Indigo Furniture Reviews 

560
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Now that Indigo furniture has ceased to trade a quick search brought me to Ashton and Coleman. they produce direct replacements for all Indigo beds, tables and other items.

Rated 5 out of 5 stars

Have just taken delviery of these beautiful peices of bedroom furniture for my daughter's bedroon, she is very happy. Plank - Crofter's Bed/Narrow Beside/5 Drawer Tall boy. David & Sean delive... See more

Rated 5 out of 5 stars

Great Products & Fabulous service. The Sales Staff, especially Ali were so helpful in assisting us with our purchases. The two delivery men were also very professional & caring in what they did. The p... See more

Company replied

Rated 1 out of 5 stars

Trust pilot. Why you re deleting the post of customers like me are putting into helping others to stay away from this company or any new company the ex-owners of Indigo are setting up. They h... See more

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Living room shop

Information provided by various external sources

Lovingly made solid wood and distinctive leather furniture, handcrafted in sustainable Plank, Oak and Ash using traditional techniques; sealed with renowned guarantees.


Contact info

4.2

Great

TrustScore 4 out of 5

560 reviews

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4.2

All reviews

(560)

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Rated 5 out of 5 stars

Bedside tables

Received my bedsides to match the bed that i brought 6 months ago, have to say that i absolutely love their products, well made and they look amazing, really happy and would not hesitate to order from them again. The delivery drivers were also very professional and helpful.

13 September 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Kate,

Thank you for letting us know your recent delivery from us went well. I am really happy to hear your new bedsides look amazing.

We hope to see you again soon.

Rated 5 out of 5 stars

Sean and Daniel did a brilliant job…

Sean and Daniel did a brilliant job delivering our cupboard, many thanks

13 September 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Steve

Thank you for letting us know your delivery went well - I will make sure your comments are passed on to Sean and Daniel.

Rated 5 out of 5 stars

Great furnture and (fortunately) great after sales service too!

My partner and I recently moved out of town into a much bigger house in the country and so needed to get several pieces of furniture to fill the additional space. The new house has a country-cottage feel with some quirky features, and we are not natural interior designer types, so didn't really know where to start. In the end we didn't need to look any further than Indigo! Although on the expensive side we found that the designs are really to our taste.

However our Indigo experience was not 100% plain sailing. One piece had evidently taken a knock prior to being delivered. I contacted the After Sales team and was pleased to find them committed to putting things right for us, and the piece was reordered, but when it arrived there was a fault with the replacement - so there was a second iteration needed. Whilst this was a bit annoying, and as the furniture is custom made it is not like the replacements arrived in the next few days, we are really happy with the final outcome, and really pleased that there was never any quibble from the After Sales team. These things do happen, and it's fair to point out that we ordered 12 pieces and only had a problem with 1 of them and it is not going to stop me from heartily recommending Indigo to others.

5 September 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Stephen

Thank you for your detailed review. I am so pleased to hear that the delivery went well with your furniture.

Though not common, it is always reassuring to hear how well our After Sales team deals with any issues. I am happy to hear this was resolved for you, please do accept our apologies for any inconvenience which was caused by this.

We look forward to hearing from you again soon.

Rated 5 out of 5 stars

new Furniture

Absolutely delighted with our new furniture that was delivered today , Sean and David the delivery men were very friendly and automatically took their shoes off before walking on my new carpet , very happy

5 September 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Paula,

Thank you for your review. I am so pleased to hear how well your delivery went - I will make sure your comments are passed on to Sean and David.

We hope to hear from you again soon.

Rated 5 out of 5 stars

service and quality

Received furniture on Friday from two very helpful delivery men Scott and Scott minimum fuss. Impressive service down to felt on the furniture feet to alley scratching on the wood flooring and the extensive after care kit which is very helpful. Must also mention Mariona from Harrogate, very knowledgeable not pushy. A quality product very pleased with design, looks wonderful.

3 September 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Sheila

Thank you for letting us know how well your recent delivery went. I am delighted to hear how happy you were with your experience at our Harrogate showroom.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service and quality

Excellent service and quality, brilliant delivery people

2 September 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Martin,

Thank you for your review - we are delighted to hear how pleased you are with your recent order.

We look forward to seeing you soon.

Rated 5 out of 5 stars

Having called into your Harrogate shop…

Having called into your Harrogate shop we saw Tracy and John who were extremely helpful without being pushy.our furniture was delivered on Friday 31st August by Phil and David who were both brilliant.We are looking forward to the next delivery for the bedroom

2 September 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Sandra,

Thank you for taking the time to let us know how your recent delivery went - I will make sure your comments are passed on to Phil and David.

I am delighted to hear you enjoyed your visit to our Harrogate showroom to see Tracy and her team.

We look forward to seeing you for your next delivery.

Rated 5 out of 5 stars

Great furniture excellent service

Sean and David delivered our bedroom furniture last Thursday 16/08. They arrived when we had been told they would and were friendly and professional. Furniture was taken up stairs with no hassle and positioned exactly where I had asked for it to be. It looks really good. We are very pleased with the workmanship of the furniture and with the execution of the delivery.

29 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Mark

Thank you for letting us know your delivery went well - I will make sure your comments are passed on to Sean and David. We are so pleased to hear how happy you are with your new furniture - we look forward to seeing you again soon.

Rated 5 out of 5 stars

A brilliant service from a fantastic…

A brilliant service from a fantastic company. The new bed was here ahead of time and assembled without fuss by the two excellent delivery men.

