In2gr8ted Solutions Ltd Reviews 

221
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and installation teams for their exceptional professionalism, helpful guidance, polite attitude, and efficient, clean work carried out on site. Consumers also highlight the outstanding customer service, noting that office staff provide prompt, polite, and reliable support from initial quotes through to final project completion and after sales care. Many people emphasize how smooth and hassle free the entire procedure is, expressing complete confidence in the reliable workmanship provided throughout. Though some reviewers encountered technical difficulties with equipment, installation standards, or extended delays waiting for necessary system updates during the setup process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout the entire... See more

Service

Reviewers highlight positive aspects of service, praising the professional approach from the initial quote... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent advice, support, and... See more

Product

Clients share ambiguous opinions on product experiences, highlighting mixed outcomes regarding performance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately it looks like the battery has developed a fault and are waiting for help from Giv but In2gr8ted Solutions have been very helpful. ---- Thank you very much to the team and specif... See more

Company replied

Rated 5 out of 5 stars

Our GivEnergy All in One battery stopped charging and discharging on 31st December - just before the New Year break. I emailed In2gr8ted and GivEnergy asking for help. Both companies responded on the... See more

Company replied

Rated 5 out of 5 stars

The work went really well ,with the operatives being friendly and working very hard during the day. Cups of tea were essential in the heat. The office back up was great and very efficient and I have... See more

Rated 5 out of 5 stars

Great company to work with. Paul was very knowledgeable and helpful. He was able to answer all queries professionally and honestly. We were completely new to Solar, and he helped us decide which was t... See more

Company replied


Company details

  1. Solar energy equipment supplier
  2. Solar Energy Company
  3. Solar Energy Contractor
  4. Solar Photovoltaic Power Plant

About In2gr8ted Solutions Ltd

Written by the company

In2gr8ted Solutions are a well-established renewable energy company run by electricians and solar installers. Our dedicated team has 17 years of experience designing and installing PV systems and solar storage battery systems.

Our knowledge, experience and partnerships within a growing industry enable us to identify the best available solutions for our clients.

We take pride in our exceptional knowledge, experience, and partnerships within the renewable energy industry. Our deep understanding of the latest trends and technologies enables us to offer our customers the most suitable solutions that meet their unique needs.

At In2gr8ted Solutions, we are committed to delivering high-quality services and products backed by warranties and after-sales support. With us, you can be assured of a hassle-free experience from start to finish.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(221)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had this company to upgrade my solar…

Had this company to upgrade my solar system. Very good professional and a pleasure to have them in my property.
The sales and installation people excellent. Tidy and such a good company.

30 October 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Delighted you are happy with your upgrade and thank you for your kind words

Rated 4 out of 5 stars

My thanks to Nick for his excellent…

My thanks to Nick for his excellent consultation at the beginning of our journey with the purchase of our Solar system and his continued help wherever needed and thanks to the installation team who were clean and tidy and did a great job.

9 October 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thanks for your positive words, we will pass them on to our teams

Rated 5 out of 5 stars

Excellent service

From beginning to end, the experience with the company has been superb. With Nick Walton at sales followed by the service in the office and an excellent installation team, In2gr8ted Solutions have been outstanding. Really just wish I’d taken the plunge sooner.

25 July 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thanks for your kind review we will pass your comments on to all concerned.

Rated 5 out of 5 stars

Five-Star Solar Experience with In2gr8ted Solutions

I couldn’t be happier with my experience with In2gr8ted Solutions. From start to finish, the whole process was handled with professionalism, clear communication, and genuine care for the customer. It’s worth noting they’re a member of the HIES scheme — something not many companies can say — which gave me extra peace of mind and made my decision to go with In2gr8ted Solutions much easier.

Client manager, Nick W, was very knowledgable and fantastic at keeping me informed every step of the way, and the installers, Scott and Paul, were brilliant — friendly, skilled, and clearly took pride in their work.

