Original offer dropped by 25%. Reason quoted was battery capacity but there was no battery capacity guide on their website. Promised payment same day, which did not happen. After chasing was promi... See more
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See what reviewers are saying
Overall I’m relatively pleased with my payment despite a little lower than originally anticipated probably due to market changes. I had to communicate by email with a reply about 24 hours after being... See more
Outstanding. On Amazon, I was only looking for a device in relatively good condition as it was going to go into a case anyway so it did not matter if it had a few bumps and dings, what was important w... See more
Phone valued at £54 - posted as required. Finally received email confirming agreed amount for payment in 24 hours. Payment actually took another 4 days and they do not answer phone calls or emails... See more
Company details
Written by the company
I Need A Mobile™ is a UK based, global distributor of second-hand and refurbished mobile phones. We have been supplying thousands of customers with in-house quality tested devices for over 8 years. As well as our popular online retail store, we serve retail shops, virtual retailers, wholesalers and exporters all over Europe, handling millions of pounds worth of stock every year.
Contact info
Regal House, Miall Street, OL11 1HY, Rochdale, United Kingdom
- (+44) 330 058 3199
- orders@ineedamobile.com
- www.ineedamobile.com
3.2
Average
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service and great…
Excellent customer service and great service 👍
13 June 2021
Unprompted review
Good purchase
Very pleased with the phone which works fine and is in very good condition.
13 June 2021
Unprompted review
You get what you pay for, nothing less
Ordered the phone on Monday received it Tuesday. Just the phone mind, exactly as stated. No box, no man draw crap, just the handset, exactly as described and ready to rock.
12 June 2021
Unprompted review
iPhone 8s plus went in website agreed…
iPhone 8s plus went in website agreed to sell it printed posting label sent phone off no issues. Phone was looked at slight damage revised price given replied back to them with a different price they agreed sold phone money in account I would happily sell another phone to this company spot on
12 June 2021
Unprompted review
Very happy!
Very happy with our purchase. Great price, quick delivery and the phone was in super condition. Would use this company again and would recommend to others.
12 June 2021
Unprompted review
All round great
Great service, good price, mobile exactly as described and fast postage. Would definitely recommend and use again.
12 June 2021
Unprompted review
The amount offered was 50% of web
12 June 2021
Unprompted review
They are happy to help.
We’re unable to supply the iPad i wanted but gave me an upgrade at no extra cost. I am highly satisfied and would definitely recommend and I will certainly use them again.
12 June 2021
Unprompted review
Easy to use throughout
Easy to use throughout. Printed off own label, sent it next day and received a message the same day to say phone had been received and that checks were being done. Received another message next day to say payment was in my bank. I would use this company again.
12 June 2021
Unprompted review
Very happy with the apple i-phone7
Very happy with the apple i-phone7. It arrived on time and in very good condition.what more could you ask for.would recommend I need a phone to friends
12 June 2021
Unprompted review
The phone is working perfectly
11 June 2021
Unprompted review
I ordered a phone I was interested in…
I ordered a phone I was interested in it was exceptional service and the quality of the phone itself outdone the expectation of which I expected a very good price and great service.
11 June 2021
Unprompted review
.excellenr
Excellent service. Queries always answered promptly. 2nd phone I've bought. Will use again
11 June 2021
Unprompted review
All I needed was a phone
All I needed was a phone, it does exactly what it says on the tin.
11 June 2021
Unprompted review
The second hand Samsung works perfectly…
The second hand Samsung works perfectly and arrived very quickly. An excellent set up to get a good as new phone for much less than market price - Thanks you!
John Hawley
11 June 2021
Unprompted review
Great company very professional and…
Great company very professional and quick service
11 June 2021
Unprompted review
Decent refurb but doesn't charge with…
Decent refurb but doesn't charge with unless it's place on a charging pad. No issues with the working of the phone in general.
11 June 2021
Unprompted review
I needed a mobile replacement quickly…
I needed a mobile replacement quickly and was very happy with I Need A Mobile, I chose, ordered and in a couple of days it had been delivered. A nice reconditioned mobile which was like new.
11 June 2021
Unprompted review
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