International Open Academy Reviews 

1,312
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Learning Material was very good. It was easier for me, especially with my somewhat cognitive difficulties at times. The only drawback, AI Instructors. I don't like supporting anything that takes away... See more

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Rated 5 out of 5 stars

This has been one of the most wonderful, engaging, and educational courses I have taken in. awhile. The 150 hr advance course challenges as much as it prepares and equips. As I embark on a new career... See more

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Rated 5 out of 5 stars

I love this company so much for online courses. I have done several courses which have greatly helped my office skills and I'm currently enrolled in several others. I highly recommend IOA. Really grea... See more

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Rated 5 out of 5 stars

I appreciate the long allowance period to accomplish all ten modules. Giving you time to write down your own notes and fully comprehend what you’re learning. The website format is completely user frie... See more

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Company details

  1. Educational institution

Written by the company

International Open Academy (IOA) is a modern Learning Experience Platform that helps learners build practical skills, earn recognised micro-credentials and follow clear career pathways. Our platform adapts to each learner’s pace, interests and goals, offering accessible and job-focused online learning. IOA combines IOA Originals with creator-led courses from YouTube, Instagram and TikTok experts. Members can start quickly with short, mobile-friendly courses and progress through stackable micro-credentials that build real capability. Progress tracking, certificates and structured pathways make learning straightforward and motivating. As a trusted talent partner, IOA focuses on job-ready skills that support employability, upskilling and career change. Learners can explore new interests, strengthen existing skills or prepare for professional opportunities through guided or self-directed learning journeys. IOA has supported over 1.5 million learners in 140+ countries with inclusive, affordable and outcome-driven education. Our mission is to connect practical learning with real opportunities and give learners a clear route from interest to achievement.


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4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

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(1,312)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Rewarding, , Accessible, and Useful Courses and Certificates

I started working with IOA about 4 years ago to meet certification requirements as a tutor for an academy based in the UK. I took a 120-hour course in Teaching English as a Second Language. The course was offered online and I could work on it when I had time. After completion, the course certificate enabled me to meet ongoing continuing education requirements as a teacher in Illinois. I am now a lifetime member of IOA and can take whichever courses I choose whenever I choose.

19 April 2024
Unprompted review
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Reply from International Open Academy

Dear Joel,

Thank you so much for sharing your fantastic experience with us!

We're thrilled to hear that you found our Teaching English as a Second Language course to be valuable in meeting your certification requirements as a tutor. Providing flexible and convenient online courses is essential for us, and we're delighted that our course enabled you to fulfill your continuing education requirements as a teacher in Illinois.

It's wonderful to hear that you're now a lifetime member of International Open Academy and can enjoy the flexibility of choosing courses at your convenience. We're committed to providing lifelong learning opportunities for our members, and we're glad to have you as part of our community.

Thank you for choosing International Open Academy, and we look forward to continuing to support you in your learning journey!

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

The course material for the TEFL course…

The course material for the TEFL course made it worthwhile. Remember to look for the GroupOn coupon offer before joining the site to lower the cost.

16 April 2024
Unprompted review
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Reply from International Open Academy

Hi Ron,

Thank you for sharing your feedback with us!

We're delighted to hear that you found our TEFL course material worthwhile. Providing high-quality course content is a top priority for us, and we're thrilled that we could meet your expectations.

We appreciate your tip about accessing discounts. Another great way to access our courses at a discounted rate is by joining our membership plan. For just 11.99 a month, students gain access to all courses in our library, offering exceptional value and flexibility in their learning journey. You can find more information about our membership plan here: https://internationalopenacademy.com/products/subscribe-to-all-courses

Thank you for choosing International Open Academy, and we wish you continued success in your learning endeavors with us!

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

Professional Experience

From the start, I found it easy to navigate the site and find what I wanted. The feedback was regular and helpful. A professional experience.

My interaction with Davide was also a pleasure and I look forward to this journey together with IOA.

