report positive experiences with delivery service, often praising fast delivery times and good... See more

Quality

Users describe positive interactions with quality, consistently praising the products as good or even better... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and great... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time trying impact particles , product looks good but not used it yet . I was a bit confused by the offer I applied for as it said 20kg post free . There was a drop down menu offering different... See more

Rated 5 out of 5 stars

It's always great to deal with Impact Particles as they resolve any issues in a professional manner. My order was damaged at DPD depot 4 days before my trip to France and delayed. After contacting IP... See more

Rated 5 out of 5 stars

Everything arrived on time and looks great. The team at impact particle were good at sorting out any delivery issues I had as DPD had sent me a confusing amount of different messages saying my order w... See more

Rated 5 out of 5 stars

Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

301 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(301)

131 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery wrong

Delivery wrong. Alot of items missing. Ive emailed both of the emails and heard nothing back. Over £40 out of pocket

26 February 2026
Rated 1 out of 5 stars

Even after paying extra for postage

Even after paying extra for postage , package did not turn up until a week after I needed it
Which meant I didn’t have enough bait for my fishing weekend

1 February 2026
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Reply from Impactparticles

Good Morning, we do apologize that your bait didn't arrive in time, however it was sent out in time but was refused at your address due to the name not being recognized, we did by goodwill send a fresh order out and it's just unfortunate that this did not arrive in time, if you would like to discuss further please don't hesitate to email us

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