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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people found the website frustrating and difficult to use, citing issues with outdated job postings, irrelevant search results, and a confusing interface that often required manual verification of listings. Customers also expressed dissatisfaction with the service, noting a lack of responsiveness from staff when seeking assistance and problems with job listings that appeared to be misleading or inaccurate or did not exist. Some people were dissatisfied with the contact process, reporting difficulties in reaching support and being forced to provide personal information like phone numbers, which they felt was unnecessary and a privacy concern. Reviewers also mentioned that the user experience was poor, with frequent site problems, inconsistent performance, and a time-consuming application process due to redundant information requests and a lack of proper filtering options.

What people talk about most

Website

Clients express significant dissatisfaction with the website. Many reviewers report issues such as outdated... See more

Staff

People report negative experiences with staff, citing issues such as harsh management, lack of support, and... See more

User experience

Customers consistently express dissatisfaction with the user experience. Many reviewers report that the... See more

Service

Consumers find service to be negative. Many reviewers express extreme disappointment and disgust with the... See more

Customer communications

Users describe negative interactions with contact. Many reviewers express frustration with being forced to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I was under the impression that Indeed was one of the most reputable job boards. However, recently, I have been dealing with endless "employers" who just claim to offer real job openings when in fac... See more

Company replied

Rated 2 out of 5 stars

This is the 4th time I have applied to fake jobs on indeed. The last scammer sent me a zoom interview request but when you join the meeting it downloads or tries to download spyware on your computer.... See more

Company replied

Rated 2 out of 5 stars

Postings are undated. I know there's a way to inspect the source and figure it out, but that's such a hassle. The postings are just often so old. Trying to help a teenager find a job is usually going... See more

Company replied

Rated 2 out of 5 stars

This is the 2nd time a potential employer has sent me a message and AGAIN..Im unable to see the response as I can't access the message.. extremely upsetting and annoying... I've tried to make contact... See more


Company details

  1. Search engine company
  2. Media company

About Indeed

Written by the company

More people find jobs on Indeed than anywhere else. Indeed is a leading matching and hiring platform, and the #1 job site in the world (Comscore, Total Visits, September 2022).

Indeed matches and connects job seekers to millions of jobs in more than 60 countries and 28 languages.

Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies, and more.

Indeed delivers 2.5X more hires than other branded job sites combined (Among BreezyHR clients, Sources of Hire Report 2021, U.S.).

For more information, visit indeed.com.


Contact info

2.2

Poor

TrustScore 2 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This platform has gone down badly they…

This platform has gone down badly they take our personal information and post these scamming jobs that we never hear from. I dont even know why the site is still up there are no real jobs on there anymore so what is 5he point.

20 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Ysella, we completely understand how important your privacy and safety are, especially when searching for a job. We want to reassure you that Indeed does not sell your personal data. Protecting your information is something we take very seriously, and we’re committed to keeping your details safe at every step.
You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq.

Your experience on Indeed should always feel secure. We have a dedicated review team working to keep job seekers safe. If you ever come across a job listing that feels suspicious or makes you uncomfortable, please don’t hesitate to report it directly to our internal team. To learn more about this please use the link! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job
For extra peace of mind, we also recommend checking out our guidelines for a safe job search and our security page. These resources offer helpful tips to protect yourself throughout your job search journey.
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security

We hope this helps!

Rated 1 out of 5 stars

Doesn't work

I spent 3 months looking for a job before finding the ideal post and applying online. 2 weeks later I had an email from Indeed stating that there had been an error in submitting my application. By this time the closing date had expired for the job. Really poor!!!

20 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello, Tracey! Thank you for reaching out! A recent technical issue affected some job applications, and some applicants received a confirmation even though their application was not delivered to the employer. This issue has been fully resolved.  We understand the confusion this may have caused. We have identified the affected job seekers and have notified them with next steps. No data was compromised. Thank you for your patience while we resolved this issue.

Rated 2 out of 5 stars

Very frustrating platform

Very frustrating platform. Just had an email to say there was a technical issue delivering my application, so I missed out on the chance of a job as the position had then been filled.

Despite knowing my work and location preferences, I’m repeatedly sent roles that are nothing to do with my skillset or are hundreds of miles away!

Addition after the response:
My application wasn’t delivered at all, so I missed out on being considered for the role. They hadn’t received anything from me.

20 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello Sally,

A recent technical issue affected some job applications, and some applicants received a confirmation even though their application was not delivered to the employer. This issue has been fully resolved.

