While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electrical appliance wholesaler
  2. Electronics store

Information provided by various external sources

iRulu Technology is the consumer electronics division of USA111 Inc,a reputable US-based corporation,located in Columbus,Ohio,United States.Have many Partnership factories worldwide,our R&D Dept has strong thrusts to design and develop high-tech products for better human life.


Contact info

1.8

Poor

TrustScore 2 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

where is the cheating product from?

Bought a IRULU Power bank 1 or 2 years ago. didn't use it. Now I start charging electricity to the power bank. It doesn't charge. Read the manual, a very small piece of paper, I realized the power bank doesn't function any more. The product has no info on where it was made from!! Called IRULU 800-542-1798. No customer service. checked irulu.com, the page says: The connection to irulu.com is not secure.

9 August 2022
Unprompted review
Rated 1 out of 5 stars

I bought one of their tablets several…

I bought one of their tablets several years ago and only used it for a few months because I got a laptop. I havent used it in several years and have forgotten my sign in pattern and I'll be damned if I can't find a working phone number to call these people. After reading some of these reviews however I'm now afraid to even use it in fear of getting a virus.

29 August 2018
Unprompted review
Rated 1 out of 5 stars

iRulu Geo King Max 3 has two viruses built-in

I bought a Irulu's Flagship Geoking 3 Max, it has two viruses built into it .one of them is in the sound recorder app a android/trojan.agent.aed, it can't be removed and it's a system app, good luck. I use my phone for business and this is no good. the other malware also verified by Malwarebytes is in the QuickTouch app android/Adware.Xinyinhe.CJ , also a system app ...which cannot be removed! I registered as a customer on irulu.com to complain. They have not responded to my email . today I'm considering calling the sales company that I bought it from in China but I don't know where that would get me I think there's a 12 month warranty but if you can't contact them it isn't really worth much is it... And the Flash for the camera on the front also failed after 3 months...
I succeeded the flashing firmware but the firmware download at naijarom.com had the same problems!! Same Embedded malware and also trojan dropper...Irulu.com does not email back ...has not responded to my customer contact...
I'm very upset about buying a phone with spyware built into it from China and I will not use it for business...Bad Company, Do Not Buy!

29 March 2018
Unprompted review
Rated 1 out of 5 stars

Big Scam Company

Big Scam Company. see Reviews Of PEOPLE GETTING RIPOFF ON OTHER CHANNELS. Bad reputation on eBay AliExpress and other sites.

Hello everyone. I know this kind of things Happens a lot. getting bad Tablets phones or any other electronics from Irulu. I am reaching to everyone or anyone Willing to pursuit this with me so we all get paid. My Adviser is asking for just 10 Persons with a formal Complaint Via Email. your Full Names. Addresses and what had happened. I am willing to File
A lawsuit against this Company so we all get Our Money Back.
I am Not scammer of any Kind. Going to fight for your rights.
Shoot your emails to JUSTICEJUSTICEFORAL L@ GMAIL .COM.
THANK YOU AND GOD Bless.

6 January 2018
Unprompted review
Rated 1 out of 5 stars

BAD CUSTOMER SERVICE

I brought tablet 2 years ago and it's been sitting in my pile of maybe I can fix later. Charging port broke first time I used it. Contacted company and they could/would not help. I want buy anything by this brand and will bad mouth them every chance I get.
John H.

26 October 2016
Unprompted review
Rated 3 out of 5 stars

The irulu u2 service

I bought a irulu u2 2 months ago and I have had a very great experience using the device, no faults no trouble, but all of a sudden I find it downloading apps all by itself... I don't know what's happening but I can't get those apps off the device... I factory reset the phone and the app are still there... Guess it's a virus, but I really need to know how to get rid of those virus so I can start using my device like when I just bought it... Please any help out there that can solve my problem I would appreciate it

20 January 2016
Unprompted review
Rated 5 out of 5 stars

Best online shop for electronics

iRULU is a best place for buying a lot of excellent items. Items cost a very low price and a delivery time is a very very fast. Shipping time at last time is only 11 day's from China to Serbia.
An excellent shop, first class quality of services and low prices

23 July 2015
Unprompted review
Rated 5 out of 5 stars

Good and recommended

So far i have had some great shopping experiences with IRULU.
I regularly check the site to buy phones, watches, small electronics . Good prices and they get a lot of new items which keeps me coming back.

13 July 2015
Unprompted review
Rated 5 out of 5 stars

Nice tablets !

I found them on eBay at first.I bought a 7 inch tablet from iRulu,then I went to their own store irulu.com and purchased a Babypad tablet for kids for my little son.The tablet is great and it's his favorite play tools now.

4 July 2015
Unprompted review
Show reviews in all languages. (16 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look