15 April 2024
Unprompted review
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Reply from International Open Academy

Dear Andrew,

Thank you so much for your wonderful review!

We're thrilled to hear that you found our website easy to navigate and that you received regular and helpful feedback throughout your learning journey. Providing a professional and seamless experience for our students is one of our top priorities, and we're delighted that we could meet your expectations.

We're also pleased to hear that your interaction with Davide was a pleasure. Our team members are dedicated to providing excellent service and support to our students, and we're glad that Davide could assist you effectively.

Thank you for choosing International Open Academy, and we wish you all the best in your learning journey with us!

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

Super

Short easy and accessible videos were awesome for preparation for hands on

7 April 2024
Unprompted review
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Reply from International Open Academy

Dear Anthony,

Thank you so much for taking the time to leave us a 5-star review!

We're thrilled to hear that you found our short, easy, and accessible videos to be awesome for your preparation for hands-on learning. Providing valuable and effective learning materials is a top priority for us, and we're glad to hear that our videos met your needs.

Thank you for choosing International Open Academy, and we wish you continued success in your learning journey.

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

ICOES Digital Certificate not received

I paid and finished the 120/hour TEFL course and after that I bought the ICOES Digital Certificate on Saturday March 23rd, 2024 (3 days ago). But I haven't received anything yet. However, I read on the website section on ICOES Digital Certificate that 'After payment is approved, please note that you will need to go to the account menu on your virtual campus account to finalize the order by clicking "Redeem Certificate"'. Yet such option, "Redeem certificate", does not show on my online platform account menu. This issue with the platform has delayed a job application I had to send last weekend, so now I'm afraid time to send in my application is over.

23 March 2024
Unprompted review
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Reply from International Open Academy

Dear Nahuel,

Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced.

We understand your frustration regarding the delay in receiving your ICOES Digital Certificate and the impact it has had on your job application. We want to assure you that we take your concerns seriously and are committed to resolving this issue promptly.

We'd like to clarify that the option to "Redeem Certificate" becomes available on your virtual campus account menu only after the course is completed. It appears that the course completion process may not have been finalized, which is likely why you're unable to access the certificate at this time.

We did reply to your earlier email and provided instructions on how to complete the course and receive the document you purchased. However, you only emailed us today, Tuesday, reporting the issue. We responded promptly, within 50 minutes of receiving your email.

Please refer to the instructions we provided in our email or reach out to us directly at support@internationalopenacademy.com if you need further assistance. We're committed to ensuring that you receive the certificate you rightfully deserve and are ready to help you complete the course successfully.

Thank you for your patience and understanding as we work to resolve this matter for you.

Best regards,
International Open Academy Team

Rated 4 out of 5 stars

Knowledge is Power

I enjoy the variety of courses offered & that they have current content. Sections within the courses give you enough information to keep you intrigued but not so much that you can't retain it. Just the right amount, for me. If there is one thing that I don't enjoy fully, it'd be the certification process, or lack of. I don't want to pay extra for documentation that says I've completed said course when I've already paid to have access to the course in the first place. As most of these are just providing base knowledge for actual degrees, it might not seem that important, but when these courses could prove your commitment & give you a slight advantage over others, it could mean getting a job, or a raise, or a promotion, whatever the case may be, it doesn't feel good to put in the hard work & not be able to receive the credit, without paying extra. Don't quote me on "credit" because I'm unaware of what is or isn't on here. That's for you to discover. I do know I enjoy being able to learn about a huge variety of relevant topics.

26 March 2024
Unprompted review
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Reply from International Open Academy

Dear Brittny,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoy the variety of courses we offer and find the content to be current and engaging.

Your comments regarding the certification process are appreciated, and we understand your concerns. We strive to provide accessible learning opportunities for all our students, and we're constantly reviewing our processes to ensure they meet our students' needs.

