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Improve Veterinary Education - UK Reviews 30

TrustScore 4.5 out of 5

4.4

Delta 1200 Welton Road, Delta Business Park, SN5 7XZ Swindon, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I would like to express my sincere appreciation for the support provided throughout the programme and examination process. I consistently felt well supported, and any concerns or questions I had w... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing staff, big shout out to Melanie. She's the absolute star of the show and she literally is that person you can count on to help you navigate through any bump in the road. Very stress... See more

Company replied

Rated 2 out of 5 stars

The quality of the course was good but I was very dissapointed with - Advice given online, how accessible it was to find out what the next step was - One time they summoned all the delegates on a c... See more

Company replied

Rated 5 out of 5 stars

LOVED this course, Tom was an incredible lecturer and really kept my attention with the way he teaches. He has the right mix of directness and wit. I left leaving confident to go back into clinic to p... See more

Company replied


Company details

  1. Educational institution
  2. Career and Education Provider
  3. Education Centre
  4. Learning Centre
  5. Studying Centre

Written by the company

Improve Veterinary Education, part of Improve International Group, is a world leader in veterinary postgraduate training and education. With more than 25 years of activity, Improve has enabled over 40,000 veterinary professionals worldwide to gain new skills, progress their careers and help animals thrive. Our delegates can choose from Face to Face and Online Learning courses across many clinical subjects, in eight different languages. They gain internationally recognised qualifications through our accreditation and qualifications partner, the International School of Veterinary Postgraduate Studies (ISVPS). We’re certain that our certificate courses have the depth and quality to give you the knowledge and skills you are looking for. But we want to make sure you are too. We’re committed to providing veterinary professionals with top-tier education and certification to enhance skills and confidence in compassionate animal care through innovative, accessible, and digitally led programmes.


Contact info

  • Delta 1200 Welton Road, Delta Business Park, SN5 7XZ, Swindon, England, United Kingdom

  • 01793 759159

4.4

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Great contents, support and guidance

I would like to express my sincere appreciation for the support provided throughout the programme and examination process. I consistently felt well supported, and any concerns or questions I had were always addressed promptly and clearly by both Rihanna and Liz.

My experience with the Success platform was very positive, and I found the materials and guidance helpful and accessible. Communication leading up to the examination was also clear, timely, and informative, which contributed greatly to feeling prepared.

I would highly recommend this programme to others and truly value the quality of education and support provided.

16 April 2026
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your kind and thoughtful feedback.

We’re delighted to hear that you felt well supported throughout both the programme and the examination process. Providing clear guidance and timely communication is something we care deeply about, so it’s great to know this made a positive difference to your experience. We’ll be sure to pass on your lovely comments to Rihanna and Liz—they’ll be very pleased to hear them.

Thank you again for your recommendation; it really means a lot. We wish you every success in your continued professional development.

Rated 5 out of 5 stars

Amazing Very helpful

Amazing Very helpful , Eve was fantastic

3 February 2026
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your kind review — we’re delighted to hear you had such a positive experience.

We’re so pleased we could find a solution that worked for you and keep everything on track for your programme and future progression. Supporting our delegates flexibly and collaboratively is something we care deeply about, so it’s wonderful to know this made a difference.

We wish you every success with your studies and look forward to supporting you throughout your learning journey.

Rated 5 out of 5 stars

Animal Behaviour NCert

I would like to extend my sincere thanks to everyone involved for providing such a positive and well-organised course experience. I thoroughly enjoyed my time attending classes in Swindon and greatly appreciated the warm hospitality and support throughout my stay. I would also like to specifically thank Mel, who was always very attentive and quick to respond to any questions or concerns we had, which was greatly appreciated.
I am also very grateful for the flexibility shown in accommodating my online attendance when required. This made a significant difference and demonstrated a genuine understanding of the practical challenges faced by those traveling from further afield and balancing professional commitments alongside further study.
I would particularly like to thank our course tutor, Sarah Heath. Her depth of knowledge and expertise in animal behaviour is outstanding, and learning from her was a privilege. Her reputation in this field was a major factor in my decision to choose this course, and it certainly lived up to my expectations.
The course content was highly relevant and immediately applicable to everyday veterinary nursing practice. It is a course I truly believe every veterinary practice would benefit from having a member of staff complete, given how closely it aligns with daily clinical work and patient care.
Thank you once again for such a valuable learning experience.

