Please taking photo for sending evidence for foreigner as me. Because I live in BKK, Thailand. I'd like to know how real bouquet looked like and my special person who received the bouquet got it actua... See more
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See what reviewers are saying
I ordered some flowers for my friend’s birthday and wanted to receive some photos of my gift before delivery. So i contacted their customer support and Nathalie from their custom support team really h... See more
Living abroad Interflora enables us to keep in touch with our family and show them that we care. I ordered pink roses for my aunts birthday - because the site was in Swedish I had some difficulty find... See more
We have used Interflora once before and have been very happy with the ease of ordering flowers in Sweden. We particularly want to thank Nettans Blomeri in Skoghall with whom we have dealt for many ye... See more
Company details
Written by the company
Interflora AB är Sveriges ledande företag inom blomsterfackhandel och driver idag den marknadsledande blomsterförmedlingen Interflora.
Välkommen till Interflora
Written by the company
- Interflora Blomsterhandel
- Vår vision är att få fler att älska blommor – och varandra. Det är det vi kallar The Flower Effect. Vi tror att det bästa sättet att visa känslor på är att skicka blommor. För att leendet hos den som får blommor är så äkta. För att blommor kan förvandla ett helt rum. För att de doftar gott. För att man blir lycklig i själen av att ge.
Leverans samma dag
Beställ blommor med leverans samma dag
Skicka Blommogram med leverans samma dag! Beställ vardagar innan kl 14, och lördagar innan kl 11 och få blommorna levererade samma dag.
Contact info
Gustavslundsvägen 18, 167 51, Stockholm, Sweden
- 08-634 44 30
- kundservice@interflora.se
- www.interflora.se
4.3
Excellent
50k reviews
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Reply from Interflora Sverige
Hi Morgan,Thank you for your comments. Best Regards Interflora AB
So-so Roses
Within a few days at least half of the roses started to sag and begin to wilt.
9 February 2024
Reply from Interflora Sverige
Hi! We can only apologize for your experience. If you get back to us with a picture of the bouquet to kundservice@interflora.se, we will investigate this further. Br Interflora AB
The bouquet which i have chosen from…
The bouquet which i have chosen from the website was totally different from the real (which my friend received).This was according to a photo which my friend who delivered the bouquet sent to me .
The shipping is expensive, and when I signed up they charged me extra for something which I don’t know what.
They wrote in the invoice (Exp.avgift), which is not mentioned during the payment process.
The only good thing is the shipping time is accurate.
It was the last time I order from Interflora .
So i do not recommend them at all.
11 February 2024
Reply from Interflora Sverige
Hi! We can only apologize for your experience. I can see that we have a case regarding this and have replied to you via email. The invoice fee is visible on the website if you choose Klarna Invoice. Get back to us kundservice@interflora.se If you have more questions. Best regards Interflora AB
Ordering flowers online as a gift
I ordered flowers online from Croatia as a gift and everything went extremely well, flowers came fresh and beautiful and in time! Really great experience! Also customer service answers pretty quickly.
8 February 2024
Utterly Disgraceful & Unacceptable
Disgusted - nothing like the image and description on the website. I ordered the January Bouquet for my daughter which looks like a very pretty combination of tulips, anemone, wax and greens. What arrived was significantly less than advertised and no anemones!!! I emailed asking for this to be rectified. 9 days later they gave a 25% credit - what an insult. What they sent looked more like a cheap bunch from a supermarket not the beautiful bouquet advertised.
Having given them he chance to rectify this outrageous misdescription or error, they stated that "from the photo it seems that the bouquet is no longer intact, but has been cut open and arranged in the vase". So do they suggest we now have to send an image of what was ordered to the recipient beforehand (thereby ruining the surprise) and ask them to check they have received the right bouquet. Who doesn't open flowers and put them in water when they receive them?
I am so disgusted by this. This is complete misdescription and frankly, based on what was advertised vs. what was delivered is a con.
31 January 2024
Unprompted review
Reply from Interflora Sverige
Hi!
When we received the picture from you we explained that this was not the way the flowers were arranged before delivery.
Our florist had made a round bouquet according to the calculation for the ordered Januaribuketten mellan.