Looks fantastic and would shop with them again

22 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Daniel,

Thank you for your review - I am delighted to hear how happy you are with your new bed!

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Crofters Plank Bed and Bedside Tables

We received our bed and bedside tables earlier this week and couldn't be happier with them, or the delivery and customer service we have received from Indigo. Tracy in Harrogate spent a while with us in the showroom making sure we made the right choice, with absolutely no hard-sell, just lots of helpful advice and ideas. Our items were ready a couple of weeks early which was great, and delivery was spot on with Sean and Phil assembling everything. It was nice not having to ask delivery men to remove their shoes before walking on new carpet, thanks guys! I'd love to shop with Indigo again in the future.

22 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Annie,

Thank you for your lovely review, I am delighted to hear how happy you are with your Indigo Experience.

I will make sure your comments are passed on to Tracy, Sean and Phil.

We hope to see you at our Harrogate showroom soon.

Rated 5 out of 5 stars

Delighted with the furniture

I recently took delivery of the Riven Oak bookshelf side table and a vintage footstool. The furniture is well made and beautiful. I'm absolutely thrilled with both pieces of furniture. The delivery team, Sean and Phil were super. I received a call from them when promised and was given an exact time schedule. Thank you to everyone involved in my order.

22 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Pat,

Thank you for letting us know how happy you are with your new furniture. I will make sure your comments are passed on to Sean and Phil.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Received delivery of sofa chaise…

Received delivery of sofa chaise exactly on schedule by Sean & David. Installed & assembled in double quick time, very professional and courteous. My thanks also to John & Sara at Harrowgate showroom for their hospitality and advice. I am delighted with the new sofa and will be looking to add an armchair very soon.
The whole experience of shopping with Indigo Furniture has been excellent. Quality is amazing and attention to customer satisfaction is evident from point of sale to arranging delivery and installation. Well done and thanks again to everyone at Indigo.

16 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Steve

Thank you for taking the time to let us know your delivery went well. I am so pleased to hear you are happy with your new Sofa and Armchair.

I will make sure your comments are passed on to Sean, David, John and Sara.

We hope to see you again soon.

Rated 5 out of 5 stars

We have been having indigo furniture…

We have been having indigo furniture since 2011, it’s excellent quality, that looks just as good since the day we bought it.
We recently bought a sofa and the lady in the Matlock store was extremely helpful, the delivery was very quick and the guys were very professional and gave us advice on caring for the sofa.
I would definitely recommend indigo furniture for quality, service and good value.

12 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Sharon,

Thank you for taking the time to let us know your recent delivery went well. I will make sure your comments are passed on to our Matlock sales team and our drivers.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Sean and Kainn delivered our wardrobe…

Sean and Kainn delivered our wardrobe in sidcup. They contacted us in the morning regarding delivery time. They were spot on time. Really pleasant. Efficient. Really pleased with the whole process. Thank you

8 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Kairen Holland-Rocker,

Thank you for your lovely review, I am so pleased to hear how happy you were with your recent delivery, I will make sure your comments are passed on to the delivery team.

We hope to see you again soon.

Rated 5 out of 5 stars

Brilliant company and fantastic…

Brilliant company and fantastic furniture. Dealt with Sarah at Harrogate showroom, very courteous and helpful. Delivery team also excellent. efficient, careful - everything installed in the room required. Can't recommend highly enough.

6 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Paul

Thank you for your review, I am so pleased to hear how happy you are with your new furniture and over all Indigo experience. I will make sure your comments are passed on to Sara at our Harrogate showroom.

We hope to see you again soon.

Rated 5 out of 5 stars

Got my Sofa armchair delivered 2 weeks…

Got my Sofa armchair delivered 2 weeks ago and very impressed with the quality

6 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Natalie,

Thank you for letting us know how happy you are with your new sofa and armchair.

We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Returning Customer

Ordered some bedroom furniture a few years ago and it still looks great. We've just ordered some more and were really impressed with the service. John S at Harrogate was particularly helpful Thank you.

3 August 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Ben,

Thank you for letting us know you are still happy with your bedroom furniture.

We hope to hear from you again soon.

Rated 5 out of 5 stars

Had our leather sofa delivered today by…

Had our leather sofa delivered today by David & Phil who were very prompt & helpful with putting the sofa together & also gave good aftercare advice. The sofa is great & very comfy!! Knew would be good quality as after shopping around felt that Indigo were the best.
Very happy with purchase.

31 July 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Miss K Crowley,

Thank you for taking the time to let us know how well your delivery went - we are so pleased to hear you love your new sofa!

I will make sure your comments are passed on to Phil and David.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

So pleased we stumbled upon Indigo!

We came across Indigo by chance when escaping from a sudden shower in Harrogate and are so pleased we did! We recently got a new bed and bedside tables, which have totally transformed our bedroom, and couldn't resist one of the gorgeous leather cubes for our lounge! It's all fantastic quality, looks amazing and the service was great. We can't wait to redo another room so we get chance to browse the Indigo collection again!

26 July 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Helen

Thank you for taking the time to let us know how your recent delivery went. I will make sure your comments are passed on to Tracy and her team at Harrogate.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Fantastic quality bunk beds

Fantastic quality bunk beds, Super sturdy and they look lovely! I am confident that they will stand up to the test of time with two boisterous boys! Great service from ordering to delivery. Highly recommended!

25 July 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Charlie

Thank you for taking the time to let us know your boys are happy with their new beds! I am so pleased to hear how happy you were with your Indigo experience.

We hope to see you all again soon.

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