While our courses do provide valuable knowledge and skills, we understand the importance of certification in demonstrating your commitment and enhancing your professional opportunities. We offer optional certification for those who require formal recognition of their achievements, but we're also exploring ways to make this process more accessible and inclusive.

Your feedback is invaluable to us as we continue to improve our services. We're here to assist you in any way we can.

Thank you once again for choosing International Open Academy for your learning journey. We appreciate your support and look forward to serving you further in the future.

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

This has been a great experience…

This has been a great experience gaining knowledge and being a part of a learning community. I would like to acknowledge Bruno and his team for solving a unique situation where all of my completed courses went from "completed" to "studying" promptly they rectified the problem and I'm presently working on my 16th course. Knowledge is Power. Thank You .. Bryan

6 March 2024
Unprompted review
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Reply from International Open Academy

Dear Bryan,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you've found your time with International Open Academy to be valuable and rewarding.

We're delighted that Bruno and our team were able to promptly address the unique situation you encountered, and we're grateful for your acknowledgment of their efforts. It's fantastic to hear that you're currently working on your 16th course – your dedication to learning is truly inspiring!

We couldn't agree more that knowledge is power, and we're honored to be a part of your learning journey. If you ever have any questions or need assistance along the way, please don't hesitate to reach out to us. We're here to support you every step of the way.

Thank you once again for choosing International Open Academy, and we wish you continued success in all your endeavors.

Best regards,
International Open Academy Team

Rated 4 out of 5 stars

Able to resolve my issue after seeing initial review - good platform with a wide range of courses

* matter was resolved off the back of this initial review within a few hours* Reviewing here as it seems it might be the only way to get some kind of response from this company- I did the TESOL course with yourselves in November last year, completed in in time and have since been attempting to purchase my digital certificate however there is a glitch on your website payment system making it impossible to input card details. I have gone through all normal troubleshooting processes and no change. I have emailed you three times and received no response. I have contacted you on instagram as I noticed the account was active, but again- absolutely no response- really hoping we can resolve this but the communication from this company is absolutely horrendous and non existent.

14 December 2023
Unprompted review
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Reply from International Open Academy

Dear Elizabeth,

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced.

We're disappointed to hear about the challenges you've faced in purchasing your digital certificate and the difficulties you've encountered in reaching us. We strive to provide excellent customer service and pride ourselves on our prompt responses to all inquiries.

After reviewing our records, we couldn't locate any emails or messages under the name provided in your review. However, we're committed to resolving this issue for you as soon as possible. To assist you further, we've initiated a request through Trustpilot to obtain your contact details.

In the meantime, we encourage you to reach out to us directly at support@internationalopenacademy.com with your full name and any relevant details about your course purchase. Our dedicated support team will be standing by to assist you promptly.

We apologize for any frustration or inconvenience this has caused, and we appreciate your patience and understanding as we work to resolve this matter for you.

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

IT bundle

I had purchased an IT bundle through Wowcher but had problems redeeming the offer due to issues on Wowcher side. In effect, I asked IOA to deal with this and they did so effectively and efficiently. Bruno was a star! I have not yet started the courses so cannot yet feedback on that.

15 October 2023
Unprompted review
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Reply from International Open Academy

Dear Caroline,

Thank you so much for sharing your experience with us! We're thrilled to hear that our team, especially Bruno, was able to assist you effectively and efficiently in resolving the issues you encountered with redeeming your IT bundle purchased through Wowcher.

Your satisfaction is our top priority, and we're delighted that we could help ensure a smooth experience for you. We're confident that you'll find our courses valuable and informative once you begin them.

If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way in your learning journey.

Thank you for choosing International Open Academy, and we look forward to serving you further in the future.

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

Very helpful

Very helpful

18 March 2024
Unprompted review
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Reply from International Open Academy

Dear Ashton,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our platform to be very helpful.

If you ever need further assistance or have any questions, please don't hesitate to reach out to us. We're here to support you every step of the way in your learning journey.

