Indiegala Reviews 2,742

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

One of the worst ordering experiences I've ever had. I’ll keep this brief because I don’t want to waste any more time on this company than I already have. My entire purchase process... See more

Rated 5 out of 5 stars

Indie gala is exactly what it seems: a marketplace that collects and sells electronic keys for independent video games, often at a steep discount. I've purchased more than a hundred game keys and bund... See more

Rated 3 out of 5 stars

Tried to buy two games that were listed as available on the website. One was removed from the shopping cart during checkout, even though it was still listed as available on the store page afterwa... See more

Company replied

Rated 5 out of 5 stars

It was a straight-forward purchase. Keys were delivered without any hassle. There is a security system in place before redeeming each Steam key. The Happy Hour is a very nice idea and it keeps custome... See more

Company details

  1. Video Game Shop

About Indiegala

Written by the company

indiegala banner vertical indiegala logo Store Bundles Showcase / Freebies Play and challenge die young prologue feudalife vorax Join our community Join Indiegala Discord server Our client Download Galak Follow us About Indiegala If you like videogames, especially PC games and indie games, you'll find on Indiegala.com the best prices you can find on the market in quick deals limited by time or quantity! Indiegala is also a game development studio. We're actually developing the upcoming open world action-adventure Die Young.

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

received a weird account name

received a weird account name. couldnt access my account, blocked by security

24 July 2024
Indiegala logo

Reply from Indiegala

Hi, we can see that you have received the key for this purchase, let us know if you have other issues. Thank you

Rated 3 out of 5 stars

Good but sometimes it can be annoying

The app and site usually work alright, but sometimes they just won't load. Other sites and other programs on my PC work fine, only Indiegala has problems. Changing wifi network also doesn't help, so when this happens, there isn't much I can do, just wait for it to work again

22 July 2024
Unprompted review
Rated 1 out of 5 stars

Received invalid Steam key

I received three Steam keys in my order, and one of them was already used and unable to be redeemed. Email support did not respond to remedy the issue.

19 July 2024
Indiegala logo

Reply from Indiegala

Hi,

We apologize for the inconvenience, we replied to your email and we have sent you a new key.

Thank you

Rated 1 out of 5 stars

Purchased a game key and No GO on Game release

Purchased a game key, game did not release on Steam date, still waiting for the game I paid for to release and as of yet have no value for my money.

18 July 2024
Indiegala logo

Reply from Indiegala

Hi, we can see that you received the key, let us know if you have other issues. Thank you

Rated 1 out of 5 stars

The game I bought wouldn’t redeem

The game I bought wouldn’t redeem and support said it’s because they ran out of keys.
Then stop allowing purchases while you’re out and don’t let people buy something they can’t access. How is that not the default? Or at least warn people that there are no keys currently but you’ll get one as soon as they’re available?? And it just said “sorry this can’t be redeemed right now, try again later” with no indication that it was because the keys were out.

17 July 2024
Indiegala logo

Reply from Indiegala

Hi, we apologize for the inconvenience, we can see that your purchase was already refunded. Thank you

Rated 1 out of 5 stars

You guys scammed me

You guys scammed me. I bought the game and then you forced me to make an account AFTER taking my money and didnt even send me a link to get my code for my game.

16 July 2024
Indiegala logo

Reply from Indiegala

Hi, the key is in your account, you have to make the login using Google and you will find the key under Store. We have sent you also an email. Thank you

Rated 4 out of 5 stars

Mostly great

Gala credit Still isn't working. One game I wanted to buy had run out of stock while in my cart. Everything else was great.

16 July 2024

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