I had 18 Aiko solar panels installed, each paired with an Enphase microinverter, plus 4 Enphase 5P batteries. The system has been set up perfectly, and I’m delighted with both the performance and the neatness of the installation.

The after-sales service has been exceptional — any questions I’ve had have been answered promptly and thoroughly. Communication throughout has been excellent, and I’ve always felt supported before, during, and after the installation.

If you’re looking for a solar installation company you can truly trust, I can wholeheartedly recommend In2gr8ted Solutions. They’ve exceeded my expectations in every way.

7 August 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thank you so much for your comprehensive review we are delighted that your expectations have been exceeded we hope you enjoy many years of service and savings.

Rated 5 out of 5 stars

Inverter and a battery installation

had an inverter and a battery installed and cables running to my existing solar panels, I'm very happy with the results, which was a very clean and tidy job, Lewis and John who did the installation were both very professional, yet
friendly and courteous, so I have absolutely no hesitation in recommending them.

8 August 2025
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thank you for taking the time to post a review we will pass your kind comments to the team.

Rated 5 out of 5 stars

In2gr8ted panels and Nick Walton update …

In2gr8ted Solutions installed my panels and battery about 5 years ago and I felt that an update would be useful to anyone thinking of using them.
The panels have worked as promised. Generating electricity even on cloudy days. Battery just chugged away in the background.
To date I have not had any problems with system. I only wish that I’d put in a bigger battery so I had more free electricity at night. App is ok, but if you change your network SSID it can be a a chore to connect to the network again.
Otherwise, I’m very happy with the system and make a nice profit from the feed in tariff. I have contacted Nick Walton on a few occasions to get clarification on some aspects of the system. He has always been helpful and professional to deal with. From the beginning there was no hard sell (like some other solar panel companies I've had the misfortune to speak
I highly recommend them and know where to go if I move and want panels in my next property.

6 August 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thank you for leaving us a review following an upgrade it is very appreciated.

Rated 5 out of 5 stars

Large Solar 3 phase installation

Excellent service and installation works from start to finish, very helpfull in sorting out all my requirements for the solar installation

29 July 2025
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Great to hear all went well thanks for the review.

Rated 5 out of 5 stars

Both equipment and staff excellent

Very helpful and knowledgeable staff who are willing to provide assistance whenever requested.
Equipment is amazing and I highly recommend everyone to partake. Great company and excellent product.

14 July 2024
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

thanks for taking the time to leave feedback it is appreciated

Rated 5 out of 5 stars

5+ Stars : First Class Expertise with Clear Savings and Long-Term Value

⭐️⭐️⭐️⭐️⭐️
Exceptional Service and a Brilliant Investment!

From the initial consultation through to post-installation support, our experience with Nick Walton at In2gr8ted Solutions was nothing short of outstanding. Nick was incredibly patient, taking the time to walk us through all the technical aspects of the solar panel and battery system in a way that was clear and easy to understand—no jargon, just facts.

What really set him apart was his deep technical knowledge and willingness to answer every question thoroughly. We never felt rushed or pressured—just genuinely supported in making the right choice for our home.

We opted for a 7kW solar array coupled with a 10kWh battery, and the results have exceeded our expectations. The installation was handled with great care and professionalism—courteous, responsible, and efficient. There was no damage to the roof, no follow-up issues, and everything worked perfectly right from the start. Even better, the panels were fitted sympathetically to our home’s appearance and are barely noticeable, which was a big plus for us.

Since going live, our electricity bills have dropped by around 60%! By smartly leveraging off-peak electricity to charge the battery overnight and using stored solar energy during the day, we’ve significantly reduced our reliance on grid power. Coupled with solar power export we have leveraged big savings. Based on current performance, the system is on track to pay for itself in just seven years.

And with a projected lifespan of 25 years, we’re looking forward to nearly two decades of pure financial return. With energy prices continuing to rise, this has proven to be a far wiser and more stable long-term investment than stocks or shares.

