Impactparticles Reviews 

303
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing it as excellent and effective for their needs. Many people also commend the great, helpful, and understanding service, noting efficient order handling and reliable, timely delivery with well-packaged items. However, some customers noted issues with delivery times, experiencing slow dispatch or delayed arrivals. A few also felt that packaging quality was sometimes poor, leading to damaged or unsealed items or even unreceived orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality and value for money.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and high-quality... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast delivery times and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great and excellent service... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the ease of ordering, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more

Rated 5 out of 5 stars

Everything arrived on time and looks great. The team at impact particle were good at sorting out any delivery issues I had as DPD had sent me a confusing amount of different messages saying my order w... See more

Rated 5 out of 5 stars

Easy to order, easy to navigate site, not great with technology but found it easy to use. Kept well informed about delivery, very happy with postage cost and time of delivery.

Rated 5 out of 5 stars

Really helpful and flexible! I ordered a lot of tigers and hemp but since doing so I have not been able to go fishing due to circumstances beyond my control 😩 the team at impact have been really unde... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

303 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(303)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Confusing advertising .

First time trying impact particles , product looks good but not used it yet . I was a bit confused by the offer I applied for as it said 20kg post free . There was a drop down menu offering different mixes , I chose tigers, maize and hemp but only received 10kg , looking back 20kg was just for maize. I found the site ambiguous.

30 September 2025
Rated 1 out of 5 stars

Poor customer services

Had gift vouchers from before the company was taken over by impact. Questioned at the time if the vouchers would still be valid and was told ‘nothing will change in regards that’, tried to use my vouchers to now be told that even though they had no expiry date, the vouchers expired!
Not happy being lied to.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Pleased so far

Have been pleased with this company so far
Have not used this batch of particle as yet, as I’m building up to go away for a week in September

28 July 2025
Rated 5 out of 5 stars

Really helpful and flexible

Really helpful and flexible! I ordered a lot of tigers and hemp but since doing so I have not been able to go fishing due to circumstances beyond my control 😩 the team at impact have been really understanding and it was no issue to delay delivery- great service - THANK YOU Impact!!!

30 July 2025

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