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Written by the company
Dlaczego warto wybrać ofertę Interhome podczas planowania wakacji?
Do kogo adresowana jest oferta Interhome?
Wakacje w domach i apartamentach wakacyjnych to idealne rozwiązanie dla osób ceniących sobie prywatność, swobodę i niezależność oraz miłośników odkrywania nowych zakątków.
Wakacje z dojazdem własnym i możliwością samodzielnego planowania czasu i wakacyjnych aktywności to coś, co doceniają miłośnicy aktywnego zwiedzania, ale też plażowania czy relaksu z książką w domu z prywatnym basenem.
Dzięki dostępowi do indywidualnej kuchni fani gotowania z lokalnych produktów mogą eksperymentować z nowymi potrawami.
To również oferta dla wszystkich uwielbiających sporty zimowe, którzy cały rok czekają na możliwość szusowania po stokach w najlepszych regionach narciarskich i spędzania ferii w przytulnych górskich domkach.
Urlop w domu wakacyjnym jest dla wszystkich ciekawych świata, którzy lubią go eksplorować na własnych zasadach.
Najpopularniejsze miejsca na wakacje:
Interhome jako partner biznesowy
Grupa Interhome oferuje wypoczynek pełen możliwości. Jesteśmy idealnym partnerem do rozwoju biznesu. Nieustannie staramy się, aby poszczególne usługi, które świadczymy, były idealnie połączone, aby oferować najlepszą możliwą obsługę. Naszym celem jest to, aby nasi Klienci korzystali z najwyższej jakości usług, jakie mają do zaoferowania nasze oddziały firmy.
Nasz system rezerwacji jest używany w całej Europie, USA, Indiach i Australii, zapewniając maksymalne obłożenie.
Ponadto współpracujemy z wieloma Partnerami, z którymi łączą nas solidne relacje, wzajemne zrozumienie i wspólny cel.
Oferujemy szereg modeli partnerskich, rozwiązań komunikacyjnych i narzędzi sprzedażowych, umożliwiających łatwą dystrybucję produktu z własną obsługą, bez względu na rodzaj prowadzonej działalności czy wymagań i wiedzy technicznej.
Więcej informacji dla partnerów
Interhome dla właścicieli nieruchomości wakacyjnych
Zapraszamy właścicieli domów i apartamentów wakacyjnych do nawiązania współpracy.
Niezależnie od tego, czy jest to dom czy apartament wakacyjny, położony nad morzem, w górach czy w mieście: jeśli dysponują Państwo nieruchomością wakacyjną znajdującą się w atrakcyjnym regionie turystycznym z przyjemnością pomożemy w wynajmie Państwa nieruchomości.
Gwarantujemy zaufane zarządzanie i skuteczny marketing Państwa nieruchomości. Jednocześnie szybko i sprawnie możemy zaspokoić potrzeby i życzenia naszych wspólnych Gości. Powierzając Grupie Interhome swoją nieruchomość, mają Państwo zagwarantowaną globalną widoczność przy minimum formalności. Dzięki naszemu skutecznemu marketingowi i globalnej sieci dystrybucji możemy zapewnić Państwu optymalne obłożenie.
Zachęcamy do zapoznania się z naszymi modelami współpracy z właścicielami
Written by the company
St. Kostki Potockiego 24 B, 02-958, Warszawa, Poland
4.2
1K reviews
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Great support from Lady on the call yesterday! 11.09 ! She was really engaged and supportive with extra energy ! I do not remember the name but we spoken before 12.00 Polish time. She helped me to quickly book the flat when I canceled reservation via booking.
I definitely do not recommend this place. The owner prohibits almost everything – no playing ball, no jumping into the pool, no inviting guests, and not even talking normally after 10 PM. This created a very unpleasant atmosphere during our stay. To make matters worse, on the last day the owner invited some very unpleasant guests, and then demanded extra money for the children, claiming it was due to an incorrect booking on the website. Overall, it was a very negative experience and I strongly advise against renting this property.
Reply from Interhome
Hello Mr Wolczecki,
We regret that you felt uncomfortable during your stay, though we are unable to identify the property since no booking details were shared. The guidelines you mention are generally established to keep stays pleasant and safe for all guests by following local safety and noise regulations. Inviting unregistered visitors or using facilities in ways that might pose risks are therefore restricted for everyone’s security. If there were any charges you feel were unjustified, we recommend reaching out to our customer care team at customercare.pl@interhome.group, so they can verify the situation directly with the owner.
Sincerely,
Interhome
I am writing as one of the participants in the unfortunate booking described by @Marek S.
