Independentpaymentsolutions Reviews 

14
TrustScore 4.5 out of 5

4.4

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Company details

Written by the company

At Independent Payment solution are are Britain's truly independent Payment solution Provider. We work with a number of card machine providers so we can help you choose the best card terminal and rates for your Business. We also partner with a number of Epos Providers so if its an all in one epos and card terminal you need we can source that too. Cash advances are a great way to inject cash into the business with the least amount of fuss son we partner with a handful of Funders. And last of all we also include in our ever growing portfolio Providers of Gas, Electric, Water, Broadband and telecoms providers too for your business needs.


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4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.4

All reviews

(14)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Straight forward to use

Straight forward to use, a better looking machine than our old sum up and will save us money.

27 April 2026
Unprompted review
Independentpaymentsolutions logo

Reply from Independentpaymentsolutions

Hello Andrew, Glad you find the machine straight forward to use and saving you money is what we do.

Rated 5 out of 5 stars

Excellent signal making transactions…

Excellent signal making transactions easy and worry free.
Well designed for easy use.

25 March 2026
Unprompted review
Independentpaymentsolutions logo

Reply from Independentpaymentsolutions

Hello Christopher, We are so happy you find the terminal easy and worry free and can now work safely in the knowledge that you will always have signal.

Rated 5 out of 5 stars

Great service.

IPS gave me great advice and talked me through my card machine options to find the right solution for my business. They have continued to catch up and check I’m happy and on the right policy.

24 March 2026
Unprompted review
Independentpaymentsolutions logo

Reply from Independentpaymentsolutions

Hello Pete, we are so happy that you feel this way about the advice given and we will always be at the end of the phone if you need us in future.

Rated 5 out of 5 stars

Stress free process....

Independent Payment Solutions made it very simple and straight forward to change suppliers/providers, which made it a stress free process for us. If you are thinking about changing your card machine or provider I can recommend them as a local company.

10 March 2026
Unprompted review
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Reply from Independentpaymentsolutions

Hello Richard, So glad it was straight forward and easy to change suppliers. We strive to make the whole journey as seamless as possible. And thanks for the recommendation.

Rated 5 out of 5 stars

So helpful and a pleasure to work with

So helpful and a pleasure to work with. Explained everything fully and were on hand for any queries we had. Would highly recommend!

14 February 2026
Unprompted review
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Reply from Independentpaymentsolutions

Hello Sarah, so Happy you had a pleasurable experience, and we will always explain things fully and deal with any queries immediately. Thanks for the recommendation.

Rated 5 out of 5 stars

FAST EFFICIENT HELPFUL

We were approached by independent Payment Solutions to review our debit card processes . We get people contacting frequently, these guys however were different .
Very very helpful , it was an easy transition and we have saved money , the card payment service is also much quicker .
Extremely good , back is first class . Highly Recommended

10 December 2025
Unprompted review
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Reply from Independentpaymentsolutions

Hello Peter, we are Glad you found us helpful and easy to deal with and love it even more that we saved you money. Thanks for the recommendation.

Rated 5 out of 5 stars

The procedure was quick and efficient

The procedure was quick and efficient. All queries answered.Switching was made easy.

23 September 2025
Unprompted review
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Reply from Independentpaymentsolutions

Hello Stephen, We are so pleased you found the switching process from start to finish straight forward and simple.

Rated 5 out of 5 stars

changed over to a new card machine

changed over to a new card machine, the sales adviser Jim set me up on an account that save me a lot of money. Set up the new machine & gave me a easy to use tutorial.

1 June 2025
Unprompted review
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Reply from Independentpaymentsolutions

Hello Steve, Thanks for your kind words about Jim and his service. we will pass on your regards, and happy that you saved a lot of money too.

Rated 5 out of 5 stars

Personal service…

Andy has given a great personal service which I would recommend to anyone!

23 January 2026
Unprompted review
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Reply from Independentpaymentsolutions

Hello Tim, Thanks for your kind words. And thanks for your recommendation.

Rated 1 out of 5 stars

Stay clear of this company

Stay clear of this company. Their service is as poor as their website.

29 April 2025
Unprompted review
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Reply from Independentpaymentsolutions

Good Morning Michael. I've checked and you aren't even one of our customers! Also this platform is not not for reviewing websites...

Rated 5 out of 5 stars

I have used these guys now for 8 months…

I have used these guys now for 8 months and they have been very helpful and professional since then. If I have had an issue it has been resolved. I found it easy to go to a one stop shop to let me focus on developing my business

11 October 2024
Unprompted review
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Reply from Independentpaymentsolutions

Thanks Iain Nice to know we're appreciated

Rated 1 out of 5 stars

Poor Service

Actions we agreed on did not happen. Very little communication as soon as we signed the contract

10 March 2023
Unprompted review
Independentpaymentsolutions logo

Reply from Independentpaymentsolutions

Hi Tom

I'm sorry you feel that way. Please contact us so that we can rectify the situation, we want all our customers to have a happy experience

Rated 1 out of 5 stars

Miss-selling and over priced.

Stay away from this company. They are cowboys that are reselling others products by adding large uplifts of their own. They tie you down to long contracts to secure their commissions, their pricing structure is not transparent and once you've signed the contract they don't want to know you. They also sell your details to other companies to try and sell you other products. If you want to get a good deal for your business go to someone like Worldpay, Paymentsense or Barclaycard directly. Not through these jack of all trades and masters of none.

27 April 2021
Unprompted review
Independentpaymentsolutions logo

Reply from Independentpaymentsolutions

Hi AP...I have checked thoroughly and discovered that you are not even one of our customers. If you think you are then please tell us who you are instead of hiding behind two initials before you insult us with very rude comments. Yes I agree that merchants can shop around themselves but it can be very hard work, that's why we do it for them. All of your accusations are grossly untrue

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