Once again, we truly appreciate your positive feedback and are delighted to have you as part of the International Open Academy community.

Best regards,
International Open Academy Team

Rated 2 out of 5 stars

Was of money…

It was cheap becuase I bought voucher on Groupon otherwise I would have to pay £100 for course that has no videos explaining. The course itself has stuff that I already knew as client, not explaining anything in details. Waste of money

16 March 2024
Unprompted review
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Reply from International Open Academy

Dear U W,

Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with our course did not meet your expectations.

We understand your concerns regarding the lack of explanatory videos and the content not providing detailed information beyond what you already knew as a client. Your feedback is valuable to us, and we will take it into consideration as we continually strive to improve our course offerings.

We appreciate your honesty and regret any disappointment or inconvenience you may have experienced. If there's anything specific you would like to see improved or if you have any further feedback to share, please don't hesitate to reach out to us at support@internationalopenacademy.com.

Once again, we apologize for falling short of your expectations and thank you for bringing these issues to our attention. We hope to have the opportunity to better serve you in the future.

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

why I cant proceed to the exam course…

why I cant proceed to the exam course even if I have already paid for the amount to enroll. can you please review my account

7 March 2024
Unprompted review
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Reply from International Open Academy

Dear SHEILO,

Thank you for reaching out and bringing this matter to our attention. We're sorry to hear about the difficulties you're experiencing in accessing your exam course.

After reviewing our records, we couldn't locate an account or purchase under the name provided in your review. It's possible that your purchase was made through one of our partners, and if you haven't redeemed your voucher on our platform, we may not have a record of it yet.

To assist you further, we kindly ask that you provide us with more information about your purchase. As this platform does not provide contact details, we've initiated a request for additional information through Trustpilot. Alternatively, you can reach out to us directly at support@internationalopenacademy.com with any relevant details or questions you may have.

We apologize for any inconvenience this has caused and appreciate your patience and cooperation as we work to resolve this issue for you.

Best regards,
International Open Academy Team

Rated 4 out of 5 stars

I just finished my course

I just finished my course. I really enjoyed it and its very informational with affordable cost.

12 March 2024
Unprompted review
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Reply from International Open Academy

Dear Soukaina,

Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your course and found it to be informative.

Providing valuable and affordable education is at the core of what we do, and we're delighted to hear that you found our course to meet your expectations in terms of both content and cost.

If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to support you every step of the way.

Thank you for choosing International Open Academy for your learning journey, and we wish you continued success in all your endeavors.

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

Read material twice before taking exam!

The user friendly platform makes it a breeze. I would have liked the opportunity to retake the test.

4 March 2024
Unprompted review
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Reply from International Open Academy

Dear Gina,

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our platform user-friendly and easy to navigate.

We value your feedback regarding the opportunity to retake tests. Your suggestion is important to us, and we'll take it into consideration as we continue to improve our platform and enhance the learning experience for our students.

Thanks again for choosing to learn with us!

Warm regards,
International Open Academy Team

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, and the chunks of information where just the right length of time. I repeated the modules several times before taking the exam. The screen videos were clear.

3 March 2024
Unprompted review
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Reply from International Open Academy

Dear Karen,

Thank you very much for your glowing review! We're thrilled to hear that you found our platform easy to navigate and that the content was presented in manageable, bite-sized chunks that were just right for your learning needs.

It's wonderful to know that you found the modules so helpful that you repeated them several times before taking the exam. That level of dedication to learning is truly commendable!

We're delighted that you found the screen videos clear and effective in conveying the information. Providing a seamless and engaging learning experience is one of our top priorities, and your feedback reaffirms that we're on the right track.

Warm regards,
International Open Academy Team

Rated 4 out of 5 stars

These courses were very informative

These courses were very informative. I learned a lot. My only suggestion would be to give a second chance to answer the test questions. I will take more of these courses.

29 February 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Dear Kristen,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our courses to be informative and that you learned a lot from them.

