Inkntoneruk.co.uk Reviews 

5,786
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items like printheads and cartridges work perfectly and match descriptions. Many people appreciate the quick and efficient delivery service, with orders often arriving promptly and well-packaged. Reviewers also highlight the excellent customer service and competitive pricing, making it easy to find what they need at a good value. However, some customers also noted issues with delivery times, experiencing delays or a lack of tracking updates for their orders. A few other people also felt that they received incorrect products or faced challenges with product compatibility and stock availability.

What people talk about most

Product

Clients share positive opinions on product quality and availability, often praising the ease of finding the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt and speedy deliveries,... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering and prompt... See more

Service

People report positive experiences with service, often highlighting prompt and efficient delivery, with some... See more

Price

Reviewers mention positive feedback about price, often highlighting very good and competitive pricing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really only wanted black ink and colour ink, but somehow got postcard sized photo paper also which is going to be wasted on me. Maybe your website needs to be a bit simoler about what you are buying... See more

Company replied

Rated 4 out of 5 stars

I have today received my Maintenance tank and my printer is now up and working, so thank you for that. My order was placed 8th April with a possible 3 - 4 days delivery. It wasn't urgent, however d... See more

Company replied

Rated 5 out of 5 stars

Ordered a new maintenance cartridge for my printer on a Saturday evening, it arrived by DPD next day delivery on Tuesday morning. The cartridge is a genuine Canon part and while the price at first loo... See more

Company replied

Rated 5 out of 5 stars

I'd never used this company before , but ordered an ink cartridge at a pretty good price with free delivery and it arrived the following day ! Perfect ! I shall definitely order with them again

Company replied


Company details

  1. #15 of 18 best companies in Toner cartridge supplier
  2. #14 of 17 best companies in Office Supplies Store
  3. #13 of 17 best companies in Printer store
  4. #4 of 5 best companies in Printer Ink Refill Shop
  5. #9 of 12 best companies in Printing Equipment and Supplies
  6. #4 of 5 best companies in Printing Equipment Supplier

Information provided by various external sources

Low cost genuine original printer supplies, budget value and premium compatible ink and toner cartridges from your one-stop cartridge supplies shop - Ink n Toner UK. We keep things simple when it comes to printer cartridges offering various types in order to save you money. Use our straightforward website with different type of "cartridge options" to receive affordable inkjet cartridges, laser toner cartridges, franking cartridges and solid ink for any printer anywhere in the UK or Europe. We also offer label tapes, photo paper, memory and storage products, 3D filaments and 3D printers.

100% Satisfaction Guarantee

We want you to be completely satisfied with your purchase, whatever it takes

We want you to be completely satisfied with your purchase, whatever it takes
Customer satisfaction is our top priority and we hope that you will be delighted with your purchase, service and your printing. If for any reason you are not completely satisfied with your purchase, allow our first class customer service to handle any issues that you might face. Simply speak to an advisor through our superb online chat at inkntoneruk.co.uk. We will certainly do our best to find the right solution.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(5,786)

359 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worked perfectly

I was worried that the cartridge wouldn’t work in my old Epson printer but I had no issues whatsoever. Plus I knew that there was technical support available at the end of the phone. I’m very happy to have discovered this company. I’m saving money and I can continue to use my old printer. It’s all good.

22 July 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Good service

Good service. No problems

17 July 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Fit easily on my HP printer and did its…

Fit easily on my HP printer and did its job

10 July 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

I never ordered this ink

I never ordered this ink. It's a c!ever trick to get you to sign up unknowingly for something you don't want.

14 July 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Your purchase from us was NOT for ink cartridges.
It was however for the purchase of an HP printer, which you bought from us on 14th July.
Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Good quality print rolls supplies at a…

Good quality print rolls supplies at a competitive price for my Brother QL-820NWB. Free delivery, print rolls tested and worked perfectly very happy and have re-ordered further supplies from Inkntoner uk.

11 July 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Quick delivery ; good value!

Quick delivery. Cartridges installed and working well.

22 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

For a few pence more you can buy from somewhere else

Order not only late arriving according to the scheduled terms on the website, but one week later not even picked!

12 July 2026
Unprompted review
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. We cannot comment on your review as we cannot identify who you are and what order this is.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5762 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
If you wish to take this complaint further please send an email to sales@inkntoneruk.co.uk and we will endeavour to resolve the issue. Thank you again for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Very happy with this service

This is the second time I've used Inktoner UK, and both times have received quick and efficient service.
I'm a bit of a technophobe and know nothing about printers, but the website made it easy to find what I needed and the instructions received with the product were very helpful.

2 July 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Easy to order

Easy to order, and prompt delivery as usual. Value for money compared to some other providers.

4 July 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Your order shows as being delivered. If you still think that delivery has not taken place please contact us.

Look here - https://www.royalmail.com/track-your-item#/tracking-results/32027148300075F6EBABD

Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

did not supply what I ordered and have…

did not supply what I ordered and have to wait for refund the money should not have been taken if the item was not in stock

1 July 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Your order has been cancelled and fully refunded/voided. If you still think that's not the case please get in touch.
Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Good price

Good price; quick service! Excellent.

30 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

All OK now

It took a while for delivery, but the delay seems to be down to Royal Mail. When the package arrived everything was secure and in perfect condition (no spillages).
I will order from this company again

30 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Your order shows as being delivered. If you still think that delivery has not taken place please contact us.

Look here - https://www.royalmail.com/track-your-item#/tracking-results/32027148300075C05A0E4

Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Used company for many years. Excellent value for money.

I have been purchasing ink cartridges from ink toner UK for many years. I have never had any problems. They are very good quality. They last a long time. Sometimes my printer even picks up the ink level indicator even though they are not genuine cartridges. I have no complaints. it works fine with them. They are very good value for money.

23 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

great service.

22 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

the 304xl 2-pack are in the printer and…

the 304xl 2-pack are in the printer and working

19 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

As good as usual

My regular order is recorded on their site and so re-orering is easy. The ink is first class and delivery pretty good.

21 June 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

Bought a waste cartridge for a canon…

Bought a waste cartridge for a canon 4050 advertised as in stock at start of June, received email immediately after purchase to say out of stock and will be dispatched 5-7 working days. Emailed after that had elapsed and they said 23rd June. Waited till 2nd July and still no word. Refunded requested and says it will be 5-7 days for the refund. A month of waiting and miss communication. Would avoid.

3 June 2026
Unprompted review
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
The product you ordered is an unusual and rare item which is not produced in large quantities and produced by very few manufacturers. As such there was a delay in supply being available. Please accept our apologies for the inconvenience caused.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise. Your refund has been processed and will show at your end imminently.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5751 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Great service an good value

Great service an good value. Very efficient and easy

21 June 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

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