In this bouquet there shall be: 10 light pink tulips, 3 light pink anemones 2 pink wax flowers. 4 eucalyptus, 2 green asparagus.
The flower shop put in buttercups instead of anemones.
We see that the recipient has untied the bouquet to be able to spread the flowers inte the oblong vase.
So the impression is absolutely very different as the shape of the bouquet has been very altered.
If you have any further questions you are very welcome to contact us again on kundervice@interflora.se.
Best regards, Interflora / Carolina
International order
I placed an international order via the website - easy to do and the order was perfect!
5 February 2024
Bra service!
3 February 2024
Superbra service
3 February 2024
Dying Orchid
I received order 6944267 in Jan 20 and gave it a good rating based on the blossoms. However, within two weeks one of the two stems lost all blossoms and the other a third of them. In addition the leaves turned very brown. I sent photos of the plant to Interflora who said it must be my fault by leaving in cold. My apartmen is 24C no open windows for health reasons. Interflora refused to replace the dying plant. It remand me of the John Cleese comedy where he tries to return a dead parrrot and is told it is only sleeping. Interflora's response to my concerns is unacceptable. I have had orchids for years and never had one die on me, until now.
20 January 2024
Unprompted review
Reply from Interflora Sverige
Hi!
We are very sorry for what happened with your orchid.
As you said from the beginning he orchid looked great when it first came. An orchid does not turn so yellow and poorly in 14 days without somehing happening to it.
So we have suggested two possible reasons for this, one being perhas that the plant has been exposed to cold temperature and the second is too much watering.
However we are sorry for it and we offer you to come into the shop and collect a new orchid.
Best regards Interflora / Carolina
Simple and quick
26 January 2024
Good Quality but expensive delivery charges
The quality & the setup of the bouquet was very nice & beautiful. Thanks for the same. The delivery charges are too high.
24 January 2024
The bouquet was very different from…
The bouquet was very different from what I've seen on the site. Completely different
20 January 2024
Reply from Interflora Sverige
Hi Kateryna! So sorry to hear that you are disappointed about the bouquet.
If you have a picture of the bouquet you can attach it in a email to us with your ordernumber and we will get back to you.
kundservice@interflora.se
Best Regards Jennifer / Interflora
We were sending a birthday flowers to…
We were sending a birthday flowers to my brother, everything was 100% and very professional
15 January 2024
Very fast delivery
Very fast delivery! 🙏 Thank You
I was into their website at 18:00 on the Friday, Saturday afternoon they delivered our flowers to mom and dad for their anniversary! I thought at first, it going to miss the day.. I’m stuck in the U.S. right now and tried for some day different routes to send flower to them, but no success Finally remembering this place. Went online and “just” ordered online. Simple as that! 😃
Thank You
13 January 2024
The flowers I ordered were Pink Lilies…
The flowers I ordered were Pink Lilies for a 50th Birthday. The flowers sent were all still in Bud Form, in green , and even after 2 days still the Pink Flowers did not bloom.
This is not very nice for a person to receive on their 50th Birthday.
12 January 2024
Reply from Interflora Sverige
Hi Nicola! Sorry about your disappointment! We have pointed out on our website under "Produktinformation" that our lilies kan be delivered in bud form. It isn't usually something negative, since the recipient can enjoy the bouquet longer as it blooms in time compared to when they are delivered in full bloom.
Once again, sorry about your disappointment!
Best regards, Jennifer / Interflora
Very very disappointing
Very very disappointing and embarrassing!!! I chose a very beautiful bouquet from their online shop to be delivered to my friends for their new baby … but the delivered bouquet was terrible!!! Much much smaller than the picture and so much less flowers!!! Almost only green grass
Very embarrassing and disappointing and very sad
They ruined my surprise for my friends 😢
They charge expensive prices, and you think you will get something good out of this… but you will be very disappointed
15 January 2024
Unprompted review
Reply from Interflora Sverige
Hi Ruba! So sorry about your disappointment regarding your order.
I can't see that you have contacted us about this, so if you have a picture of the bouquet you can send it to us via e-mail and we will get back to you.
kundservice@interflora.se
Best regards, Jennifer
A really beautiful collection
We bought from the UK. Everything was easy and delivery on time. You also offer a very beuatiful collection of flowers. Thank you.
11 January 2024
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