Your suggestion regarding providing a second chance to answer test questions is greatly appreciated. We're always looking for ways to enhance our students' learning experience, and your input will certainly be taken into consideration as we continue to improve our courses.

We're delighted to hear that you plan to take more of our courses in the future!

Thank you once again for choosing International Open Academy. We look forward to having you in more of our courses!

Best regards,
International Open Academy Team

Rated 4 out of 5 stars

I enjoyed the course and learned a lot.

I enjoyed the course and learned a lot. My only small concerns are that in some modules the presenter talks or reads fast. Sometimes all over the place in explaining and illustrating a concept. Explanations cut across themes and may confuse a person who is not very alert. Secondly, I do not agree with some answers for the exams, for instance the answer that relates to visual strategy, examples given are visual, but the answer also includes others. In my opinion others may also include audio aspects. For me this answer is wrong. Lastly, the course instructions are not comprehensive enough. Much is left to an individual to assume or presuppose. Forgot also about the accent. When you teach remember that you are teaching across cultures. Some words can easily be misconstrued because of accent. Overall, I am happy with the course

29 February 2024
Unprompted review
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Reply from International Open Academy

Dear Dennis,

Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the course and found it informative.

We appreciate your constructive criticism regarding the pace of the presentations and the clarity of explanations. Your insights are valuable to us, and we will certainly take them into account as we strive to improve the overall learning experience for our students. Additionally, we understand your concerns regarding exam answers and course instructions. We're continuously working to ensure the accuracy and clarity of our content, and your feedback will help us in this process.

Regarding your note about accents, we apologize for any difficulty you may have experienced. We understand the importance of clear communication, especially in a multicultural learning environment, and we will make every effort to address this concern moving forward.

Overall, we're pleased to hear that you're happy with the course, and we thank you for choosing International Open Academy for your learning journey.

Best regards,
International Open Academy Team





Rated 4 out of 5 stars

Very informative courses with great…

Very informative courses with great video examples.

26 February 2024
Unprompted review
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Reply from International Open Academy

Dear Catrina Hodgkins,

Thank you so much for taking the time to leave your feedback on our courses at www.internationalopenacademy.com. We're thrilled to hear that you found our courses informative and that you appreciated the quality of the video examples provided.

Your feedback is incredibly valuable to us as we continuously strive to improve and enhance our course offerings. We're grateful for your support and hope to continue providing you with valuable educational experiences in the future.

Warm regards,
International Open Academy Team

Rated 1 out of 5 stars

error using coupon upon check out

I have sent numerous emails to the company requesting my certificate. I keep getting an error message every time I want to check out and this is since January. This is not acceptable there is no one to return your messages. I don't know what or who to reach out to as no one returns your email. I am very unsatisfied with your service.

15 January 2024
Unprompted review
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Reply from International Open Academy

Dear Abby,

We're deeply sorry to hear about the challenges you've encountered with our platform and the difficulty you've faced in obtaining your certificate. Your experience falls far below the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused you.

We've attempted to reach out to you through Trustpilot's messaging feature to gather more information and assist you further. However, as we don't have access to contact details on the Trustpilot platform and haven't been able to locate any recent emails from you describing the issue, we kindly ask that you reach out to us directly at support@internationalopenacademy.com. Our dedicated support team is standing by to address your concerns promptly and ensure that you receive the assistance you need.

Once again, please accept our sincerest apologies for the frustration and inconvenience you've experienced. We value your feedback and are committed to resolving this matter to your satisfaction.

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

Fun and informative

I really enjoyed my course, it was concise and informative and not difficult to grasp or digest

25 February 2023
Unprompted review
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Reply from International Open Academy

Dear Robyn,

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your course with us. Providing concise, informative, and easily digestible content is always our goal, and we're delighted to know that we hit the mark with your experience.

Thank you again for choosing International Open Academy. We appreciate your support and wish you continued success in your endeavors!

Best regards,
International Open Academy Team

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