Insite Energy Reviews 

Very helpful and kind

Darren has been extremely helpful and provided plenty of useful tips about water conservation and consumption in our household. Highly recommend his services.

Darren (the engineer running the HIU inspection) was great. Quick, efficient, polite and accommodating. Excellent service.

The engineer did most of the work well. Some work he needs approval from the higher authority

Luke was very good and completed the job. Happy with the service.

Thanks for your great job Luke, well done

Luke did our guro meter and changed it very well. Thank you very much.. Job well done .

Very friendly professional, Darren attended timely and efficiently.

Lirim Seci came to do a retrofit and it was all done to a great standard and a very nice professional.

Our heating monitor needed to be replaced and their engineer, Luke was very professional and helpful. He even diagnosed and reported a separate issue we were having with our heating. Great service!

Glen (Insite) has bee. Great. He thoroughly went through the system and explained the issues we are having with the water temperature. He is great at his job.

Glen was very professional, had good communication skills, and you could tell he knew what he was doing.

Lirim Seci was fast, professional and friendly, happy to recommend!

I find Insite an awful company to engage with over the years with engineers that don't give reason for recommendations that make sense (in past felt like they may be wanting to charge for unnecessary work and insite as a compnay not responding to queries or providing details for payment of work.

This review only relates to a visit today with engineer Glen Goodman, who attended my flat after no sustained hot water. Glen was a knowledgeable engineer who explained why lack of hot water is what it is but though he tried, was unable to provide details of costs as his team didn't answer. He was also clear and took time to explain likely next steps. Glen gets 5stars for hours assessment but Insite's existing poor communication even with their own team show their poor working practice. Today's visit was a 4star rating as a result, would have been 1 or 2 if it wasnt for Glen.

After my last visit I have been having issues with my hot water supply. Lirim Seci was very helpful and fixed it with ease so 5 stars for him.
However, insite energy did not contact me about the time for the visit so it’s pure luck I was home when Lirim came.

Great service from Glen. Super friendly, helpful and gave some great tips as well

Great service from Lirim Seci. Our building management messed up the scheduling for the installation of a new meter. Lirim happened on my door when I was working from home and said it would take 2 hours to resolve the issue. He did it in 1 and a half hours, gave me plenty of notice about a quick power outage and noise, cracked a few jokes and left with everything clean and tidy.