Massive shoutout to Alex Caldecott. Very speedy response. Very helpful through the ordering process. He helped me find alternatives and suggesting other products. Deliveries came at lightning speeds.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with. I bought 1 internal door latch as I was short for my renovation job. It was delivered promptly but somehow it got rejected when first delivery attempt was made. I emailed c... See more
Company replied
Very pleased with the items I bought but what really stands out for me is the customer service. The courier company somehow lost my order and even though it wasn't their fault, Ironmongeryforyou.co.uk... See more
Company replied
I had a very positive experience with IRM/Ironmongery For You. The product range was good and the ordering process was straightforward, but what stood out most was the customer service. Alex was extre... See more
Company replied
Company details
Written by the company
Welcome to IRONMONGERY FOR YOU Established in 1981, IRM Bristol Ltd is an award-winning company that has been servicing the construction industry for approaching four decades. IRONMONGERY FOR YOU launched in 2008 as our “buy online” platform and has been supplying retail and trade customers ever since. We are firmly established as a leading supplier of Architectural Ironmongery and along with our vast stock holding, we are also the main distributor for all the major UK and European Ironmongery manufactures. Our close-knit team, which includes many who are qualified to the Guild of Architectural Ironmongers Diploma standard, will do everything possible to provide the highest level of customer service.
Contact info
Units 1 & 2 Armstrong Court, BS37 5NG, Bristol, United Kingdom
- 01454321311
- info@ironmongeryforyou.co.uk
- www.ironmongeryforyou.co.uk
4.8
Excellent
295 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Love them
Love them! They are stylish and fit well on our new doors!
22 November 2024
Unprompted review
Reply from Ironmongery For You
Good morning Shirley,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Superb customer service
What I loved about dealing with Ironmongery for you;
Great website, great selection of products, great prices.
Most of all though, when choosing my handles for my kitchen, I selected possibly 10 different handles, had them all delivered to try, then returned the 9 I didn't like, kept the one sample and ordered 25 of the same.
They even assisted when I messed up the handle dimensions and accidentally ordered 128mm rather than the correct 160mm screw distance dimensions.
Great people!
15 November 2024
Unprompted review
Reply from Ironmongery For You
Good morning Stuart,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Dave,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Winston,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very impressed
Very impressed - fast service, well-packaged and excellent quality. Wouldn’t hesitate to use ironmongery again.
Alan seear
29 October 2024
Unprompted review
Reply from Ironmongery For You
Good morning Alan,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning,
Thank you for leaving us a 4* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great customer service
Great customer service. They immediately contacted me by telephone to let me know there would be a delay with my order, which was no problem for me and has now arrived and great product as expected.
30 October 2024
Unprompted review
Reply from Ironmongery For You
Good morning Angel,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
great service very helpful fast…
great service very helpful fast delivery
2 October 2024
Unprompted review
Reply from Ironmongery For You
Good morning Lynn,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Excellent customer service
Fast delivery, excellent customer service when it came to dealing with location of item left by courier (my own fault), Alex went above and beyond to deal with the misunderstanding. Great price, wouldn’t hesitate to use again.
27 September 2024
Unprompted review
Reply from Ironmongery For You
Good afternoon Tim,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Took time to listen and discuss
Took time to listen and discuss. Quality Product. Arrived when they said it would
18 September 2024
Unprompted review
Reply from Ironmongery For You
Good morning Simon,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great on time
24 September 2024
Reply from Ironmongery For You
Good morning Paul,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very fast service
Very fast service, good quality and great price. Thank you!
16 September 2024
Unprompted review
Reply from Ironmongery For You
Good morning Liz,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great communication and customer…
Great communication and customer service. Good quality products. Would definitely buy from again. Thank you
16 September 2024
Unprompted review
Reply from Ironmongery For You
Good afternoon Anna,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Dave,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Perfect brass lock…
Perfect brass lock to replace broken interior door lock. Good value lock and good service from company.
16 September 2024
Unprompted review
Reply from Ironmongery For You
Good morning Martin,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Excellent Brackets at a sensible price.
The brackets arrived in very good time, well protected and were exactly as described. Dissapointingly the supplied screws were not of the same quality and sheared.
31 August 2024
Unprompted review
Reply from Ironmongery For You
Good morning Scott,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
I'm sorry to hear about the issue with the screws. Please send an email to info@ironmongeryforyou.co.uk with your order details and I will look into a solution for you.
Kind regards,
Alex.
Good product and good customer service…
Good product and good customer service when a delivery went astray.
25 August 2024
Reply from Ironmongery For You
Good morning Scott,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
The gate stop is exactly what I wanted…
The gate stop is exactly what I was hoping for, very strong and will protect the gas fire outlet becoming damaged by the side gate. Many thanks
21 August 2024
Unprompted review
Reply from Ironmongery For You
Good morning Gillian,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great service
These guys went above and beyond to make sure my package arrived, even changing the delivery address when we had issues. Prices are reasonable and a great service was provided.
27 August 2024
Unprompted review
Reply from Ironmongery For You
Good afternoon Anna,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Quick order and delivery process and…
Quick order and delivery process and the product is extremely well made and excellent vfm
15 August 2024
Unprompted review
Reply from Ironmongery For You
Good morning Colin,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
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