Ipsos iSay Reviews 56,881

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 618 reviews, reviewers had a great experience with this company. Many users appreciate the prompt payment for their efforts, often receiving payouts almost immediately after a request. Customers find the platform easy to understand and use, with many enjoying the informative surveys and the overall positive experience. The site is considered trustworthy by many, providing a comfortable and reliable way to engage with survey opportunities. However, some customers also noted issues with surveys frequently screening them out after answering numerous qualifying questions, leading to frustration and minimal compensation. There are also concerns about the availability of surveys, changes in reward options, and difficulties with redeeming points or gift cards. A few other people also felt that the website experiences significant lag and technical glitches, which can cause surveys to freeze or progress to be lost.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with some describing it as an outstanding and enjoyable... See more

Website

Users describe ambiguous interactions with the website, with some customers praising its ease of access,... See more

Product

Clients share ambiguous opinions on product, with some reviewers expressing satisfaction, noting quick point... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the... See more

Payment

People report ambiguous experiences with payment, with many expressing frustration over not receiving their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been working with Ipsos for a couple years now. Mostly good experience, they always pay and have given me lots of survey work. Lately I am having a problem in that they show surveys are availab... See more

Company replied

Rated 4 out of 5 stars

It seems to have a lot of surveys that ask you questions and then say it was being picky. However, they pay you almost immediately.

Company replied


Company details

  1. Market researcher

Written by the company

Influence the Future. Experience the difference you will make! Ipsos iSay is a survey rewards community dedicated to ensuring your valued opinion makes a difference for societies, citizens, and brands. Your opinion matters, so why not share it? Take surveys from your phone, computer, or tablet. Ipsos iSay is ready for you to make an impact, so join today! www.ipsosisay.com


Contact info

4.1

Great

TrustScore 4 out of 5

57k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice app

Nice to be appreciated

14 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

good overall

good overall

11 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! Best regards, Ipsos iSay Support Team

Rated 5 out of 5 stars

Redeemed 200 Gcash yesterday...got paid…

Redeemed 200 Gcash yesterday...got paid in less than 5 minutes. Thank you so much. After that positive experience from the platform, It gives me more joy to answer all the surveys to me

11 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello, Thank you for your kind words! We’re happy to know that you are pleased with our surveys and rewards.💚💙

Rated 1 out of 5 stars

No surveys just questions about yourself.

So downloaded it, since I have spare time at night shift. I answered all questions about myself and lifestyle ect for surveys.
Apparently I am not an interesting higher middle class consumer since it has been 2 days and got 1 survey That took 2 min. Oh well. I will find something else to keep me awake.

Don’t bother.

9 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/da-dk/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

I was introduced to Ipsos many years…

I was introduced to Ipsos many years ago as a teenager, my Mum used to do their phone surveys and they were looking for teenage participants for one. Over the years I've had a few vouchers and its been a nice occasional treat to experience, however for the past several years I've had no surveys. Today I got yet another email to say they haven't seen me in a while, and to update my profile and then there is the standard message about surveys coming soon.

I'm 3 points away from a £5 voucher, 3! Its been like that for a long time.

Not what it once was that's for sure.

Not what it once was.

9 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Mel,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

IPSOS surveys are a SCAM !!!

IPSOS surveys are a SCAM !!!

They "disqualify" you after answering all of the questions on most of their surveys !!!

There are hundreds of 1 star ratings by other people on Trustpilot showing a similar experience with your IPSOS survey SCAM !

7 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Jeff,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 2 out of 5 stars

continually ask you for more info about…

continually ask you for more info about yourself to "complete your profile," difficult to find how many points you have, rewards are very small, and difficult to even find your account

7 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Dan ,

Thanks for taking the time to leave a review!

We're sorry for the difficulties you’ve encountered. We'd appreciate it if you please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/.
Have a lovely day ahead!
Ipsos iSay Support Team

Rated 5 out of 5 stars

Great company and it’s best!!!

Great company and it’s best!!!

5 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you so much for the 5-star rating and your kind words! We truly appreciate your participation in our surveys.

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

It’s a scam

It’s a scam. They didn’t pay for my effort. I spent time on their survey, gave genuine answer and got no reward. That’s hours of work and also my private information! I redeemed a gift card but cannot access it. Ipso Isay replied that they think my profile doesn’t fit.