15 January 2026
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for taking the time to share such thoughtful and detailed feedback. We’re delighted to hear that you had such a positive experience on the Animal Behaviour NCert programme.

It’s wonderful to know you enjoyed your time with us in Swindon and felt supported throughout — both in person and online. We’re especially pleased that the flexibility around online attendance made a real difference for you, as we understand how challenging it can be to balance travel, work, and further study.

Your kind words about Mel and the wider team will be passed on — she’ll be thrilled to know her support had such a positive impact. We’re also incredibly proud to work with Sarah Heath, and it’s fantastic to hear that her expertise, teaching, and reputation met (and lived up to) your expectations.

Hearing that the course content was immediately applicable to everyday veterinary nursing practice is exactly what we aim for, so thank you for highlighting this. Your recommendation that every practice would benefit from this training means a great deal to us.

Thank you again for your trust in Improve Veterinary Education and for being part of our learning community. We wish you every success as you continue to apply your new skills in practice.

Rated 5 out of 5 stars

Great facilities

Easy to find and park. Great facilities to host or attend veterinary training. Staff are very friendly, helpful and polite. The food supplied for lunch was extremely good with plenty of variety and options.

28 October 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed your course with us.
It's great to know our location was convenient, our facilities met your needs, and that our team provided friendly service. We're also thrilled you enjoyed the lunch variety!
We hope to welcome you back for future training events.

Rated 3 out of 5 stars

Excellent education providers but very poor administration.

Quality of lecturing and education was excellent, however, the administration of the company is extremely poor.
There were multiple organisational errors during my course. I enrolled, my employer paid my fee, Improve confirmed my place on the course and then I received nothing on the start date, I had to chase Improve for access to the learning platform.
There was a 3 days practical course as part of my studies, Improve incorrectly assigned me to take this course with the class ahead of me instead of my own class, 1 year before I had covered the relevant material - I only realised this when I attended the practicals and spoke to others. When I finished my course and passed my exams Improve did not issue my certificate, when I chased them for this 7 months later I was told my fees had never been paid, when I gave them dates and invoice numbers to check the payment they then refused to speak further with me on GDPR grounds as my employer had sponsored my course, I had to contact my regional manager to get it sorted on my behalf.

Overall excellent education providers but their administration is terribly disorganised.

30 October 2024
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you for sharing your feedback with us. We're pleased to hear you enjoyed the programme. we'd welcome the opportunity to discuss your feedback further. Our Operations Manager will be in touch soon.

Rated 5 out of 5 stars

Pet Gifting

Our sanctuary has used the pet gifting programme for the last few animals that have passed away whilst in our care.
It is reassuring to know that, not only will their remains be treated with dignity and respect. They will also contribute towards teaching a new generation of vets how to care for and improve the welfare of all animals.

24 September 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you for sharing your lovely feedback and for being a valued partner. Its always a pleasure working with a practice dedicated to supporting professional growth and compassionate care. We truly appreciate your recommendation and look forward to supporting you and your team for many years to come.

Rated 5 out of 5 stars

Diagnostic imaging

Such an incredible course for diagnostic imaging. The blended version was perfect for me. The tutors were fantastic on the whole very accommodating. Beth Dunne the course coordinator is brilliant. The team is just wonderful. I’m so glad to be part of this journey.

19 August 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your kind words and for sharing your experience! We’re delighted to hear you enjoyed the Diagnostic Imaging Postgraduate Certificate Programme and that the blended format worked so well for you. It’s great to know our tutors and team, especially Beth, were able to support you throughout your learning journey. We’re thrilled to have you with us and look forward to continuing to support your growth and success.

Rated 4 out of 5 stars

Excellent course materials and…

Excellent course materials and extremely useful practical sessions with friendly, knowledgeable staff and lecturers/presenters.

8 August 2025
Unprompted review
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Reply from Improve Veterinary Education - UK

Thank you for your wonderful feedback! It’s great to hear our staff and lecturers made your experience enjoyable - we’ll be sure to pass your kind words on to the team.

Rated 5 out of 5 stars

As a veterinary practice

As a veterinary practice, we love the array of CPD courses available to us and we take part in the Pet Gifting Scheme which helps our staff and other veterinary professionals access top quality training. Our clients love Pet Gifting option and we find it can help a sensitive situation a little easier to bear

6 August 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your thoughtful review and for being a valued partner in both our CPD programmes and the Pet Gifting Scheme. We're delighted to hear that your team is making the most of our course offerings and that the Pet Gifting option is supporting your clients in meaningful ways. We truly appreciate your support and look forward to continuing to work together.