We understand the confusion this may have caused. We have identified the affected job seekers and have notified them with next steps. No data was compromised.

Thank you for your patience while we resolved this issue.

The Indeed Team

Rated 1 out of 5 stars

idiot site

Sick and bloody tired of indeed, i put on their site HGV drivers 10 mile radius of swindon, what do i get, vitually everywhere except swindon, so then i put van driving non multi drop, again it comes up with loads of van driving work, MULTI DROP, what part of Non multi drop do they not get, such a useless site and a waste of time

19 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Barry, we recommend using the distance filters. Also, to get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "HGV driver"). For example, this search: https://uk.indeed.com/jobs?q=title%3A%22HGV+Driver%22&l=Swindon%2C+Wiltshire&radius=0&vjk=417edf86e3966496

We hope this helps!

Rated 3 out of 5 stars

website switching the language

I am TIRED of the website switching the language and no possibility to fix it. - This is BASIC stuff! I can be anywhere -doesn't mean I want to have it in local language nor that I understand it nor that I want to apply for local jobs.

19 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we are always working to update and improve our products and features. We will share your feedback with our Product team. Thank you.

Rated 1 out of 5 stars

There should be options for when an…

There should be options for when an employer ghosts an applicant or doesn't reply at all so others can see the lack of HR

18 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi TG, thank you for sharing this, we certainly understand your frustration with not receiving a response from an employer on Indeed.

While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application. We encourage employers to respond to all applications.

To support you during this time, we recommend exploring our Career Guide, which offers valuable advice and resources: https://www.indeed.com/career-advice. Additionally, this article specifically addresses what to do if you aren't hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers.

We will ensure your feedback is shared internally.

Rated 1 out of 5 stars

Indeed requiring too much information to do a simple search

Indeed has made a change to their website that users cannot do a simple search without having to provide too much personal information.

Just to do a simple search like you can do on Monster.com or Glassdoor.com without entering any personal data, Indeed has chosen to make users enter an email then wait for a six digit code they will send to that email address then they want your phone number.

In this era where spam calls and email are still occurring regularly, I am not giving my information out unnecessarily especially when I don't know what they are doing with the information.

I understand needing this information if I am uploading a resume to their website or applying for a job through their site. BUT NOT FOR DOING A SIMPLE JOB SEARCH.

If you need more information or wish to response please do so to this website or to my e-mail, I DO NOT have a Whatapp account so do not ask me to respond to you via that option.

18 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, thank you for sharing your feedback on your experience on Indeed, we are sorry to hear it was not to your satisfaction. We do not require users to create an account to search for jobs on Indeed, you can do this without an account.

You will need an account apply for a job, the reason for this is to keep your application secure and to optimize your experience using Indeed.

An account helps you:

- Save and reuse your resume and answers, so you can apply faster
- Track application status and manage communications in one place
- Receive important updates from employers and Indeed securely
- Protect your personal information with secure sign‑in
- Save jobs, set alerts, and pick up where you left off across devices

We will ensure your feedback on this is shared with the relevant teams internally.

Rated 1 out of 5 stars

I resent being hounded for my personal…

I resent being hounded for my personal details to enable me to just to read reviews! You can jog on.
From the reply below its conditional and data collecting. You have started spamming me already right after this review. No thanks I can research in other ways. I don't like your ethics and will certainly never use you again

18 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, thank you for taking the time to share your feedback. We do require users to create an account on Indeed to read to reviews to encourage participation and optimize the user's experience on our platform. We will ensure your feedback on this is shared internally.

Rated 1 out of 5 stars

Indeed & Glassdoor

Indeed - never had any good from this. Glassdoor - the reviews process is far from perfect and anyone with a grudge can write terrible lies and get away with it - nothing is done. Then in order to have an account for Glassdoor you HAVE to sign up to Indeed and HAVE to give your phone number - mine is now deleted. Terrible company

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Robotics Have Taken Over Indeed (beware)

Indeed used to be a pretty good job site. 5 years ago they were run well. Today, each day they implement more and more aggressive robotics and the other day those robots changed the preferences and exposed my personal and confidential information contained in my CV to the entire internet causing a avalanche of spam. Those personal details can never be retrieved. After that their robotics then suddenly stole all the data from my uploaded PDF resume and inserted those details into their own very ugly CV formatting system (also without my consent) and reformatted my entire resume. It was impossible to delete their version and the robotics blocked my applications to firms unless I used it. I will be deleting my account. Sadly, robots have taken control of Indeed and they are no longer a trustworthy platform.

