Invictus Motors Ltd Reviews 

267
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff, noting that the entire vehicle purchasing process is exceptionally smooth, transparent, and completely stress-free from beginning to end. Many buyers deeply appreciate the extensive vehicle knowledge, highly professional approach, and clear communication provided by the team throughout all interactions. However, some customers also noted unexpected mechanical issues, hidden vehicle faults, and significant difficulties with post-purchase support when trying to resolve problems. A few reviewers expressed serious frustration regarding unresponsive communication, administrative delays, and completely unresolved vehicle conditions after successfully acquiring their automobiles.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a friendly, professional approach... See more

Product

People report ambiguous experiences with product, reflecting a high level of disagreement among buyers. While... See more

Staff

Clients share positive opinions on staff, frequently describing the team as friendly, welcoming, and... See more

Customer service

Consumers find customer service to be mixed, with experiences varying widely among reviewers. Many customers... See more

User experience

Reviewers mention positive feedback about user experience, describing the whole process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a 2010 BMW X3 from Invictus Motors and traded in my 2006 Audi A4 automatic. From start to finish, the whole process was smooth and stress-free. The team at Invictus Motors were... See more

Rated 5 out of 5 stars

Will give Invictus and Basheer top marks for helping me source and buy my dream McLaren 570S Spider. I traded my Ferrari California and the deal worked out nice and couldn’t have asked for more. I vis... See more

Rated 5 out of 5 stars

From the beginning it’s been a professional friendly approach from Invictus, everything was a quick turn around. The Porsche 911 GTS speaks for itself, and knowing that it’s the second time Invictus a... See more

Rated 5 out of 5 stars

Been a great experience with Invictus from the minute I came. I was treated really respectfully and honestly which gave me great confidence. I had a list of things to address that I wanted them to g... See more


Company details

  1. Car dealer
  2. Car Body Shop
  3. Car Restoration Service
  4. Car Wash

Written by the company

Invictus Motors journey started with a passion for Porsches. It has now evolved into a sustainable business model run by a team of people who all share a big passion for Porsche of all shapes and sizes, as well as other brands too, providing excellent service to customers that would like to make one of their largest investments a seamless and stress-free experience. The Invictus Motors story begins with Basheer Zaheer, purchasing a Porsche 911 996 for himself in the early 2010s. The car needed some engine work so he took it to a Porsche Specialist, who ended up taking him for a ride, charging him for parts they didn’t even touch and not doing an adequate job! Realising he had been messed around, he then went to another specialist, where history repeated itself. After finally finding a specialist that weren’t squeezing him for money, he decided that he didn’t want anyone else to share the same experience, so invested all of his savings, and teamed up with his brother, Ali Zaheer, to create Invictus Motors. To ensure that we hold ourselves to the highest standard, we are working in partnership with AMS Porsche. AMS Porsche pride themselves on delivering the highest levels of Porsche Servicing, ranging from the classic 356, through all 911 variants (Porsche 930, 964, 993, 996, 997, and 991), to the Boxster, Cayman, Cayenne, Macan, Panamera and even the most recent all-electric Taycan. Their dedicated team of technicians are also experts in Porsche Engine Rebuilds, and fast becoming the leading centre for Engine Rebuilds in the South of the UK. We offer an outstanding selection of hand-picked cars for sale. Each car is carefully prepared to the highest standard. Our stock profile is built on knowledge, passion, expertise and attention to detail. We offer a wide range of services including an iron-clad WarrantyWise warranty, 5 Day Drive-Away Insurance, Servicing, MOT, Valeting and Detailing, and all forms of work your car may need, whether it just be a new drive-belt, or a full engine rebuild. Having these services in-house enables us to prepare the cars to the highest possible standard. Our office and servicing facilities are located in Hatfield Heath, which is just outside Bishop Stortford, Hertfordshire, near London Stansted Airport.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

267 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(267)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Audi A3 Purchase

We bought a lovely Audi A3 and had it delivered to our address as it was quite a travel for us to make.Everything was sorted really quickly and was no trouble at all. The car was delivered super quick which was so helpful for us as we were managing on one car. Mo drove the car down and explained all about the service history etc and helped with the paperwork.couldn’t be happier with the car so clean and tidy! Thank you!

