Indigo Herbs Reviews 

22,487
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic broccoli powder. It's much easier on my digestive system than whole broccoli, and makes cooking much easier. I really hope it comes back in stock soon! I've been trying to find a differe... See more

Rated 4 out of 5 stars

Long-standing customer. Previously in the industry. The NEW ZEALAND Organic Green Barley Grass is the 'best by far' as grown on Volcanic soils which only the best can be....so haven't seen any v... See more

Rated 5 out of 5 stars

Always happy with this company,have had no problems and always order from them. Never had a problem

Rated 5 out of 5 stars

Indigo Herbs have been a good go to Health place for me to visit- very good products, helpful information. The delivery was within 5 days, unfortunately the Glass Water bottle I ordered arrived bro... See more

Company details

  1. Herb shop
  2. Fitness and nutrition
  3. Health food shop
  4. Herbalist
  5. Tea Shop
  6. Vitamin & Supplements Shop

About Indigo Herbs

Written by the company

We pride ourselves in supplying the finest quality products produced to the highest standard. Many of our products are also Organic.

Click here to visit our quality page

 

Excellent Range of Products

We offer a fantastic range of all natural health, natural beauty & wellbeing products including;

You can also browse through our Natural Health Guide and discover our healthy gluten-free, dairy-free recipes;

Click here to visit our home page

 

Best Customer Service

We are very proud of our customer service and especially our record on Trustpilot.com. Our success is based on happy repeat customers so we are focused on fulfilling orders as quickly as we can and dealing with problems in a generous and timely fashion.
We also love to talk to our customers so if you have a question or want to chat, give us a ring on 01458 831 447. We believe that happy lives grow from happy lifestyles and that is reflected by the members of our team.

Click here to meet our team

 

Full Postal Guarantee

We guarantee that you will receive your order and in the unlikely event that it gets lost in the post, we will send it to you again.

Click here to find out about our postal guarantee

 

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

22k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(22,487)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor service not products

I have been using Indigo Herbs for a number of years and the products have been great, however due to a huge promotion I only ordered limited products and had arranged to collect. On every occasion of trying to collect, there has been no one available. I have now requested a refund and unfortunately I am not getting a response. it is not a poor score for the products but for the service and lack of communication when making requests. This is something I do not like doing, however due to a lack of contact this is a final attempt before going through chargeback option.

9 June 2025
Rated 1 out of 5 stars

Two items missing from my delivery, no reply, wouldn’t recommend!!!

There were two items missing from my delivery. Tried calling customer services many times on numerous days and no one answered just a recorded message kept repeating they they were busy and to try again. Filled online form with my query twice and no reply. Found an email and wrote an email about it and got automatic reply that they’ve received my email and will contact me back soon. It has almost been two weeks (25/6/25 is todays date) and no reply whatsoever. I feel cheated and would definitely not recommend this company!!!!

12 June 2025
Rated 5 out of 5 stars

As always, Great!

I have ordered from Indigo Herbs a number of times and I'm always highly satisfied. The product selection, speed of delivery, and value for money is unbeatable.

13 June 2025
Rated 5 out of 5 stars

Always delighted!

I have been an Indigo Herbs customer for years now - the quality of their preparations and helpful advice is second to none. Items arrive quickly and are great value

12 June 2025
Rated 5 out of 5 stars

Excellent

Excellent. Not used in some years. Excellent discounts. Dispatched immediately so received really quickly. Quality looking products. Very well packaged, herbs separate from essential oils.

12 June 2025
Rated 5 out of 5 stars

A good shop!

Indigo Herbs have been a good go to Health place
for me to visit- very good products, helpful information.
The delivery was within 5 days, unfortunately the Glass Water bottle I ordered arrived broken. (as of 21.6.25)
I am dismayed to find Indigo Herbs store currently shut, I hope it is temporary.

15 June 2025

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