Interflora UK Reviews 151,115

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 6,792 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful arrangement and high quality of the flowers, often noting their freshness and longevity. Many people highlight the excellent delivery service, which is frequently described as timely, efficient, and even early, with some appreciating the personal touches like handwritten cards. The ordering process is generally found to be simple and easy to use, contributing to an overall brilliant service from start to finish. However, some customers also noted issues with deliveries not arriving on time or at all, leading to missed special occasions and frustration. A few other people also felt that customer service was unresponsive or unhelpful when problems arose, and some experienced difficulties with the website during the ordering process.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the beautiful, fresh,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising prompt and on-time deliveries,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the freshness, presentation,... See more

Order

Customers consistently note positive experiences with order, praising the ease of placing orders and the... See more

Service

People report positive experiences with service, with many praising the brilliant service from start to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was on time & the courier lady was very pleasant. Flowers were beautifully arranged & now seven days on are still blooming,although the roses are starting to dry out. All in All a great exp... See more

Rated 5 out of 5 stars

Flowers delivered for my dad's birthday was my 2nd Interflora delivery this year. 1st was for Mothering Sunday. Both deliveries were LOVELY and very well received. Huge thanks to Stems in Cambourne. T... See more

Rated 5 out of 5 stars

The flowers that my wife received were so beautiful, they were fresh and wonderfully presented. It put a big smile on her face and that was the whole point. I don’t get flowers anywhere else than In... See more

Rated 5 out of 5 stars

Hi i’ve used Interflora many times now & never once have i felt disappointed with the flowers, the condition / health is always top notch & look amazing…!!!!! 10/10 for every part of the service yo... See more


Company details

  1. #26 of 43 best companies in Flower Delivery
  2. #24 of 35 best companies in Florist
  3. #18 of 30 best companies in Flower market
  4. #309 of 373 best companies in Gift shop

Written by the company

Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

151k reviews

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Rated 5 out of 5 stars

Simply Wonderfull

Hi i’ve used Interflora many times now & never once have i felt disappointed with the flowers, the condition / health is always top notch & look amazing…!!!!! 10/10 for every part of the service you provide from ordering too delivery.
Many many thanks
Regards
Chris

27 May 2026
Rated 5 out of 5 stars

Flowers Delivery

I've used Interflora many. They never disappoint and the flowers are amazing. Great flowers and great customer service. Well done yet again.
Ann Evans

27 May 2026
Rated 5 out of 5 stars

The service was fantastic

The service was fantastic, I think from order to delivery was around an hour and a half, this was a bouquet of flowers for a member of staff and his wife for the birth of their first baby, and they were stunning and a lovely little teddy bear for the baby

regards
Dave

27 May 2026
Rated 5 out of 5 stars

Highly recommend Interflora!

Ordering was simple, customer service was great, very nice to see which florist was going to put the bouquet together, delivery was right on time and the recipient was delighted with the flowers they received. All perfect and highly recommend Interflora. This was for a delivery in the UK, but I have found the same with deliveries in other countries. Thank you Interflora!

27 May 2026
Rated 2 out of 5 stars

Huge Disappointment!

My brother and I spent the same about. Almost £90 and the comparison was significant! Flowers I received was similar to have bought from superstore for £30/£35 a bunch! The flowers from another company was huge and stunning, luxurious an seemed like £200!
What a shame Interflora has dropped its standard.

26 May 2026

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