Rated 5 out of 5 stars

Compassionate and professional

Our veterinary practice has worked in partnership with Improve Veterinary Education for several years now. Their pet gifting programme is invaluable to our clients and their support enables the families we serve to use our mobile service in the comfort of their home. Without the help of improve, many of the families we serve would not be able to access our home service.
Their staff (particularly Rachael Varney) are friendly, supportive and efficient – always getting back to us quickly with an answer to our questions. They handle sensitive matters with compassion and professionalism and have always met their obligations to us.

6 August 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your kind words and for taking the time to share your experience. We’re incredibly proud to support your practice and the families you serve through the pet gifting programme.

We’re especially pleased to hear your positive feedback about Rachael Varney. We’ll be sure to pass along your comments to her and the wider team. We look forward to continuing to support you in the vital work you do.

Rated 5 out of 5 stars

Absolutely amazing staff

Absolutely amazing staff, big shout out to Melanie. She's the absolute star of the show and she literally is that person you can count on to help you navigate through any bump in the road. Very stressful last couple of weeks have been easier through all the panic moments because of Mel, always able to ease the stress.

11 July 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you for the very kind review, it has been a pleasure to have you learn with us and to be able to support you throughout your journey towards your certification. We did not doubt you could survive the moments where you felt overwhelmed or too busy to fit everything in but you did! We are pleased to have been able to provide the additional strength for you to lean on. We are here any time and please keep in touch. Best wishes Mel

Rated 5 out of 5 stars

Sheffield venue

Came to the Sheffield venue for a day course for nurses. Staff were lovely! Amy and Jade made me and my dog comfortable, looking after him during lectures. the course was very interesting and fun and food provided was amazing xx

3 June 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your kind words! We're delighted to hear that you enjoyed your day course at our Sheffield venue. Amy and Jade will be thrilled to know they made both you and your dog feel welcome and comfortable – they’re a fantastic part of our team. We're also glad you found the course engaging. We hope to welcome you back again soon for more learning!

Rated 4 out of 5 stars

Overall, great course.

Overall, loved the online surgical nursing certificate course. I would loved to have had some face to face days, but was not an option in Swindon at the time.
I loved the set up of the course modules, albeit, the imaging one was very challenging, particularly being taught by a veterinary surgeon- maybe more detail than needed?
Exam set up was scary at first as so different to what I am used to, but the ISVPS team were so helpful, Katie Pascoe was incredibly organised and answered my many questions and worries. At the start, the ISVPS's communication was quite poor to keep us in the loop about case report dates, making many of us a bit worried; however, the exam communication was excellent, possibly because the team had expanded by then and more people to organise everything.
There were a few issues with the course content, some mistakes made which was a little frustrating, but these were rectified once raised. I am a little disappointed to find some of these mistakes have been put into the course textbook, however.
I do also think that the time estimated to complete the lessons needs to be extended as took longer than suggested, leading to falling behind and missing out on the interaction of the last module.
Overall, a really informative course that helps develop the ways in which you view journal articles, questioning the evidence provided. I would recommend to anybody with an interest in surgical nursing.

5 November 2024
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for taking the time to share your detailed feedback. We’re thrilled to hear that you loved the overall structure of the Surgical Nursing Certificate Programme. It’s fantastic that you felt supported by our team, especially Katie, and that the exam process became a more positive experience for you.

We also really appreciate your constructive comments. We’re always looking for ways to improve, and your feedback about course content accuracy, communication, and lesson timings is incredibly valuable. Please be assured we are actively working to address these areas, including updates to the textbook and more accurate time estimates for modules.

Thank you again for your recommendation - it means a lot to us! We’re so pleased the course has helped you develop your critical thinking skills in surgical nursing, and we hope to support you further in your professional journey.

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience on optional modules for ECC Certificate. Two incredible lecturers who gave informative presentations, balanced with the most useful practical sessions i've ever attended. Really high quality learning opportunity, highly recommend.

2 April 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your kind words! We're thrilled to hear about your experience on the ECC Certificate optional modules. It's fantastic to know that the lectures and practical sessions made such a strong impact - our team works hard to deliver high-quality, hands-on learning, so your feedback means a lot. We'll be sure to pass on your compliments to the lecturers. Thank you again for recommending us!

