We have used Insight Law at least 6 times recently whist selling our buy to let flats. I can honestly say Nicole, who has acted for every sale, has been brilliant. Superbly organised, efficient, on th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m almost lost for words, to describe the outstanding, steady, professional and understanding work carried out by Debora on our behalf. I have never known anything like it. The house we were buying f... See more
Company replied
Debora was recommended to us by a good friend and was extremely easy to deal with and most reassuring when things became stressful when we were close to exchange and completion. It was useful to n... See more
We have been fortunate to have Alicia in the Cardiff office as our conveyancing specialist for all our purchases and sales in the past years. Many of our transactions have needed persistence and Knowl... See more
Company details
- Property lawyer
- also in
- Conveyancer
Written by the company
Experienced lawyers who are specialists in property law. Nationwide coverage for commercial and residential transactions. Experienced, efficient, friendly team.
Contact info
Second Floor, Unit G Copse Walk, Cardiff Gate Business Park, , CF23 8RB, Cardiff, United Kingdom
- www.insight-law.co.uk
4.7
Excellent
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Grace Wollard was absolutely fantastic…
Grace Wollard was absolutely fantastic in sorting out the legal side of my house.
She was fast, dynamic and very efficient.
Grace is communication skills were excellent
Responding to every email and call promptly.
Each step of the way I was advise by her. And even on exchange she met the deadline i requested.
She is a joy to speak to, Insight Law are lucky to have such a knowledgeable experience person like grace among there staff.
I will definitely use Insight Law and recommend family and friends ! 100% use Grace again. And I’m already looking at a next Proprty. Thank you to insight Law.
Mohammed Razaq...
27 January 2020
Unprompted review
Reply from INSIGHT LAW
Many thanks for your kind words, Mohammed! We look forward to working with you again in the future.
Indifference an Art Form.
Best review I can make is..... they did the job!
They trade as an 'expert' house sales conveyancing agent but I found them to be uninspiring, unexceptional and run-of-the mill, certainly displaying nothing to recommend them.
Communication were dire, eMails and 'phone calls going unanswered and their urgency was - nil. It backfired badly on me when during our business I tried to complain to one of the Senor Managers, I thought she would be sympathetic, empathetic and apologetic. Not so, she treated me as a cretin and told me that I didn't know what I was talking about. "Sorry Madam, but I do know when a Business that I am paying for is failing in its job, for heavens sake I am not being updated and your staff are ignoring me". I was accused of 'being rude', if I was, I think I was justified. I think it more to be the case of Insight Law did not appreciate their shortcomings being identified and mentioned.
To finally wrap it up...... They 'forgot' to send me any invoice and documentation whatsoever. I thought (once I had reminded them) that a letter of explanation and/or apology might be nice,
This was Insight Law... not a chance.
13 September 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.