It's all true. Without going into the whole situation and to cut a long story short, Interhome, which was commissioned by Casamundo, does not feel responsible, just like Casamundo.pl and, in our opinion, the fault lies with them and in the communication between these two portals, which we will prove through appropriate further action. On our side, there is frustration and enormous anger due to the unfairly charged fee and the way it was charged to us (payment only in cash, within an hour, or we would be removed from here by the relevant authorities, without a refund of the deposit). Neither party feels responsible and does not even offer any proposal to resolve the dispute. UNACCEPTABLE BEHAVIOUR!
When making a reservation for three families with children (6 adults, 6 children) through Casamundo.pl, we entered the ages of the participants, specifying the exact ages of the children, which were verified by the property owner upon arrival at the holiday destination on the basis of identity documents, and there were no objections. Two days before the end of our stay, it turned out that Casamundo.pl had transferred our booking to Interhome (Interhome HHD AG) from the outset, where Interhome expected us to pay an additional fee of nearly €1,000 for what they considered to be the incorrect age of the children. The age of the children was provided when booking on Casamundo.pl and verified by the property owner upon arrival. The entire stay was paid for in advance and there were not supposed to be any additional charges. However, Interhome expected us to pay an additional fee of nearly €1,000 two days before the end of the holiday because their system showed 6 adults and 6 infants, and only now did they realise this. According to Interhome itself, the Casamundo.pl portal does not distinguish between the age of a child/ infant, so despite the inefficiency of the system and the fault of Casamundo.pl and Interhome, we were charged an unjustified fee, which none of the sellers are willing to compensate us for. In addition, the way in which this payment was FORCED on us was unacceptable: firstly, the additional payment was to be made in cash to the property owner, and secondly, the owner gave us an ultimatum: either we pay within an hour or we leave without a refund of the deposit, otherwise 40 police cars would arrive... Of course, we quickly withdrew money from an ATM and paid, mainly to spare the children stress and unpleasant memories of their holiday. We consider such behaviour on the part of Casamundo.pl and Interhome to be unacceptable and in violation of consumer rights throughout Europe, which is why I am warning you about the bad practices of these two websites that have affected me and my friends. As I continue to fight the refusals from Casamundo.pl and Interhome, I urge you to be cautious.
Reply from Interhome
Hello Marek,
Thank you for your feedback. We regret the incident regarding the charges and the owner’s conduct. Please contact our Customer Care team in Poland using customercare.pl@interhome.group with the Interhome 12 digit booking number so we can investigate further and provide a full response. We look forward to assisting you further.
Sincerely,
Interhome
I have booked home in Finland 4 days ahead of arrival - got confirmation. On arrival in the evening (middle of nowhere) it came out interhome didn’t block home and they have double rented it - leaving me without place to stay with small kinds in dark forest (-10C) outside. Customer service didn’t bother to find other place. Furthermore the mentioned house camemout to be on a locked area - somebody closed the gate with big padlock and we couldn’t leave. Customer service rep promised to find somebody and call back - guess what they didn’t even bother to call. I was knocking 5 houses and finally at 5th found French people who tried to help to open the gate! The worst service ever and NOT helpful!!!
Reply from Interhome
Hello Patrick,
It is unfortunate that your experience with us was not the standard that we aim to achieve. If you have not yet done so, please refer to our customercare.com@interhome.group with details of your claim, so we can investigate into the matter and give you a full answer. We would like to restore your confidence in our company.
Kind regards,
Interhome
Peaceful and quiet place, beautiful view of the mountains and the city below.
Quite good localization – close to many mountain trails, bicycle routes and a lake (however the car is necessary due to its localization on the hillside).
The house is spacious, clean and well-equipped.
The owners are very nice and helpful (they are happy to advise you, especially when it comes to things worth seeing in the area).
We highly recommend it.
Reply from Interhome
Thank you Jacek for your kind feedback! We look forward to welcoming you to your holiday home. Kind regards, Interhome
After spending some time looking at different properties, this service provided the most delightful and appealing holiday home.
Quick and easy way to book brillant place for Holiday's.
Generally it's a very fiendly place for adults and for children. The apartments are localized on about 750 m above sea level, in the mountains. There are large gardens with a lot of flowers, shrubs and with a beautiful view on cities at the bottom. At one's disposal are: restaurant (managed by owner), 2 swimming pools- one for children, a ping pong table, a built barbecue grill and a playground. The apartments inside are tidy and roomy. A huge plus- white, clean bedclothes and towels. The bathroom with shower, clean. A minus- litlle kitchenware and after a storm, the rainwater was inside (under door were litlle gaps). A Wi-fi only in a common special room and TV is missing. We recommend this place.
Friendly Web site with a large selection of well characterised offers and good communication with staff offices Interhome Poland, including care during the trip.
6 person. 7 days. Wonderful time.
Real better than photo.
Full relax. Clean. Calm. Kind Owner.
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