18 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we are very sorry to hear that you feel this way. To clarify, we do not have an automated system like this where your personal preferences would be changed. These changes would need to be actioned by the account owner. Further to this, if a CV is set to public visibility on our CV database, it is only accessible within that database to employers who have an Indeed account, it would not be published on the wider internet.

Additionally, the process to upload a CV to Indeed and have it converted to our template is actioned by the account owner also, job seekers can use their original CV file to apply for jobs on Indeed. This is not something that we block, we encourage job seekers to choose their preferred method to apply for jobs.

If we can assist in any way please follow up with us by email at trustpilot@indeed.com.

Rated 1 out of 5 stars

Interview booked

Interview booked, arrived for interview, to be told there were no interviews and Indeed knew this.
Thank you Indeed for the absolute shocking experience!
I will not be using you again.

18 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, Lisa! We sincerely apologize for your experience, and we understand how upsetting it is to show up for an interview and be told there are none. To clarify, interview requests on Indeed are sent directly by the employer, not by Indeed. If you believe this employer misrepresented the interview, you can report it so that our internal team can document and further review. When you have a moment, email us at trustpilot@indeed.com and include the direct URL link to the specific job posting on Indeed. Thank you!

Rated 1 out of 5 stars

Use anything else but Indeed at this point

Indeed.com has consistently gotten worse over the years. Pages and pages full of the same exact jobs to make it appear like they actually have job listings and now they've added a "review details" section when applying to jobs that takes up even more time. Use anything else but Indeed at this point

17 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, Creed! We understand the importance of viewing accurate jobs. In this case, to assist with narrowing your search, we recommend reviewing this article from our public job seeker help center that contains tips on job search: https://support.indeed.com/hc/en-us/articles/204488950-Improving-Your-Job-Searches-Tips-and-Help. If you ever come across jobs on Indeed that you have concerns about, you can click "report." Thank you for taking the time to leave us some feedback!

Rated 1 out of 5 stars

This company is fraud

This company is fraud, They assure free posting but when you post a job they flag your posting and force you to sponsor job even.

13 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Manmukh, thank you for taking the time to share your feedback. To clarify, when you create an account on Indeed you should have the option to post a free to post job, however, some postings may need to be sponsored due to the nature of the job. All job postings are subject to review with our Trust & Safety team and the decision may be made that a job posting will require sponsorship if it is in the best interests of our job seekers and our job posting policies.

If you would like us to have a look at your job posting please follow up with us by email at trustpilot@indeed.com with more details.

Rated 1 out of 5 stars

Deliberately misleading advertising costs

I’ve been using their platform to advertise for my small business for 12 years. Over the course of the last two years, their billing has become deliberately not transparent and confusing. My last ad ran for two days cost for $38 and didn’t have a single hit or impression. The one before that cost me way more and 98% had no qualifications for the job whatsoever. Warehouse stalkers and forklift drivers as opposed to Spa receptionists. Both times when you write to complain, you get a very standard exactly phrased. Oh this was your fault because you didn’t write the ad right but we’re gonna be really kind to you and give you a credit this time only for your next ad. It’s only now that I’m starting to see these horrendous reviews on trust pilot. They clearly don’t care about small businesses anymore, but still want to take what they can.

12 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Kate, to explain, employers on Indeed are charged per click, not per candidate. Indeed isn’t involved in hiring decisions and can’t control candidate quality or volume. You have full control: set budgets, and pause or close jobs anytime. As a self-serve platform, please review active sponsored jobs regularly to keep listings up to date and avoid unwanted charges, ensuring a flexible and efficient hiring experience.

If you need any assistance, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 3 out of 5 stars

They sometimes are good

They sometimes are good, but I’ve recently moved areas and I’ve changed it on the app and I keep getting emails about jobs from where I used to live and it’s so annoying. I’ve also put what my skills are on the app and it keeps sending me jobs that aren’t for my skills, like doctor jobs or dentists and I don’t have any of them skills?

13 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Holly, we recommend updating your Job Alerts to receive relevant alerts. From any alert email: scroll to the bottom and click Unsubscribe to stop that alert, or Manage alerts to change settings.

Stop doctor/dentist-type mismatches

Refine your “What” keywords to your skills and titles only; avoid very broad terms.

Add negative keywords with a minus sign (web only in the “What” box), for example:

customer support -dentist -doctor -clinical

Use filters like “Job category/Occupation” or “Experience level” to narrow the field.

