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Interflora.fr Reviews 83,714

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 3 out of 5 stars

Le spam a la fin de la commande, qui semble cautionne par interflora est tres deplaisant (16.87 EUR de remise, et 21 EUR par mois ensuite) - Vraiment????

Company replied

Rated 4 out of 5 stars

A good selection of elegant and enchanting flowers. I was grateful that the pages were translated from French to English but, unfortunately, half way through, the site went totally into French. I wa... See more

Rated 4 out of 5 stars

My French is weak but very nice selection of flower designs + greeting cards. I had trouble at the end with the system because it tried to connect me to an account (I live in Germany), creating s... See more

Company details

  1. Flower Delivery
  2. Corporate gift supplier
  3. Florist
  4. Flower designer
  5. Flower market
  6. Gift shop

Written by the company

Faites livrer un bouquet de fleurs, 7/7, en France et à l'étranger, avec les artisans-fleuristes Interflora. Quelle que soit l'occasion n'hésitez plus: Dites-le avec des fleurs !

Qui sommes-nous ?

Written by the company

Livraison 7j/7
Pour toute commande passée avant 17h, livraison possible dans la journée (sauf dimanche après-midi)
Remise du bouquet en main propre
Pas d'envoi postal ! Les artisans-fleuristes Interflora vous livrent en main propre. En cas d'absence un avis de passage sera laissé au destinataire.
5200 artisans-fleuristes
Sélectionnés avec soin, nos fleuristes sont répartis dans toute la France.
Livraison dans le monde entier
45000 fleuristes sont là pour livrer vos proches même à l'autre bout du monde.

Contact info

3.8

Great

TrustScore 4 out of 5

84K reviews

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Rated 3 out of 5 stars

Cool

Cool 👍 👍👍👍👍👍

10 March 2026
Interflora.fr logo

Reply from Interflora.fr

Bonjour Louisa, 
Merci pour votre confiance ! Nous sommes ravis de vous compter parmi nos clients satisfaits. Je vous dis à bientôt et vous souhaite une journée fleurie 💐
Laetitia de l'équipe Interflora France 
I🌸YOU https://bit.ly/IflowerU

Rated 5 out of 5 stars

Exceptional service

Had pleasant service by this company, with exceptional customer service, where lady on the phone even though she was not fluent in english, she still tried her best to communicate with me, which is very proffessional for my expectations.

Flowers got delivered on time and recipient was very pleased, really appreciate the service and for sure will keep using Interflora in future. :)

8 March 2026
Unprompted review
Rated 1 out of 5 stars

I would like to say there was a…

I would like to say there was a experience or a service but it wasn’t
I booked a bouqeut of flowers for my girlfriend to be delivered on 14th february, they sent me an email with delivery confirmation, but there was none, my girlfriend was not called, I called, they said will call me back, that never happened, after three days they told me flowers are at the florist which was an convenient because was just 3 minutes away from my girlfriend, she went there, nothing!! I ask for a refund for this terrible organisation and nothing, I would never recomand it

14 February 2026
Unprompted review
Interflora.fr logo

Reply from Interflora.fr

Hello Petru Florin Pasca,
We sincerely apologize for the inconvenience you experienced with the delivery of your Valentine's Day order.
After checking with the florist, it appears that the recipient was contacted, but we fully understand that the bouquet was not delivered to her as planned. This situation does not reflect the service we want to offer to our customers.
The refund of 69,90€ has already been processed and will appear in your account within 48 hours or at the end of the month if you paid for your purchase with a deferred debit card.
As we are particularly attentive to your satisfaction, we are also offering you a voucher 14.95 € valid until 31/08/26 on our website www.interflora.fr. 
To benefit the promotional code, simply enter the reference of your promotional code DEM-GAA9-Z741-43G3  in the “Promo code or voucher” field when placing your next order.
Thank you, and once again, we apologize for any inconvenience.
Salima from the Interflora France 
I🌸YOU
http://bit.ly/Fleurs-Interflora

Rated 3 out of 5 stars

On dit que le code promo 15 FLOWERS…

On dit que le code promo 15 FLOWERS sera appliqué au moment du paiement mais il n’en ai rien du tout.

26 February 2026
Interflora.fr logo

Reply from Interflora.fr

Bonjour,
Nous sommes désolés pour cette situation. Votre code promo n’a pas pu s’appliquer car le produit que vous avez choisi bénéficiait déjà d’une offre (vase offert ou réduction incluse), et les codes ne sont pas cumulables avec ces offres.
Nous restons à votre disposition pour toute question. 
Je vous souhaite une journée fleurie 💐
Paméla de l'équipe Interflora France 
I🌸YOU https://bit.ly/IflowerU

Rated 1 out of 5 stars

Code de réduction donne par interflora…

Code de réduction donne par interflora non fonctionnel
Site non intuitif mal fait.

25 February 2026
Interflora.fr logo

Reply from Interflora.fr

Bonjour Jean-Christophe Gagnaire,
Nous sommes navrés de lire votre déception et nous vous prions de nous en excuser. Notre service client vous contacte par mail pour vous apporter une solution. Je vous souhaite une soirée fleurie 💐
Gaël de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU

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