www.imperialbamboo.co.uk Reviews 183

I was approached by this company at Westfield Shepherds Bush with their hard sell tactics, very pushy promising a discounted mattress with loads of freebies thrown in. They said they wanted my details to perform a credit check yet what they were really trying to do was get me to sign a credit agreement which clearly states the date payment will be taken. Thank God at the last moment I walked away. Stay clear, very pushy and misleading sales tactics. To be clear, I did interact with your pushy sales team - I refused to sign the credit agreement they shared with me from divide buy part of Zopa - order number #88100009540 total order value £1620. I was told it was a credit check, yet I’m being issued with an actual credit agreement.

Very good mattress. I really recommend mattress to everyone having problems with back or want to sleep comfortable Best quality !! Rishav does very good customer service.

Thanks to Daniela for helping me in choosing the right mattress that I’m using for last one year and it’s working perfect! It’s costomizable too.

I bought two pillows from Dana, it was a great interaction, a product with superb quality and it really helps me sleep at night in relaxation, top quality and amazing service delivered from Dana.
I really recommend this brand 🤍💚❤️

Mahnoor is a very good sales lady in that she explained clearly and made me very welcome and comfortable.
I like the products I got.

Such a great help . I bought my mattress and gifts with it !
Keep it up Mahnoor😊

Great customer service from Daniella. I had brought the set two years ago and love the comfort and quality. Love that a new colour has been done. Would also like to see black as well.

Thank you so much Anika and Telma at Westfield White City.

I was feeling overwhelmed with all the choices and you spent the time breaking down all the prices and products.
I am really looking forward to recieve

my new mattress and all the added extras.

Thank you again

Knowledgeable staff helped me pick out the best product for my needs. Without a doubt my sleep has improved no end.

Amazing Service. Beautiful Mattress very comfortable, very helpful with back pain. I get best sleep. Best orthopaedic mattress!

I have bought the pillows, and pillow covers from this company. The pillow covers feel silky smooth to lie on, and I have been having the best sleep since using the pillows! Even though I use them every day, they are still as good as new. Thank you Imperial Bamboo. 🙂

Daniella is such a fantastic sales lady! She’s so convincing and assuring, exuding confidence, and professionally promoting the product she’s marketing!
The pillow is much better than I thought. I have been sleeping fitfully since I bought it. The nerves in my neck don’t complain anymore!

The pillows and mattresses are super amazing and the staff was super helpful!

Daniela is one of the best sales lady I have come across in a long while
She knows how to market the product and she's patient when explaining and/or asking questions.
I very happy about the mattress and the pillows. I had back problems but I wake up feeling much better now.
The delivery took quicker and I'm absolutely happy with the product.

The mattress is incredibly comfortable. I knew i had to change mattress when i struggled sleeping and i discovered Imperial Bamboo. They let me try it out and i was amazed immediately. Incredible material. Definitely recommend!!!

The mattress is very good for back pain or any problems. Staff are very friendly and knowledgeable.

I wasn't planning on getting a mattress but he very helpful lady Daniella spoke to and explained the benefits. I am loving the the mattress and get better sleep. Thank you Daniella

Amazing service from Anika & Nadir. Highly recommended