Indiegala Reviews 2,742

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

One of the worst ordering experiences I've ever had. I’ll keep this brief because I don’t want to waste any more time on this company than I already have. My entire purchase process... See more

Rated 5 out of 5 stars

Indie gala is exactly what it seems: a marketplace that collects and sells electronic keys for independent video games, often at a steep discount. I've purchased more than a hundred game keys and bund... See more

Rated 3 out of 5 stars

Tried to buy two games that were listed as available on the website. One was removed from the shopping cart during checkout, even though it was still listed as available on the store page afterwa... See more

Company replied

Rated 5 out of 5 stars

It was a straight-forward purchase. Keys were delivered without any hassle. There is a security system in place before redeeming each Steam key. The Happy Hour is a very nice idea and it keeps custome... See more

Company details

  1. Video Game Shop

About Indiegala

Written by the company

indiegala banner vertical indiegala logo Store Bundles Showcase / Freebies Play and challenge die young prologue feudalife vorax Join our community Join Indiegala Discord server Our client Download Galak Follow us About Indiegala If you like videogames, especially PC games and indie games, you'll find on Indiegala.com the best prices you can find on the market in quick deals limited by time or quantity! Indiegala is also a game development studio. We're actually developing the upcoming open world action-adventure Die Young.

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fraudulent scamming site

Fraudulent scamming site where in most cases games activation codes will not be provided "due to errors", refunds will also not be provided even when promised and a plethora of other suspicious activities. Just check our their Discord server, which they actually use to provide "support"

13 November 2024
Unprompted review
Indiegala logo

Reply from Indiegala

Hi, we apologize for the inconvenience, we always make the refund if there are any issue and the client does not receive the key. Please send us the transaction ID for your purchase and we will make the refund if you have not received the key. Thank you

Rated 1 out of 5 stars

Price Discrepancy

This site uses different currencies on its site and during actual purchases. So when something is advertised in dollars $3.50, you actually pay more for Euro region €3.50.

If we add ridiculous PayPal fees (€0.70) to this, you get a completely different cost at the end.

After pointing out the price discrepancy, they shifted the blame on PayPal.

7 November 2024
Unprompted review
Indiegala logo

Reply from Indiegala

Hi, we are sorry but as we already told you this is something that does not depends on us and unfortunately we can't change it. Thank you

Rated 1 out of 5 stars

I pre-ordered Planet Coaster 2 and saw…

I pre-ordered Planet Coaster 2 and saw on Steam that the game had been released so I tried to redeem my key but had a lot of difficulty logging in and when I finally did get in, The gamke key was not available.

18 September 2024
Indiegala logo

Reply from Indiegala

Hi, we apologize for the inconvenience, we replied to your messagge, now you should have the key. Please confirm. Thank you

Rated 1 out of 5 stars

Login and Library Issues

I can't login using email and password, it gives the error "e1110," even though I am positive that it is correct because it was an automatic saved account through my browser (unless of course you utilize custom passwords that I didn't realize). Next is that after I had finally logged in using google, it says that I have no games bought, even though the financial transaction already went through.

20 August 2024
Indiegala logo

Reply from Indiegala

Hi, we are very sorry for the inconvenience, our technicians are working to fix this as soon as possible, then you will have all the purchases in your account . Thank you

Rated 5 out of 5 stars

Great for deals

I have been a member of IndieGala for quite some time. They have fantastic deals on games and have never given me any problems. I've always received my codes instantly and they've never not worked.

24 September 2024
Rated 1 out of 5 stars

I bought a game from you I can't even…

I bought a game from you I can't even download, total rip off

20 September 2024
Indiegala logo

Reply from Indiegala

Hi, we apologize for the inconvenience, unfortunately we have run out of keys for this game and we refunded your transaction. Let us know if you have other issues. Thank you

Rated 4 out of 5 stars

Another solid transaction

Saved money on my purchase, instant delivery of product, no ridiculous fees or other nonsense.

Only reason I gave 4 stars is due to the selection being quite smaller than other places, the filter for searching games by price/discount/type seems a bit bugged and slow, and a discount coupon would be appreciated for return customers like fanatical does.

With that said, I'll keep using this site for future purchases.

17 September 2024
Rated 3 out of 5 stars

Games listed for sale that are out of stock

Tried to buy two games that were listed as available on the website.

One was removed from the shopping cart during checkout, even though it was still listed as available on the store page afterwards.

The other game was purchased successfully, but the key wouldn't show. Reached out to support, who were quick to respond that they had run out of keys. Finally was able to activate it a month later when keys happened to be restocked.

20 August 2024
Indiegala logo

Reply from Indiegala

Hi, many games have multiple zones and we cannot remove the game if the keys for one of the zones are out of stock. Thank you

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