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Good quick and easy service.

I trade in my 2014 Audi A3 S Line, great service from Invictus Motors. The 2015 VW Golf R Line, needed a new MOT, ABS Speed Sensor and a bit of Bodywork which they told me about without seeing the car which I appreciate Basheer and Tem taking care of before coming to collect the R Line.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Just purchased a BMW M2 from Invictus…

Just purchased a BMW M2 from Invictus motors and could not recommend them enough Temoore who i dealt with was very helpful and made the whole process so easy i traveled from Leeds 170 miles away and was definitely worth the drive to deal with these guys very good apr rates too 100% would recommend them to anyone looking to buy a new car

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I was picked up from the Airport, so had a good test drive back to the dealership. I've been kept informed and all questions answered. I can thoroughly recommend Invictus motors.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

Great people to do business with

Great people to do business with. I sold my car to them recommended by a friend, these guys were easy to do deal with. I had maintained the car tooth and nail and nice to see that it's going to a good dealer who will hopefully find it a good home.

All the best to Invictus Motors

24 December 2023
Unprompted review
Rated 5 out of 5 stars

Tem was a great guy

Tem was a great guy, very easy to deal with, super nice guy. Great experience buying my first Porsche. Will recommend invictus to anyone 👍

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Bought a Mercedes for my mum as Christmas present

Great car buying experience. Basheer was such a great guy and even picked me up from West London. Thank you

As for the Mercedes CLK 320, it came with a 12 Months MOT, given a Major Service and even got the tyres checked one more time. I couldn’t have asked for more. This car is going to be a Christmas present for my mother in her late 60’s

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Really fast process and extremely happy with the car! The car got delivered to my door! Really professional and helpful guys! So a big thanks to Basheer and Tem!

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Rs4 avant

Dealt with Tem from the first day.

Fantastic customer service was always on hand with any questions I had and nothing was too much of an issue. Highly recommend if you’re looking to purchase a car. From enquiry to collection 48hours.

Fantastic work.

16 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Can’t believe it’s been well over a year since purchasing our 911 991.1 Carrera S from you guys. Honestly such kind hearted and genuine people

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Tem

Received very courteous and informed assistance. Very helpful and personable salesman.

13 December 2023
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

Thanks Andrew for the kind words. All the best to you and your family. We are here if you ever need us with any future assistance.

Invictus Motors Team

Rated 5 out of 5 stars

Great service

Great service, same day turnaround, Temoore Zulfiqar was knowledgeable and very helpful answering my copious questions!

13 December 2023
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

Hi James,

It was a pleasure doing business with you. You got yourselves a beautiful Porsche 981 Cayman. When you are ready for an upgrade come and see us for a 911, GTS or GT4 😊👌

Invictus Motors Team

Rated 5 out of 5 stars

"Recently purchased a BMW 8 Series from…

"Recently purchased a BMW 8 Series from Invictus Motors LTD, and I couldn't be happier! The service was excellent, and the car's quality and condition are truly spectacular. Highly recommended to anyone in the market for a new vehicle!"

8 December 2023
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

Thanks Vikas for the kind words here. The BMW 8 Series was a real gem and we are glad it went to a deserving home.

All the best from us at Invictus Motors

Rated 5 out of 5 stars

Ali from Invictus Motors was great to…

Ali from Invictus Motors was great to deal with. Cannot recommend them highly enough. Everything was smooth sailing from start to finish. Thank you Ali and team!

7 December 2023
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

Thanks Farooq for the kind words. We try our utmost best and glad to hear you enjoyed the interaction with Ali. All the best with your car.

Invictus Motors Team

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