Massive shoutout to Alex Caldecott. Very speedy response. Very helpful through the ordering process. He helped me find alternatives and suggesting other products. Deliveries came at lightning speeds.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with. I bought 1 internal door latch as I was short for my renovation job. It was delivered promptly but somehow it got rejected when first delivery attempt was made. I emailed c... See more
Company replied
Very pleased with the items I bought but what really stands out for me is the customer service. The courier company somehow lost my order and even though it wasn't their fault, Ironmongeryforyou.co.uk... See more
Company replied
I had a very positive experience with IRM/Ironmongery For You. The product range was good and the ordering process was straightforward, but what stood out most was the customer service. Alex was extre... See more
Company replied
Company details
Written by the company
Welcome to IRONMONGERY FOR YOU Established in 1981, IRM Bristol Ltd is an award-winning company that has been servicing the construction industry for approaching four decades. IRONMONGERY FOR YOU launched in 2008 as our “buy online” platform and has been supplying retail and trade customers ever since. We are firmly established as a leading supplier of Architectural Ironmongery and along with our vast stock holding, we are also the main distributor for all the major UK and European Ironmongery manufactures. Our close-knit team, which includes many who are qualified to the Guild of Architectural Ironmongers Diploma standard, will do everything possible to provide the highest level of customer service.
Contact info
Units 1 & 2 Armstrong Court, BS37 5NG, Bristol, United Kingdom
- 01454321311
- info@ironmongeryforyou.co.uk
- www.ironmongeryforyou.co.uk
4.8
Excellent
295 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great Service
Wide range of high quality product, and great customer service. I have made repeat purchases, and also used customer service for product advice.
25 April 2024
Reply from Ironmongery For You
Good morning Marianne,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Website is easy to navigate
29 April 2024
Reply from Ironmongery For You
Good afternoon Tracy,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great customer service
Great customer service, fast delivery and great products.Will be using again.👍
28 April 2024
Reply from Ironmongery For You
Good morning Mark,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good afternoon Darren,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Very good service
Very good service. Brill web site . Very simple to look at ..
22 April 2024
Unprompted review
Reply from Ironmongery For You
Good morning Daniel,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great piece of kit it's the second one…
Great piece of kit it's the second one I've had always recommend it to friends, ironmongery direct were the cheapest I found when pricing for a new one and as always delivered the next day great service.
9 April 2024
Unprompted review
Reply from Ironmongery For You
Good morning Andrew,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Good range of products
Good range of products, competitively priced with prompt delivery
27 March 2024
Reply from Ironmongery For You
Good morning Suzanne,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Despite a hiccup in the delivery (not…
Despite a hiccup in the delivery (not their fault!) they quickly put that right and promptly sent us some very good quality brass sash window handles. A perfect fit and a great look.
30 March 2024
Unprompted review
Reply from Ironmongery For You
Good morning Paul,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Lynne,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Good morning Ricky,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Really good experience
The person who answered my query was very helpful.
My gear arrived promptly & well packed.
I bought Jigtech gear & found prices very competitive.
25 March 2024
Reply from Ironmongery For You
Good morning Eric,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Fast delivery and lovely products
24 February 2024
Reply from Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Everything was fine but the delivery…
Everything was fine but the delivery was a bit annoying. It kept getting delayed.
24 February 2024
Reply from Ironmongery For You
Good morning Andrew,
Thank you for leaving us a 4* review.
I'm sorry to hear about the issues with the delivery.
I can see that we dispatched the item on the 29th Feb and it was delivered on the 2nd March, so delayed by one day, sorry about that.
I have gone ahead and refunded you for the delivery charge.
Kind regards,
Alex.
The product works well
The product works fine. Installation is easy. The staff were very helpful and everything delivered on time. Thanks.
25 January 2024
Unprompted review
Reply from Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great customer Experience
Great communication, would definitely recommend and purchase from again. Nothing was too much bother in finding out information for me, felt like I was a five star customer with the fab customer service!
Used the Jigtech kit and handles, such an easy kit to use and a nicely finished job.
23 February 2024
Reply from Ironmongery For You
Good morning Emma,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Seems a good product
23 February 2024
Reply from Ironmongery For You
Good morning Christopher,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Quality of the product / door handles…
Quality of the product / door handles etc / good communication
29 January 2024
Reply from Ironmongery For You
Good afternoon Ellen,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Excellent service- speedy and friendly
Excellent service- speedy and friendly. I had an issue with one of the ordered handles and it was dealt with efficiently with a replacement sent directly by the manufacturer. Thank you!
22 January 2024
Unprompted review
Reply from Ironmongery For You
Good morning,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Reply from Ironmongery For You
Hi Georgina,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
Great customer service
Great customer service. Really impressed with Ironmongery For You and how they processed the order and return.
12 January 2024
Unprompted review
Reply from Ironmongery For You
Hi Adrian,
Thank you for leaving us a 5* review.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Alex.
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