A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more
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Review summary
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Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.
Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Inter... See more
I received a beautiful bouquet of flowers that looked very similar to the image online. The flowers were delivered bright and early on my requested date, and they arrived in excellent condition. A l... See more
Company details
Written by the company
About Interflora: Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too. Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience. We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet. Our Heritage We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day. As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts. Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.ie
4.2
Great
9k reviews
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Reliable delivery
5 June 2026
Had to contact customer support about a…
Had to contact customer support about a reschedule issue , they responded immediately and sorted everything out
Very happy
2 June 2026
from overseas for my sisters…
Ordering from overseas for my sisters birthday was very start forward ,she received a lovely bouquet of flowers in time for her birthday
5 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The product for fab but it was…
The product for fab but it was delivered on the wrong day. I was sure I put the 9th June for delivery but it was delivered on the 2nd.
3 June 2026
Reply from Interflora.ie
Hi Barbara, I am sorry to hear your flowers were delivered on the incorrect date. I have sent you a separate e-mail to resolve this for you. Best wishes Jo
I ordered a bouquet of flowers to be…
I ordered a bouquet of flowers to be delivered to the uk and I have to say interflora were excellent. They kept me informed at all stages and even sent a picture of the delivery. Will definitely use them again
2 June 2026
The flowers were beautiful and arrived…
The flowers were beautiful and arrived in time for the special occasion
1 June 2026
Excellent service and easy to use
28 May 2026
Amazing service for same day delivery…
Amazing service for same day delivery and flowers were absolutely beautiful
27 May 2026
Beautiful flowers
Beautiful flowers, delivery service was great, arrived in the time frame requested, flowers are still going over a week later, ordering was easy, had pre-ordered as I was on holiday, notifications of the process received in timely manner
26 May 2026
Flowers delivered were not the same as…
Flowers delivered were not the same as what was ordered
29 May 2026
Reply from Interflora.ie
Hi ND, this is really disappointing to hear. Each bouquet is made bespoke, using the freshest flowers the florist has available. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number, and a photo of the flowers.
Kind regards
Katy
Flowers were delivered to the wrong…
Flowers were delivered to the wrong house and she didn’t get them until tuesday
29 May 2026
Reply from Interflora.ie
Hi Seraphina, this is disappointing to hear. I've sent you an email discussing your concerns further.
kind regards
Katy
Avoid! SuperValu and Lidl bouquets are far better quality.
The surprise was ruined by the driver texting the recipient of the flowers instead of texting me.
The flowers were not worth it. I expected more for a bouquet that cost €65. It looked absolutely nothing like the guide photo in terms of how full the bouquet was meant to be. The colours were there, but still looked thrown together with little or no effort, with flowers that were rejects from something else. To be honest a €12 bunch from SuperValu would have looked better… The €7 bunch from Lidl that was received from her partner actually lasted longer. The 3 roses in this order had begun wilting in the box.
Will not order again. Absolute rubbish and do not recommend what so ever!
29 May 2026
Reply from Interflora.ie
Hi Julie, this is really disappointing to hear. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number Kind regards Katy
What a joke - avoid
What a joke - they cancelled my delivery at 2pm the day before delivery!!
Do NOT use!!!
29 May 2026
Unprompted review
Reply from Interflora.ie
Hi Denis, thank you for your review. I am sorry to hear of your experience and understand your disappointment. I've passed your concerns to our Quality Assurance team to help improve our services.
Kind regards
Katy
Extremely helpful and the flowers were…
Extremely helpful and the flowers were delivered very quickly. Also, my friend who the flowers were for wasn't at home when the flowers arrived and they offered to drive to where she was to deliver the flowers. The Bouquet of flowers was absolutely beautiful and it made my friends day.
27 May 2026
Excellent experience from Interflora.
I had ordered flowers from Interflora as a surprise for a work colleague departing one of our internal Teams. I was very pleased with how efficient and easy the whole process was from start to finish. Unfortunately I discovered that there was an error in the delivery address and I was able to get this rectified by the online support desk in next to no time. Kudos to them to say the least. They really took care of the whole issue without any issues and notified the florist delivering the bouquet to the changes so the delivery was seamless and without any delays on the day of the delivery. Great job all around by all. I'd have no hesitation in ordering again and I'll definitely recommend this service to friends and family.
27 May 2026
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