Rated 5 out of 5 stars

Confidence boost in skills

The practical courses are highly useful. We work with state-of-the-art equipment, and Improve International makes a clear effort to ensure lessons are conducted ethically, particularly in regard to the dogs we work with. These are trained working dogs, and they are never sedated—always awake and cooperative during ultrasound examinations for ethical reasons. Most of them are very friendly and sit calmly throughout the procedure. (Dog kisses are our bonus!!)

The handouts are always relevant and well-structured, and the new facilities are equipped with the latest technology. The online classes include specialist-led videos and additional study materials, which are helpful for reinforcing theoretical knowledge. While hands-on practice remains essential, a strong theoretical foundation is always beneficial.

Overall, these lessons have significantly improved my confidence. Since they are designed for working veterinary surgeons, applying the newly learned skills in daily practice is essential. The goal is to make this knowledge second nature—turning it into "new muscle memory"—because ultrasound is all about practice, practice, practice.

3 April 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your thoughtful and detailed review! We’re delighted to hear that you found the practical courses useful and appreciated the ethical approach we take with the animals involved. It’s fantastic to know the combination of hands-on training, structured handouts, and specialist-led online content has helped build your confidence and skills. You're absolutely right—ultrasound truly is all about practise, and we’re so pleased to be part of your journey in making those new techniques second nature. And yes—dog kisses are always a welcome bonus!

Rated 5 out of 5 stars

Want to Thank and compliment Ms…

Want to Thank and compliment Ms Stephanie Godfrey in my dealings with Improve Veterinary Education to get registered
She was understanding knowledgeable and prompt in her e mail responses in dealing with my issues
All the best.

31 March 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you so much for your kind words! We're delighted to hear that Stephanie provided you with such excellent support during your registration process. We’ll be sure to pass on your compliments to her. If you ever need any further assistance, please don’t hesitate to reach out. Wishing you all the best in your veterinary education journey!

Rated 4 out of 5 stars

The course was interesting and…

The course was interesting and enlightening. The instructor made this as engaging as possible. The only negative was the lack of sufficient material on the second day which disallowed us to finish a few points

27 February 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you for your feedback! We're pleased to hear you found the course both interesting and engaging. We appreciate your comments on the second day's material. A member of our team will reach out to gather more details from you. Your input is invaluable in helping us improve our courses, and once we have further information, we’ll be able to provide a response regarding the second day. Thank you again!

Rated 5 out of 5 stars

Really enjoyed this course

Really enjoyed this course. Tom was very down to earth, easy to chat to and a great teacher.
Much more confident now with schedule 3 and would be keen to return for the top up session! Could be beneficial to have the course split over 2 days as quite jam packed but very enjoyable none the less. Would recommend to anyone wanting to gain more experience in a great environment.

13 February 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you for your fantastic feedback! We're so glad you enjoyed the course and that Tom’s teaching style made it an engaging and valuable experience. It’s great to hear you’re feeling more confident with Schedule 3 skills and keen to return for next session! We appreciate your suggestion about spreading the course over two days and will take it into consideration. Looking forward to welcoming you back soon!

Rated 5 out of 5 stars

Fab course with a fab lecturer

Loved the course!
Tom was very engaging in his teaching methods and definitely helped push me to get the most out of the experience. Would highly recommend to anyone who wants to gain schedule 3💚

12 February 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you for your wonderful review! We're thrilled to hear that you loved the course and that Tom’s engaging teaching style helped you get the most out of the experience. It’s great to know you’d recommend it to others looking to gain Schedule 3 skills! We appreciate your support and hope to see you on another course soon.

Rated 4 out of 5 stars

Schedule 3 nursing

Varied course (Schedule 3 nursing) including a morning of theory and afternoon of practical. The hands on experience was great. My only criticism was the amount of content squeezed into one day- this meant unfortunately we didn't have enough practical time to complete everything taught.

13 February 2025
Unprompted review
Improve Veterinary Education - UK logo

Reply from Improve Veterinary Education - UK

Thank you for your feedback! We're delighted to hear you enjoyed the hands-on experience and found the course content valuable. We appreciate your comments about the scheduling and will take this into consideration as we continue to refine our courses. Your input helps us improve and ensure the best possible learning experience. We hope to welcome you back for more training in the future!

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