We couldn’t be happier with both the product and the service. If you’re considering a solar solution, we wholeheartedly recommend getting in touch with Nick Walton at In2gr8ted Solutions—you’ll be in exceptionally capable and trustworthy hands. The solar industry is awash with people wanting your custom but Nick and In2gr8ted Solutions know their products very well and can provide a quality product and service that is very competitive .

12 July 2024
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thank you so very much for your detailed and complimentary review, it is very much appreciated. We will pass your comments to all concerned.

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with this solar company, thanks to the salesman, Nick Walton. He was knowledgeable, professional, and made the entire process easy to understand. We purchased our solar system three years ago, and it has been performing flawlessly ever since—saving us money on energy bills and reducing our carbon footprint.

We would definitely recommend this company to anyone considering solar. Great service, quality products, and a smooth installation process

27 June 2024
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Many thanks for your kind words, delighted you are saving on your energy costs and your system is performing perfectly 🌞

Rated 5 out of 5 stars

What was promised by Sales was…

What was promised by Sales was delivered and the quality of the work was good
The system runs as expected and the Apps are easy to comprehend
We made the right choice

2 June 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

thank you for your positive review, your comments are appreciated

Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish I’d say! Mark in the sales team came up with a number of solutions for the project and talked through in detail. He allowed time for everything to be digested and followed up a week later for more detailed discussions as was very happy to tweak things to suit. After agreeing to purchase the process was seamless with everyone doing what they said by when they said they’d do it.
Paul and Scott installed everything in a little over a day. We felt very comfortable in their hands and they did a fantastic clean job. They left the system up and running and we look forward to many years of generation of solar power.

26 June 2025
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Glad to hear you are happy with all aspects of our service and installation, your comments are very welcomed, thank you

Rated 5 out of 5 stars

Great service from sales to…

Great service from sales to installation.
Knowledgeable Sales advice for ideal product.
Competitive Price
Installation completed without mess. Engineers were able to guide me to the use of the App and instruct me to how the Solar works.
Overall a very positive experience

25 June 2025
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thanks for your kind words appreciate your time leaving a review

Rated 4 out of 5 stars

In2gr8ted Solutions Ltd installed my…

In2gr8ted Solutions Ltd installed my solar system Recently I am very happy to say it was a great choice. Started with Bruce coming to see me and explained the whole process and was always available to answer any questions I had. Julie has been very helpful and very supportive on the phone. I have to say that the whole experience was great . I. Would have no hesitation in recommending them.

16 June 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thank you for taking the time to leave us a review, we appreciate your comments and will pass them to the team.

Rated 4 out of 5 stars

In2gr8ted Solutions Ltd installed my Solar Panels and Battery

In2gr8ted Solutions Ltd installed my solar system recently. Their quote was the most competitive out of several I received, and overall I am very happy with the finished installation. There was a brief delay due to a missing panel, but this was remedied quickly within a week. Communication throughout was generally good, though at times it would have been helpful to have a bit more clarity on timelines and what to expect at each stage. That said, any queries I had were always responded to, and once installation began, everything progressed smoothly and professionally. I would happily recommend In2gr8ted Solutions to others looking for a competitively priced and efficient solar installation.

29 May 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Thank you for your review and for taking the time to share your comments

Rated 5 out of 5 stars

Speedy fault fix

Had a fault with the communications link on my inverter, Bev quickly directed me to the solution. All working now and I can see what electricity is being generated during this sunny period!

13 June 2025
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Glad to hear your query was resolved promptly, we will pass your comments to Bev, thank you

Rated 5 out of 5 stars

Super supportive aftercare.

This company has been really supportive in the aftersales. We had 9 solar panels, a storage battery from Givenergy and a Zappi for our electric cars. Julie has been very communicative and helpful from the start. Keeping us informed of progress throughout the installation and then calling on behalf of us when we needed an engineer from Givenergy. We would recommend this organisation for the installation and super support afterwards.

10 June 2025
Unprompted review
In2gr8ted Solutions Ltd logo

Reply from In2gr8ted Solutions Ltd

Great to receive positive feedback, thank you. Glad the team were able to resolve your queries.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look