Innovus Reviews 

Having been through a number of Framework tenders it was good to have an assigned contact from the start of the process. Jessica Hodge was on hand at all times to walk us through the experience and place guidance as needed.
While the process was longer than the expected time frame it was good to have a positive conclusion and to remain with the same contact throughout the whole process.

Absolute pleasure working with the Marketing team especially Zanaba Poland who is always on the ball!

We do a lot of work with zanaba she is very efficient and does not leave a single stone unturned she is a credit to Innovus

He’s very professional, responsive, and genuinely committed to getting things right. Communication is always clear, and he goes out of his way to make the process smooth. Highly recommended.

Very well explained in the tutorial

Jessica Hodge, has been extremely helpful and supportive throughout the tender process. She has communicated clearly, responded promptly, and made the whole process much easier to navigate from start to finish.

Her professionalism, attention to detail, and friendly approach have been greatly appreciated. Jessica has been a pleasure to deal with, and the support she has been invaluable over the past few months.

Erhan, carried out the fire door inspection. He stopped on my way out as he was carrying out inspections for communal doors. He made some time to get the inspection done as quickly as possible so I didn’t miss my train. He discovered my lock needs to be fixed. He fully explained to me each part of the inspection and what he was looking for.

Great customer service and knowledge

Very friendly and polite, acted on my request immediately and sent a confirmation email right away, thank you Lily.

Worked with Luke Allen on several occasions. Good communication between all parties, well versed in his role. Good addition to Innovus

AGSM have been working with Luke Allen for some time now, and he has consistently been professional, knowledgeable, and extremely helpful. He's always willing to jump on a Teams call to discuss any issues and goes above and beyond to support us with any queries or concerns.

His commitment to providing excellent customer service, clear communication, and prompt support has made working with him a very positive experience. I genuinely appreciate his willingness to help and his proactive approach to resolving any challenges that arise.

Luke and Mat are brilliant, full supportive and very informative when it comes to works being delivered. You have an excellent advert for the business in the team you have!

They listened and dropped the late payment charges. This was human and very much not the "computer says no" response I was expecting.

Erhan was kind and knowledgeable regarding the importance of fire safety. Walked me through each stage and taught me along the way.

I sent an email via your website over the weekend and by 11.15 Monday Louise provided a reply which resolved my question.
Very efficient, thank you Louise.

Erhan went way beyond his job description and helped out with the emergency fire door on the 6th floor. Carried out my door (fire) inspection in a courteous manner and was very polite.

Lily was great on the phone - very helpful and knowledgeable when it came to answering several complex questions.

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Lily Tingle was very good in understanding my position and quickly resolved it. I would definitely give her a 5 star rating

Lily gave quick response times and provided the required information

I have been dealing with Mat Price on supplier categories. Mat has acted promptly and professionally to our queries and updated our supplier categories accordingly. Thank you for your help and assistance with this matter.