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I Need A Mobile™ Reviews 

4,045
•
TrustScore 3 out of 5

3.2

Mobile Phone Shop
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Rated 1 out of 5 stars

Original offer dropped by 25%. Reason quoted was battery capacity but there was no battery capacity guide on their website. Promised payment same day, which did not happen. After chasing was promi... See more

Rated 4 out of 5 stars

Overall I’m relatively pleased with my payment despite a little lower than originally anticipated probably due to market changes. I had to communicate by email with a reply about 24 hours after being... See more

Rated 5 out of 5 stars

Outstanding. On Amazon, I was only looking for a device in relatively good condition as it was going to go into a case anyway so it did not matter if it had a few bumps and dings, what was important w... See more

Rated 1 out of 5 stars

Phone valued at £54 - posted as required. Finally received email confirming agreed amount for payment in 24 hours. Payment actually took another 4 days and they do not answer phone calls or emails... See more

Company details

  1. Mobile Phone Shop

Written by the company

I Need A Mobile™ is a UK based, global distributor of second-hand and refurbished mobile phones. We have been supplying thousands of customers with in-house quality tested devices for over 8 years. As well as our popular online retail store, we serve retail shops, virtual retailers, wholesalers and exporters all over Europe, handling millions of pounds worth of stock every year.

Contact info

3.2

Average

TrustScore 3 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(4,045)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service with a good well…

Excellent service with a good well priced product.... very happy with my purchase and the delivery time exceeded expectations.
Highly recommend this for anyone looking for a a cheap and cheerful phone.

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Very good service.

Easy to use website, product delivered the next day and as described (in probably a little better condition than described). Would recommend.

12 April 2021
Unprompted review
Rated 2 out of 5 stars

Disappointed

Very fast delivery l, half the price of other stores. I have changed changed my original review from 5 star to 2 because of the issues I've had since turning my phone on. I ordered an unlocked phone and they've sent me a locked phone I have had to pay over £50 to get this unlocked and is still not unlocked I should of stuck to music magpie at least they get it right.

9 April 2021
Rated 4 out of 5 stars

Great place for second hand devices.

I have not heard about this company before and I was a little suspicious at first, but it is not a scam. I got an iPhone 11 pro in pristine condition from them. There were just some minor scratches and the screen has a yellow tint which may be a result of heavy use of the oled. Honestly I would not give it a pristine rating, but good. The device was delivered without any cable, charger or special box, so the delivery experience is not amazing.
Overall I can recommend them if you want to buy a second hand device, but do have in mind that the chosen device condition may not necessarily be as described.

1 April 2021
Unprompted review

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