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Amazing.
I've been buying from Inksticks for more than 20 years. I'm not a big customer one or two orders every couple of years, and the service has always been excellent, but this week was particularly special. James at the company looked at my order and mailed to say that it was uncharacteristically large. He phoned and we determined that I'd ordered much more expensive versions of what I needed, so he issued a refund and corrected the order.
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