Ipsos iSay Reviews 56,825

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 623 reviews, reviewers had a great experience with this company. Customers often highlight the ease of use and the quick payout process, with many appreciating the speed at which they receive their rewards. Many people find the surveys informative and enjoy the overall experience, noting that the website is easy to understand and provides a good opportunity to earn cash. However, some people were dissatisfied with the user experience, mentioning issues with surveys disqualifying them after answering many questions or timing out during redemption. Some reviewers also noted problems with the website, such as surveys disappearing or not accepting address input. Additionally, a few customers expressed disappointment with the limited reward options and the removal of certain payout amounts.

What people talk about most

User experience

Users describe ambiguous interactions with user experience. While many customers find the platform easy to... See more

Website

Consumers find website experiences to be ambiguous, with some praising its ease of access, intuitive... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers express satisfaction,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers report positive experiences, such as... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the immediate payouts and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

It´s easy to acces. Mostly easy to understand questions. A lot of the inquiries are about brands witch is not relevant for me but I just don´t take part of those. I give my rewards to the fundation to... See more

Rated 4 out of 5 stars

I would have given 5 stars because I haven't had any problems and rewards and cashout are fast/ great the only problem is after I received my gift card I press the link to redeem but it just times out... See more

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied


Company details

  1. Market researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Interested

9 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

I've been using it recently

I've been using it recently, and it's very useful and helpful for me, that's why I gave it five stars.

8 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 4 out of 5 stars

verygoodand

8 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

great company

7 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

I love this website it pays out good…

I love this website it pays out good and gives good surveys

1 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! Best regards, Ipsos iSay Support Team

Rated 3 out of 5 stars

Pros and cons

Pros: racking up points quickly. Fairly straight forward. Cons: 1) I don’t get why there’s a spinner when the spinner doesn’t work. 2) I don’t get why I have to wait 96 hours to cash out on my hard earned points. And when I emailed them… nothing lol. I may come back and edit in a couple days once I can cash out.

6 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! Best regards, Ipsos iSay Support Team

Rated 5 out of 5 stars

Full amazing woowwww

6 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 3 out of 5 stars

Thoroughness Over Speed When Working With Ipsos iSay

This survey platform is viable and well-structured, offering immediate payouts. You will eventually need customer service to address survey submission issues, broken surveys and missing points. While customer service responds promptly, their answers are often generic. You may need to clarify your inquiry to receive a helpful response (send a follow-up email). The site also suffers from significant lag, causing surveys to slow down or freeze, leading to lost progress and missed opportunities, as progress is rarely saved and quotas fill quickly. Finally, an AI system reviews entries, and average participants may be flagged, leading to warnings or removal. WARNING: The initial promised points for each survey often change after pre-qualification, decreasing significantly, making the effort potentially not worth the time.

4 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 3 out of 5 stars

The survey platform works well enough…

The survey platform works well enough for basic market research needs. Navigation feels intuitive and the dashboard provides decent analytics. However, response rates seem lower than expected compared to other platforms I've tried. Customer support took nearly three days to respond to my inquiry. Good for simple surveys but lacks some advanced features.

23 February 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 1 out of 5 stars

They just pish for details???

They are actively advertising on Facebook that they are looking for women that listen to rock music and then when I signed up they said my profile does not match the requirements. What requirements am I not matching since I literally gave no detail other than name and email at sign up???

5 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi,

We apologize for the inconvenience caused.
Please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Not as good as it used to be.....💩

Not as good as it used to be! Too many errors and surveys which decline after a minute or so. So difficult to actually make any money these days! TBH, Ipsos has turned into 💩I count myself lucky if I can make £1 a week! Absolute 💩💩💩💩💩💩💩!

4 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello Brian,

We're sorry for any inconvenience this has caused. To help resolve your issue, kindly reach out to our support team via the following link: https://www.ipsosisay.com/en-gb/contact

Best regards,
Ipsos iSay Support Team

Rated 3 out of 5 stars

very good

very good, but lacking in visuals

4 May 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! If you have any enquiries, please reach out to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/ for further assistance.

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