Insure2drive Reviews 

695
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive pricing and straightforward online process, making it very easy for anyone to find a cheap quote and set up a new policy quickly. Many people also highlight the exceptionally helpful support team and efficient service that ensures a smooth start from the very beginning. Some reviewers were not happy with the customer service, mentioning unhelpful responses, poor communication, and unexpected policy limits during claims. Furthermore, consumers noted recurring technical issues with the website and excessive document requests required to maintain their ongoing coverage over time.

What people talk about most

Price

Customers consistently note positive experiences with price, highlighting that the quotes are very... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast, efficient, and reliable... See more

User experience

Clients share positive opinions on user experience, highlighting how simple the website is to navigate, fill... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many consumers praising the fast, helpful... See more

Website

Consumers find website to be ambiguous, while some people praised the first-class interface, competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

With me not being a computer wizard i found the experience fairly straightforward. The quote was competitive :actually the cheapest! This is my first time with the company and I feel it wont be my ias... See more

Rated 4 out of 5 stars

Generally a good experience in switching but an unfortunate issue when there was a glitch with my no claims proof - a poorly worded email. All sorted now. So far a good insurer.

Rated 5 out of 5 stars

After receiving a very competitive car insurance quote, I had difficulty getting the policy purchased as my new car was not registered to me until I collect in in 2 weeks. I called insure2drive custom... See more

Rated 5 out of 5 stars

This was my first year with Insure2Drive for motor insurance. I wasn’t sure at first if they were a reliable company, but when my son had an accident, they acted quickly and handled our claim efficien... See more


Company details


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4.2

Great

TrustScore 4 out of 5

695 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(695)

104 reviews in the last 12 months

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Rated 2 out of 5 stars

Been with this insurance company for…

Been with this insurance company for 2/3 years or so
Never has there website worked
Payment never goes through
Im getting so tired of it

19 October 2026
Unprompted review
Insure2drive logo

Reply from Insure2drive

Hello, we are sorry to see this review. If you require further assistance regarding anything, please email us at insure2drivefeedback@sabre.co.uk, ensuring to include your Policy/Claim Reference and a full explanation of your issue(s). Kind Regards.

Rated 2 out of 5 stars

Customer service is not that good

Customer service is not willing to listen. Just wanted me to do everything on online. Price is cheap but not the service. You can’t even clarify much. Although they are part of Sabre, they will ask for your no claim documents again.

24 September 2026
Unprompted review
Insure2drive logo

Reply from Insure2drive

Hello, we are sorry to see this review. If you require further assistance regarding anything, please email us at insure2drivefeedback@sabre.co.uk, ensuring to include your Policy/Claim Reference and a full explanation of your issue(s). Kind Regards.

Rated 5 out of 5 stars

Insure2drive have been brilliant in handling my claim

Insure2drive have been brilliant in dealing with a claim for me. SX/1022816.
November last year a sweet old lady managed to crash into my parked car outside my house. She came knocking and obviously admitted liability and we exchanged details. Whilst I was looking through my email trying to remember whom I was insured with her insurance called and said they would handle everything. (Not sure if I should name them but I will hastingsdirect).
They came and took my car and arranged a courtesy car so all was good to start. In the interim I found my insurer and let them know about it and that her company said they would sort it all.
Then her insurance company called and said they wouldn't fix the car and offered a cash settlement of a fraction of what the car was worth and would not budge on it.
I instructed insure2drive to handle it. Byt this time the other company had moved my car to Southampton (115 miles away) it had been left with its windows open in the wet and when retrieved back to a nearby garage was all mouldy on the seats.
They fixed the car and paid out the costs, having to go legal to get the other insurer to pay. Tey have finally given in to the indisputable and paid out, so I now get my excess too.
Insure2drive were brilliant throughout.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

After receiving a very competitive car…

After receiving a very competitive car insurance quote, I had difficulty getting the policy purchased as my new car was not registered to me until I collect in in 2 weeks. I called insure2drive customer services and got a fast and efficient service where I was able to proceed with buying my insurance. To top that off, I got a refreshed quote which was £30 cheaper from my online quote. Great service and support today. Thanks insure2drive. I will highly recommend you to anyone looking for car insurance. 👍👍

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Very helpful staff, Sam was very understanding of my situation and sorted out my queries proficiently, A bonus was how quickly the phone was answered on all 3 calls when I needed to talk to someone, the price I finally received was very competitive and most acceptable

11 September 2026
Unprompted review
Rated 4 out of 5 stars

Generally a good experience in…

Generally a good experience in switching but an unfortunate issue when there was a glitch with my no claims proof - a poorly worded email. All sorted now. So far a good insurer.

27 August 2026
Unprompted review

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