Intel Reviews 149

Hi,
I purchased an Intel Core Ultra 7 265K, which is part of Intel’s official promotion “Game. Create. And everything else.”
The bundle includes titles such as Dying Light: The Beast, Sid Meier’s Civilization VII, and additional software tools.

I attempted to claim my reward, but encountered persistent technical issues during the verification process. I submitted a support ticket (#236025), but unfortunately received no meaningful assistance.

Update: Many thanks to Trustpilot! It works!
I've got the master key today.
The games were claimed successfully.

Horrible Warranty support, will push back at every opportunity and will try and push you somewhere else

Their default mindset seems to be, ask the retailer to sort their mess out

Great company!

i9 14th generation.
What were you thinking?

Illegal clauses in their contracts. Sexism. It's as if it's ran by bandits. Horrific stories from people working there and self experience. I've lost faith in the judicial system because this company is still allowed to operate. I would avoid even considering working here.

Received Intel's builder bundle for purchasing a cpu. Received download codes and Intel would not let me download the game unless I installed and ran there spyware to access all my PC info first. Never said anything about that when purchasing. I'm not installing spyware so now I have no choice but to return the CPU. Will not buy Intel again.

I have a 13th gen cpu. Enough said. I want nothing to do with these thieves again.

I got an intel i9 13900k. it costed me so much money till everyone figured out which was causing the inestability issues. I had to buy a lot of pieces thinking it was their fault, of course INtel doesnt care.
I needed to spend a year justifying myself towards my customers, my friends and everyone, each time my computer turned off. Everytime it happened without any warning, it even generated me real health issues related to estress and anxiety. Nobody cares, specially INtel.
Now, I have to return the second unit, cause its failing again. I just got out the hospital today, in a rush cause was told they be passing by to take the trashy processor and take it for a RMA. Again, 1 week, with luck, with no PC and it all just for INtel to find out if my processor is worth of replacing or whatever.
Really, what would it needed to be done for us to get a damn refund here in Spain? please? I cant be doing this each few months after having paid near 800 euros for this.
I leave this information here, in case its helpful for the legal process I am being part of, desperated here, cant use pc for work or be with people, I am a person with reduced movility and serious health issues, cant have people like me unpacking and repacking the processor, I accidentaly bruised a pin in the socket, and it all why? I paid the money, why do I have to be going through all this hassle again for a second time?
I hope this ends soon, it’s as frustrating, cant buy me another processor right now, I mean, what are we suposed to do really??
After having to fight it for more than 2 whole years of changing my processor for the same model which added even more time of nightmares. They made me go through every kind of insane protocolary process for NOTHING.
The only thing that has worked been when my legal representants entered the show.
What a shame Intel what’s happening with you really. How I do to trust your products again, you doomed me to go with Amd, such a huge bitter disappointment.

Having purchased a custom build back in 2018 everything was fine. As ai took off I found lots of my software was failing, I tried and successfully downloaded and installed all updates, so I thought I had. Turns out the graphics hasn't installed any of the updates since 2019, now Intel doesn't want to know after several calls and many promises I hear nothing. I will purchase elsewhere in the future and based on recent experiences I would strongly suggest you look elsewhere also.

Intel is still my number one choice. Their technology is definitely irreplaceable. All my phone use Intel based processors. I have not gotten any problem with them so far. Their website is easy to use too.

It was the customer support, unfortunately these 13th gen and 14th gen CPU's crash due to voltage issues and unfortunately my CPU was a victim of it. My packet got sent with DHL express and it got stuck in netherlands and they decided to send me a new. Sure it took some time but it's worth the wait. Thanks Gautam K and the Intel team for replacing my cpu with a brand new one (CPU 13700KF).

Worst customer service experience in my life.
They have been dicking me around for 2 whole weeks through phone calls and emails over my processor having voltage issues which is a very common issue with this gen (14). Been told every time I was getting my warranty and each time something comes up where they need more information. No clue when I’ll end up getting the real warranty replacement, literally just waiting on my shipping label but they are holding out.. like I said worst experience ever and I feel for the guys on the phone because it truly seems like there’s no management oversight for them

Trying to access the Intel devCloud oneAPI service is impossible. Intel support team won't reply, a lot of people have this issue and nothing is done. Once you access the panel one time, you cant access it anymore. It asks you to enroll in the Development program but if you try, it tells you that you are already enrolled. If you try to go to a oneAPI page, it tells that you need enrollment.
Also, if you somehow manage to obtain a toolkit, is breaks in a few days, if not before. I was using the AI toolkit to run an AI model and not even an hour in the toolkit gave issues such as "sudo: who are you?" or that the login node was maxed and that i needed to run a interactive shell, if you try it says "sudo: who are you?" and crashes.
Horrible service.

Kachara service. Intel walo jaher kha lo service walo.. customer to pareshaan karte ho tum log replacement product me bhi agar 1 month lagega ?

Intel is unable to provide an official ARC control panel for Linux because they totally rely on Linux community.
The official page gives a sort of beta driver for Ubuntu only (which is one of the ugliest distro based on Debian) and not a more indicated Linux based system page with the instructions for all the major independent distro like openSUSE.

So, I've sent an Intel ARC A580 to LACT author in order to start testing and implement all the basic functions via the i915 driver (the real key of everything about these cards under Linux). Well, the programmer provided an outstanding result in only three days!

Now, from Linux kernel 6.13, we finally have the readings like voltages, temps, fan speed and VRAM usage even through a simple Xfce DE sensor manager. But I suggest all of you to support this author because he deserve it. Can't copy the direct link here but just look on Github about LACT by Ilya Zlobinstev.

So Intel is great if you want a company to waste your time, come up with excuses, pretend they are looking into options, or overall just really don't care about customers. After wasting an entire month trying to troubleshoot and fix my faulty Intel i9 processor and them telling me I'm "very important" and would assist me in fixing the issue. Today they decided to say, "Since you didn't purchase directly from Intel, we can longer help." They never helped in the first place and knowing that I had made a purchase through Newegg they still "attempted" to help me. They came up with "fixes" I could try on my own, many of which cause my PC to crash. Intel is by far the worst computing company to go to for any kind of help. I pray this company gets bought out and ran by someone who knows what their doing or burnt to the ground. Either way would be an improvement to how they are as of today.

Intel 👎 … unreliable technology and unprofessional customer support , next time I will buy a piece of tech , I will 100% make sure it doesn’t have a intel processor and/or graphics card .
200% do not recommend Intel .

I bought a deluxe queen mattress from Intel That specifically says on the box that it will not sag in the middle. I am went from Wisconsin to Louisiana and Texas on a 3 week camping trip. I gave the mattress 10 days to stay inflated. I figured first three days might deflate a little bit from stretching.I The mattress never did stay inflated throughout the night usually around 2 AM and then definitely at 6 AM when I woke up, I would have to re-inflate The mattress. So I went out and bought a twin size intel mattress to use for the rest of my trip that didn’t stay inflated either. So after about four days that I went out and bought a Coleman mattress which I use for the last 12 days of my trip and it worked perfectly firmly inflated. Now I returned home and I tried to go get my $75 back but I can’t get a refund or a store credit they will only exchange it for another one of their crappy mattress. DONT buy Intel air mattresses, unless you like sleeping on the ground!

I bought an Intel Core i5-14600KF processor to replace my old one. This processor is designed for those who are looking for high performance and reliability in their computer. I'm delighted with the performance