We originally saw a deal posted on Facebook so got in contact with inspired luxury escapes and went from there. Natasha was our agent and she sent us so many amazing deals and helped us book our dream... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used inspired luxury escapes for many holiday and have always been impressed. I’ve used them again for a Christmas market and again Olivia has been outstanding. She managed to get me a lower... See more
Company replied
Used this company again to book our holiday. We are not the easiest to find a holiday for and have a lot of very specific requirements. Olivia was amazing and no matter how many times I messaged bac... See more
Company replied
Professional, personable, patient. Iantha went above and beyond to help us find the holiday we had in mind and was beyond patient when there was an issue on our side with authorising payment. She tune... See more
Company replied
Company details
About Inspired Luxury Escapes
Written by the company
Inspired Luxury Escapes is a leading UK-based provider of luxury holidays. We partner with the finest hotels in the most sought-after destinations worldwide, ensuring unforgettable holidays for our customers.
We offer a bespoke, unhurried service, designed to give you the best holiday possible with all the added extras you need to make your time away extra-special. Whether you are looking for a once-in-a-lifetime holiday or a honeymoon like no other, your luxury escape is in good hands.
“From the moment I called, my experience with this company was exceptional!” (Julie, Jan 2023)
"Couldn't ask for better customer service. Now looking forward to the holiday of a life time." (Ian, Sep 2022)
“What a great booking experience I have had. Professional, friendly and thorough with absolutely no feeling of being rushed or pressured.” (Samantha, Feb 2022)
We appreciate your continuing support and excellent Trustpilot reviews. These reviews are important to us, and help us improve in the rare instances when we fall below our high standards. Inspired Luxury Escapes is fully ATOL & ABTA protected for peace of mind and financial security.
Contact info
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, United Kingdom
- 020 3368 3117
- customersupport@inspiredluxuryescapes.com
- www.inspiredluxuryescapes.com
4.8
Excellent
907 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have used this company for years
Have used this company for years, extremely happy with service. Have dealt with Kayleigh for many years now and she's like a family friend!
3 July 2025
Reply from Inspired Luxury Escapes
Wow, what a fantastic 5* review for Kayleigh, she is absolutely over the moon with your wonderfully kind words. We think she is incredible too. We hope you have a magical holiday, best wishes, and many thanks – Team Inspired Luxury Escapes
Crete ultra all inclusive
Saw a holiday on Facebook and made an enquiry about availability. Quick response via messenger from Kayleigh giving a price for my holiday. Called Kayleigh two days later and after a lengthy discussion ended up booking different dates for the same hotel. She was very patient, knowledgeable and extremely helpful. I wouldn’t hesitate booking with her again. Price was also extremely competitive
5 July 2025
Unprompted review
Reply from Inspired Luxury Escapes
Susan, we can’t thank you enough for taking the time to leave your 5* review and glowing comments for Kayleigh. We will make sure she sees this for sure. Thank you for coming back to us, we really appreciate you. We hope you have a fantastic holiday – Team Inspired luxury escapes
A girls holiday booked for our 50th…
A girls holiday booked for our 50th next year Tierney was amazing and found our perfect place for a chill and party nights (if we want lol) thanks so much would highly recommend 💕
3 July 2025
Unprompted review
Reply from Inspired Luxury Escapes
Thank you so much for your kind words and 5* review, we really appreciate you choosing to book with us. Happy holiday countdown is activated - Team Inspired luxury escapes
Thanks Wendy for all your help.you took…
Thanks Wendy for all your help.you took all the pressure off us trying to find us the perfect holiday. A lot of searching by you. We appreciate the time you took. Once again thanks. David and Kathryn
29 June 2025
Unprompted review
Reply from Inspired Luxury Escapes
Wonderful to hear this David. Wendy will be delighted with your kind words and personal recommendation. Thank you for choosing Inspired Luxury Escapes.
Lovely company the holidays are so nice…
Lovely company the holidays are so nice to look through, lots of information, all 4 and 5 star hotels what is such a treat for us as a family of four , easy to book and easy to talk through with the advisor on the phone highly recommended
20 June 2025
Reply from Inspired Luxury Escapes
Thank you so much for using, choosing and booking with Inspired Luxury Escapes. Enjoy your holiday countdown and please let us know if you need anything further. Thanks from all the team.
Reply from Inspired Luxury Escapes
Thank you so much for your kind words and 5* review, we really appreciate you choosing to book with us. Happy holiday countdown activated - Team Inspired Luxury Escapes
Laura is an excellent agent.
Laura is an excellent agent who makes every effort to find the best deal for you. She is very efficient and has outstanding interpersonal skills. I would use her to find my holiday every time. I have recommended her to several friends.
11 June 2025
Reply from Inspired Luxury Escapes
Thank you so much for your kind words and 5* review for Laura, we really appreciate you choosing to book with us and we are thrilled you have recommended Laura and ourselves to your friends, This makes our hearts happy! We hope to see you again very soon – Team Inspired Luxury Escapes
Very easy booking.
The customer service was lovely.
Made an inquiry and within 10 min the whole thing was booked and paid for. Tina was very nice to speak with and was very informative.
I have used the company a few times and have always been happy with the service.
All the hard work done for you!
18 June 2025
Unprompted review
Reply from Inspired Luxury Escapes
Great to hear Nikki and thanks for taking the time to share this. We are so grateful for your continued loyalty and super pleased to have been able to assist again. You know where we are if you need anything else. Many thanks again from all the team.
