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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and helpfulness, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency, professionalism, and ease of their overall experience, from initial contact to the completion of the work. Consumers are particularly impressed with the quality of the products and installations, with many expressing satisfaction with their new sound systems, head units, and camera installations. The company's ability to resolve issues and provide clear options is also frequently mentioned as a significant positive.

What people talk about most

Service

Consumers find service to be positive, highlighting the professionalism, efficiency, and helpfulness of the... See more

Staff

People report positive experiences with staff, highlighting their politeness, professionalism, and... See more

Product

Customers had positive experiences with product. Many reviewers praised the quality of the products, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited ICM 2 weeks ago to have a new head unit, Audison amp, & a Hertz subwoofer installed in my 20 year old E46 convertible. The job was done professionally without any issues & at the agreed pr... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I paid in advance, left the vehicle in goods hands while I was away for the day — everything was handled professionally and reliably. The dash cam installation... See more

Rated 5 out of 5 stars

Very helpful and determined to resolve any issues. In my case, I had fitted a Wireless Apple CarPlay Android Auto Interface for VW MIB 1/MIB 2 Golf MK7. Although the system worked, the touch screen wa... See more

Rated 5 out of 5 stars

Great place! The guys are super helpful and knowledgable. I wanted to upgrade the speakers in my BMW so got in touch with ICM. After sending through some details of my car, they recommended a number o... See more


Company details

  1. Car accessories shop
  2. Auto parts shop
  3. Electronics store
  4. Hi-fi shop

Information provided by various external sources

Welcome to In Car Music, East London's Leading Stockists & Installer of Car Audio & Security products, Car DVD & Navigation. This includes Car stereos Multimedia, CD Players, DVD Players & OEM replacement Car Radio, Car Speakers, Car Radios, Subwoofers, Speakers Amplifiers, MP3 Players, Aux In Stereo, USB Car Stereos, DAB Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cams, Accident Cameras, Reversing Cameras and Reverse Sensors. We also provide services relating to Car Audio Security and we stock car alarm, tracking systems from manufacturers like Viper, Hornet, Code alarms, Cobra, Tracker and Clifford Car Security Systems. We also supply and install Motorcyle Security, Bikes Alarms,Tracking and Accessory brand by Datatool.


Contact info

4.9

Excellent

TrustScore 5 out of 5

434 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing service

They was really good and very reliable. The price was very reasonable and I would definitely recommend them. I shall be using them again.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent first-class service from In…

Excellent first-class service from In Car Service. From start to finish, the team was polite, professional, and extremely easy to deal with. Communication was clear, the work was carried out efficiently, and everything was handled smoothly without any hassle. Their prices were also very reasonable, especially considering the high standard of service provided. I would definitely recommend them and would happily use them again in the future.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I went to the shop today to buy a car…

I went to the shop today to buy a car play a salesman named fraud wasn't there but I spoke to a very nice intelligent and patient man called farouk.that man didnt try and sell me a car play he came out to my car and patiently sat there mucking about with the car play he sorted it out I was doing something wrong he showed me how to use use the system.he didn't fob me off to make money by saying my system was knackered.but helped me genuinely I can't thank you enough my friend for all your help he could have mugged me off buy trying to sell me one of his car plays in these hard times we all need to help each other thanks again farouk it was a pleasure for me to give that man a tip for all his help.a proper gentleman.andrew austin

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The In Car team are a pleasure to work with, I had an issue with my Android Auto and they honored the warranty as stated and replaced the system at no cost. Very helpful and straightforward service, I appreciate the team providing a resolution so quickly. Highly recommended for their reliability 👌🏼

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional audio upgrades installation

“I recently returned to In Car Music for the installation of audio upgrades, having previously visited for the professional installation of my car dashcam. The level of friendliness and professionalism they provide is outstanding. Rather than pushing products, the team presents clear options and allows the customer to make an informed decision. They recommended an Audison Prima 2-way Coaxial & Component Car Speakers Kit Upgrade with ETON PA 4 Channel Amplifier paired with an active 8” Audison subwoofer, and as always, they were completely transparent about the costs with no hidden fees.
They also specialise in installing the latest Ghost 2 immobiliser, ambient lighting, parking sensors, multimedia systems and CarPlay. The sound quality is fantastic and well worth every penny — the system is so enjoyable that I find myself wanting to stay in the car and keep driving.
For anyone seeking a professional dashcam, audio system upgrade or any of the above upgrades, I highly recommend In Car Music. They truly have your back.”

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I turned up with a chinese head unit I…

I turned up with a chinese head unit I bought on ebay and STILL they gave me a fantastic courteous and fast service of fitting it and replacing the rear cam, I can't say enough good things about these guys - totally impressed

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Replacement head unit... great service

I called up about a replacement head unit. I wasn't sure which one I needed and been checking online for a couple of months going round in circles. I was able to go to the shop, they checked it out immediately and gave me the options. Then said they could fit it next day. I took it in first thing ... they even suggested the best coffee shop to go to.
Job done, shown how to use it. Very happy.
Thats the service I like and appreciate. Thank you.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Spot on

I upgraded the screen on my car. They gave a good service and was really easy to deal with.

Would 100% use again

16 February 2026
Unprompted review

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