Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... See more
Company replied
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
Company replied
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... See more
Company replied
Company details
- #9 of 15 best companies in Trophy Shop
- #21 of 69 best companies in Corporate gift supplier
- #7 of 10 best companies in Glass Engraver
- #8 of 49 best companies in Football shop
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service and beautiful vase.
From the first submission of our design the communication was excellent. An email confirming receipt of request, an email telling us it was with the design folks, an email from those people showing the proofs for confirmation. Another one telling us it had been packed and posted. Not to mention how it turned up and turned out beautifully. Very happy with the final results.
9 April 2026
Reply from Impact Trophies & Medals
Dear Louise, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great deal on our awards. Easy online process.
Really easy online process to follow. The trophies arrived really promptly and are really decent awards at a great price. We will be using them again. Their staff were really helpful.
14 April 2026
Reply from Impact Trophies & Medals
Dear Clifford, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great Service
I've ordered from Impact a couple of times now - communication is great and delivery has been on time each time.
14 April 2026
Reply from Impact Trophies & Medals
Dear Ross, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Adrian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Easy to order and swift delivery
18 April 2026
Reply from Impact Trophies & Medals
Dear Roger, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear George, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great selection of trophies
Great selection of trophies. Quality fit for purpose and the keen pricing made up for having to stick on the base bottom and plaques. Will certainly use again
9 April 2026
Reply from Impact Trophies & Medals
Dear Dorit, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Ryan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Will order from the company again
Although there were a couple of issues with the order, when I raised these Ellie sorted this promptly and efficently. Will order from them again.
8 April 2026
Reply from Impact Trophies & Medals
Dear Michaela, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Second year running I have bought their…
Second year running I have bought their unmarked trophies for my event. This gives me flexibility to apply my own stickers and designs. They look great. Good price and fast delivery too.
12 April 2026
Reply from Impact Trophies & Medals
Dear Mark, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Keeley,. Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Couldn't reccomend more
I was working with Cameron to sort awards for an event and she was amazing. Very quick to respond, attentative and sorted any issues incredibly quickly. Made my life so easy and I couldn't reccomend more. Delivery came quickly too!
24 April 2026
Unprompted review
Reply from Impact Trophies & Medals
Dear Owen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Well packaged and on time
Well packaged and on time. No broken trophies was very pleased.
9 April 2026
Reply from Impact Trophies & Medals
Dear Candice. Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Quick delivery and easy to use website…
Quick delivery and easy to use website to bulk orders.
Service of the team when contacted was very good and quick to respond.
Only problem was the specific trophies ordered the Hockey players are backwards (mirror imaged) on the front of the trophy where the silver plaques were placed. However I have been assured the design team will correct this for future orders it sadly meant the ones I had purchased were lacking slightly in quality,
30 March 2026
Reply from Impact Trophies & Medals
Dear Gavin, thank you for your review. Our design team were informed on Monday 20th April just after you contacted us and they are working on amending them. We are very pleased you highlilghted this, so thank you and let us know if we can help any further. Kind regards, Customer Services.
The medals were of a good quality
The medals were of a good quality. Delivery was in time.
8 April 2026
Reply from Impact Trophies & Medals
Dear Noureen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great Service
Great Service
Third time we have used them this year. Very helpful and quick turn around.
1 April 2026
Reply from Impact Trophies & Medals
Dear Rona, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Quality of trophy is excellent
Quality of trophy is excellent. Would definitely use this company again.
7 April 2026
Reply from Impact Trophies & Medals
Dear Mr Smith, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great communication
Great communication, attention to detail and accuracy. Timely delivery.
7 April 2026
Reply from Impact Trophies & Medals
Dear Janette, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Jemma, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Chris, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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