Thank you for making our wishes come true
Wow, efficient from start to finish. Brooke was very knowledgeable and persevered to get me what I wanted, which wasn’t an easy wish list I can tell you when your trying to organise a hen party for 14.
14 June 2025
Reply from Inspired Luxury Escapes
Thanks so much Alison and happy holiday to you! You have made Brooke's day however she has also passed her thanks onto you for your patience throughout. Happy hen countdown and huge thanks from Brooke and all the Inspired Luxury Escapes Team.
Great offers and value for money on all…
Great offers and value for money on all the holidays we have been on. Good communication and helpful staff when booking.
17 June 2025
Reply from Inspired Luxury Escapes
Welcome back Cynthia and thanks so much, the pleasure is all ours and glad you holiday sorted once more. You know where we are if you need us. Much thanks from all the Inspired Luxury team.
Annie
Our advisor Annie, was patient, efficient and willing to advise as well as look up locations for us. Highly professional, we purchased over the phone and paid in full - that's how good Annie is!
16 June 2025
Reply from Inspired Luxury Escapes
Mr Smith, we agree that Annie is absolute superstar! Thank you taking the time to leave your kind words for her, it will make her day! Happy holidays - Team Inspired Luxury Escapes.
A very helpful and professional service
I asked for information about the holiday online and received a message almost immediately following by a phone call. Tina was extremely helpful and assisted in finding the best holiday for us. A very professional service thank you.
14 June 2025
Reply from Inspired Luxury Escapes
Amazing feedback Allen, we work so hard to provide the best service at all times and we agree that Tina is amazing! Please remember that we are here to help if you have any queries and we all hope you have a wonderful holiday - Team Inspired Luxury Escapes.
Very helpful
11 June 2025
Reply from Inspired Luxury Escapes
Great to hear James, thanks so much for booking with us - Team Inspired luxury escapes
Great communication!
From the moment I made my enquiry for my chosen holiday, the team promptly put together a perfect package for me. Their communication was always clear, thorough and friendly! Tierney mostly dealt with my queries and she was amazing! We haven't been on our holiday yet so can't comment on that, but I'm certain we'll be amazed by their organisation due to the efforts Tierney went to ensuring we had a smooth and perfect booking!
10 June 2025
Reply from Inspired Luxury Escapes
Wow, what a fantastic 5* review for Tierney, she is absolutely over the moon with your wonderfully kind words. We hope you have an amazing holiday, best wishes, and many thanks – Team Inspired Luxury Escapes
Fantastic service from start to finish
Kayleigh was exceptional! Literally the best travel agent I have ever used. Explored lots of different options but at the heart of it knew what I was looking for and what my tastes were based on only a few snippets of information. Delighted with the entire service end to end!
13 June 2025
Unprompted review
Reply from Inspired Luxury Escapes
Toni, we can’t thank you enough for taking the time to leave your 5* review and glowing comments for Kayleigh. We will make sure she sees this for sure. Thank you for coming back to us, we really appreciate you. We hope you have a fantastic holiday – Team Inspired luxury escapes
Their advert said daily mini bar…
Their advert said daily mini bar refilled only filled every second day . Premier drinks only local served .
Poor customer service.
3 April 2025
Reply from Inspired Luxury Escapes
Hi Paul. Thank you for allowing us the opportunity to address your concerns regarding your recent holiday. We can confirm that we have responded to every email received from the lead passenger and addressed all points raised. We would also like to confirm that the hotel have provided evidence that the mini bar was filled every day, and received no complaint from you to advise that your room had been missed. We also are unable to locate any contact from resort to alert us to your unhappiness. Had we known, we absolutely would have stepped in and ensured that it was refilled every day. However, as we were only made aware after you returned home, we literally are unable to rectify the situation. We have also confirmed the difference between Premium and Branded drinks, in line with the hotel's All Inclusive policy. We must confirm that no conversation was had either on chat or by telephone with our agent to clarify what drinks were included. We regret that aspects of the hotel fell below your expectations, however as our complaints process was not followed and we were totally unaware of any issues until you returned home, our ability to assist has been severely hindered. We trust the above and our email help clarify our position.
Very helpful & friendly
Brooke was very helpful and made the booking process really easy. She understood my requests and found a holiday that was perfectly matched. The only reason I’ve not marked a 5 Star is because there was no saving compared to booking online.
10 June 2025
Reply from Inspired Luxury Escapes
Thank you for your review Kirsty, we really appreciate your time and feedback. We strive to offer the best prices at all times, not only to telephone bookers, therefore the price was unable to be discounted further. However, we hope you have a wonderful holiday - Team Inspired Luxury Escapes.
Excellent Service
Brooke was professional and friendly. She quickly confirmed the holiday we were looking for. Ensuring it fully met our requirements and at a competitive price.
We would happily recommend Inspired Luxury Escapes.
10 June 2025
Reply from Inspired Luxury Escapes
Fabulous to hear this Ian, we agree that Brooke is a star! Happy holiday countdown - Team Inspired Luxury Escapes.
Laura is amazing
Laura is amazing, I literally question everything, want prices on numerous hotels I’ve seen on instagram and she will provide, I won’t book anywhere else now! Literally get all the options I need and good advice on hotels too! They know what they’re booking!
9 June 2025
Reply from Inspired Luxury Escapes
Katie, we agree that Laura is fabulous, always going above and beyond for her clients and we are so appreciative of your loyalty and kind words. Have a wonderful holiday - Team Inspired Luxury Escapes.
Reply from Inspired Luxury Escapes
Wonderful to hear this Viviane and Laura will be delighted with your kind words. Thank you for choosing Inspired Luxury Escapes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.