Rated 1 out of 5 stars

They are shielding employers from accountability

They are shielding bad companies from negative reviews.

Just like Glassdoor, Indeed engages in censorship.

Companies need to keep their Glassdoor or Indeed reviews positive to look good on paper without fixing real problems.

Toxic leadership, bad working conditions, bullying and racism gets a pass on such platforms.

They are trying to make companies' reviews shine and when you fall into the trap of a toxic employer, the damage had already been done.

Glassdoor and Indeed are no longer reliable. Use them for sending Resumes if you like but that's about it.

3 December 2025
Unprompted review
Indeed logo

Reply from Indeed

Hi MB, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company.

However, if any part of a review violates our guidelines, we will not post it. If you wrote a review for a company it may still be undergoing moderation as this process can take up to 48 business hours. If after 48 hours, you notice the review has not been posted or that the review was removed after being posted, it is likely that the review did not conform to our guidelines. Y

ou can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies.

We advise you to look at our guidelines and revise your review and repost it. Unfortunately, we are not able to discuss individual reviews that may not have been approved.

Rated 1 out of 5 stars

Allow fake job advertisements

While using indeed I have had my information stolen from fake job adverts and also noticed they allow fake advertisements from the likes of Staffpower Group and Optimum Skills!.
These companies advertise fake jobs to lure people onto their government funded courses while also having a constant rotation of free workers/slaves!
Indeed have been informed about this many times over the years and still allow the fake adverts to be posted because they get paid for posting adverts.
You can apply for 300 jobs and not hear back from 1 which is also a bit suspicious.
Job adverts which have expired still show up in searches.
Select you want to see jobs where a driving license is not needed and results show you jobs where a driving license is needed ect

REPLYING TO INDEEDS RESPONSE.... I have contacted indeed multiple times to inform yous about these companies and yous do nothing about it!. Look at Staffpowers job adverts and please tell me where in any of their job adverts do they mention training courses before any chance of an interview???? They advertise for full time jobs not government funded training courses!!! Yous allow false advertising because yous dont care and just want the money!

14 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Chris, thank you for taking the time to share your feedback.

We take the security of our job seekers very seriously and we have an extensive moderation process for the jobs appearing on Indeed. We have dedicated Trust & Safety teams who are always working to prevent content of this nature from appearing on Indeed.

If you come across a job posting that concerns you please send us more details by email to trustpilot@indeed.com so we can ensure it is investigated.

Rated 2 out of 5 stars

Sub par

Sub par, never found a job or even an interview via indeed. It just churns out jobs that either seemingly don’t exist or don’t go anywhere. Waste of time.

13 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Michael, we are very sorry to hear that you have not had success with your search on Indeed.

While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application.

To support you during this time, we recommend exploring our Career Guide, which offers valuable advice and resources: https://www.indeed.com/career-advice. Additionally, this article specifically addresses what to do if you aren't hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers.

Rated 1 out of 5 stars

Con - Filters dont work

Advertised for a Sales person after talking to Indeed about poor response and inexperienced applicants. Took Indeeds advice to change the advert and add in more filters. Still didnt get any candidates with any experience and all Indeed could say is we cant stop them bypassing the filters and I still have to pay for that. Absolute waste of Money and Indeed were no help

23 January 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Gary — thanks for taking the time to share your feedback. We are sorry for the frustration.

To clarify how Indeed works: employers pay per click to advertise a role on Indeed, not per applicant. While we don’t participate in your hiring process, we do offer tools to help improve applicant relevance — for example, optimizing the job description, using screening questions and filters, and adjusting targeting. You can also pause or close a job at any time if you’re seeing too many, too few, or irrelevant applications.

If you’d like, we can review your job setup and share tailored recommendations to help you reach more qualified candidates. Please feel free to contact us at trustpilot@indeed.com, and reference this review so we can assist directly.

Rated 2 out of 5 stars

Postings are undated

Postings are undated. I know there's a way to inspect the source and figure it out, but that's such a hassle. The postings are just often so old. Trying to help a teenager find a job is usually going to be at a quick turnover kind of place, postings over 30 days old are useless and irrelevant.

12 February 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Sarah, thanks for the feedback — we hear you. To see fresher roles, you can filter by date on Indeed: use the “Date posted” filter and choose options like “Last 24 hours,” “Last 3 days,” “Last 7 days,” or “Last 14 days.” You can also sort results by “Date” to show newer listings first, and set email alerts with the same filters so you only get recent postings. We’re working to make posting dates and freshness clearer — your input helps us improve.

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