If my profile doesn’t fit, they shouldn’t allow me to do the survey in the first place. It’s a total scam to let me do the survey and not pay the reward. They can discontinue my account but should pay for the surveys that I have already done!

2 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Charmaine,

We apologize for the inconvenience caused. To resolve your issue, please contact our support team at the following link: https://www.ipsosisay.com/en-gb/contact

Kind regards,
Ipsos iSay Support Team

Rated 4 out of 5 stars

Its really good for my life

Its really good for my life, very helpful!

3 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 4 out of 5 stars

To understand what really the worst a good employee

I help your to grow it value your work understand how fill and support you all the time

3 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi, Thank you for taking the time to leave a review! If you have any enquiries, please reach out to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/ for further assistance.

Rated 1 out of 5 stars

The father of all scammers Ipsos iSay

I want to tell people about the scam that Ipsos Interactive and Rakuten Insight are doing. This is not just a mistake. It is a plan to take peoples information without paying them for it.

I just spent a time giving my thoughts on a Survey. I answered all the questions. Gave them lots of details that big companies usually pay a lot of money for.

Here is what happened:
When I finished the survey they got all the information they wanted from me like how money my family makes and what I buy.. Then after completing the survey they showed me a screen that said I got 0 points.

This is a trick. They make you think you will get something for taking the survey. Then they do not give you anything. They take all your information. Do not pay you for it. This is not right. They are taking peoples work and information without paying them.

My opinion is that Ipsos Interactive and Rakuten Insight are not a company. They take peoples information. Sell it to big companies, like Nestlé. They do not care about the people who take the surveys. They just want to make money from the information they get. Do not waste your time on this website. They do not think your time is worth anything. They make money from the information they take from you. Ipsos Interactive and Rakuten Insight are companies that take advantage of people.

1 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello, Thanks for taking time to leave a review. We're sorry for the difficulties you’ve encountered.

We are a genuine research company. We respect your personal details and we would never pass on your information to third parties - Ipsos iSay takes privacy very seriously.

For more information on our panel, please visit our Terms & Conditions page and our Privacy Policy.

We know it can be a real pain to deal with survey disqualifications. We strive to make our platform rewarding and easy to use, and we're always working to improve our communication and support. We'd appreciate it if you could please reach out with more details to the support team using the FAQ/Contact us button on our website https://ipsosisay.com/. Have a lovely day ahead!

Rated 5 out of 5 stars

Carring and Honestly

Happy and comfortable

3 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Thank you for taking the time to leave a review! We are very happy to know you are enjoying your experience with us! 💚💙

Rated 5 out of 5 stars

ok good thank you

2 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you very much for your kind review and your participation in our surveys!

Kind regards,
Ipsos iSay Support Team

Rated 4 out of 5 stars

It’s not a bad app

It’s not a bad app. BUT the thing where it had to make me reset is the WORST fact…

1 March 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hi Ruhan Sheikh,

Thank you for your feedback. We are glad to hear that you find some aspects of the Ipsos iSay app good. We will forward your feedback to the relevant teams.

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

its very helpful

its very helpful

2 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

Thank you for the very good review! We are happy that you are satisfied with Ipsos iSay!

Kind regards,
Ipsos iSay Support Team

Rated 1 out of 5 stars

Cant't access or being verified

Can't access or being verified

2 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello,

we apologize for the inconvenience, but there is currently no panel available for Kenya.

Kind regards,
Ipsos iSay Support Team

Rated 5 out of 5 stars

Joined around 2 months ago and have…

Joined around 2 months ago and have already had 2 product tests, a focus group study and numerous survey opportunities. I am on several panel research sites and have been for decades, and this is the best I have used. Frequent relevant surveys are sent, screening out is swift and you are rewarded with 3 stars (3p) every survey you are screened out of. When I have needed to contact customer service the response is prompt and answers my issue.

1 April 2026
Unprompted review
Ipsos iSay logo

Reply from Ipsos iSay

Hello!

Thank you very much for sharing your positive experience with Ipsos iSay. We are happy to hear that you've enjoyed various studies and surveys.
We strive to offer frequent and relevant survey opportunities and appreciate your recognition of our customer service.

Best regards,
Ipsos iSay Support Team

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