Isaac’s Moving & Storage Reviews 51

Perfect Service all around!

The delivery guys where friendly, polite, and just simply amazing!
They gave me a courtesy call about an hour before arriving, which I appreciate.

We have no damage and are very truly happy with the service that was provided.

Highly recommend!!!!

That's the second time we used Isaac's moving. First time it was a local move some 30 years ago, and we had not been disappointed.
So when we relocated our 3+ bedroom house from MA to the mid-west, Isaac's was our first choice.
Estimation and ordering went very smoothly, but actual movers were the best.
We had more then 400 items, mostly heavy boxes, whole house of furniture, grand piano...
And we got a 2-person crew, but it was enough for the job.
We did the packing ourselves, and none of our items was damaged.
Movers loaded all our staff on track in a day and a half, efficiently and accurately. Then we drive 1100 miles in our car to our new home and waited for the track.
Truck arrived exactly at the promised time, 7:30am, and by 4pm all our furniture had been assembled at the right locations, and out 400 boxes had been moved to correct room. And no damage at all, and a clean house after the move.
They are the best, highly recommended.

I've moved 10 times in the last 24 years and this is by far the worst experience! It's like they just didn't care about my home. The same stuff I myself was able to move in with no issues, "professional" movers weren't able to move out without damaging my pristine wood floors, door frames and walls. My home is still up for sale and this is how it's supposed to show now. Talk about adding stress to an already stressful move! It's day 5 and still no contact from the company on my request to be compensated for repairs. I have no faith that my stuff will show up in one piece after this.

I used the company for an international move from the US to East Africa and it was a nightmare and a lot of anxiety and distress. packing was good. I was told I would get my shipment in about 2 months and it took almost 6 months by sea. communication was appalling and uncaring. at one point they did not seem to know the actual location of my shipment.

We contacted Isaac’s at the recommendation of a friend for a long-distance move. Out of the five companies we contacted, Isaac’s provided the most professional, thorough quote with the best pricing. Our sales agent, Holly, and the coordinator, Natasha, were always responsive with any questions or concerns - including when there was a misunderstanding about the delivery date, which they were able to resolve easily. Both the pick up crew, led by foreman Carlos, and delivery crew, led by foreman Alex, were attentive and professional and made sure every detail was taken care of. Everything was packed and handled with care, with zero damage. I can’t say enough good things and I’d recommend Isaac’s to anyone (including my mom, who is moving within the next year!).

We hired Isaac's to move our grandmother from Randolph to Foxboro (after our grandfather passed). From the first phone call to the last box being delivered Isaac's took great care of our grandmother and her move. I would recommend Isaac's to anyone.

WARNING This review contains the truth of a company that has nice personnel on surface level but bad actual workers. The guys packed our stuff in their wardrobe boxes without getting confirmation to use them when we had tons of boxes they could have used. One of the guys told us that if they used a couple of their company logo boxes but removed the stuff from them after we moved we wouldn’t get charged for the use but we never actually said to use use them. My mom was packing in another room still because she’s 65 and has to make up for me, who is severely disabled, and packed until the last minute. I had to sit in the car while everything was happening because of my disability. I couldn’t watch them like a hawk, which I shouldn’t have to do, like I guess I should have been doing. They also took a 1 hour lunch break and charged us for it claiming it was apart of the drive time. It literally took us 45 minutes and we stopped for food and at the bank for cash on our way to the new residence. I forgot to also mention that they had the audacity to claim that our move started when they got to apartment complex which was before the scheduled move time. The apartment complex is not our property the apartment itself is our property. So they ended up using 20 wardrobe boxes (Without permission) ,when we had plenty (20+) of our own they could have used, charging us $20 a box. Do the math. Also they put most of the boxes in one room. So me, who is disabled and can’t lift anything, had to call a friend to help me find my bedding for my bed and will later get the same friend to put my bed on the easy to fold out frame I asked the guy to do for me (which he agreed to do later). Not sure why I got charged an hour of labor for them to travel since they were sitting in a vehicle and it didn’t take one hour. I have been way overcharged for their services and will seek a lawyer for their unprofessional practices and horrible treatment by the head worker and some horrible man from New York named Ron that treated my 65 year old mother with such disrespect when we tried disputing the box charges that weren’t approved. Please go with anyone else. Biggest mistake of my life going with this company. I will be posting this everywhere I can post a review for this mover.

I have moved many times and this was the smoothest move ever!!! The movers were on time, listened carefully to my needs, knew what they were doing, while quick and efficient they were always ready to answer my questions, and made sure everything was placed exactly where I wanted. The price was less than the estimate. That was a first. I would definitely use them again.

My mom moved from a condo in MA to a retirement home - it could have been a very stressful experience, but thanks to the folks at Isaac's and the company that helped her pack and dispose of items she no longer needed, she is happily ensconced in her new place. Thanks for everything!

I was told that I could leave clothes in dressers..
Not true .. More boxes were needed
The quote was poorly done and inaccurate.
The top and finishing part my antique partners bookcase
Was lost and a piece of the of the bookcase was
Chipped off
I was told that the garment boxes were rented and could be returned for a refund???

On the plus side everything else was loaded, stored
And delivered on time and expeditiously

on time, professional, clean and communicated

They were great! They showed up on time with plenty of help They moved everything quickly and efficiently out of our old house and into our new house. The workers were very nice and happy and hard workers.

Communication excellent
Handled all items with care
Very professional
Great value

Guys were nice, wrapped everything nicely, efficient n thorough👍

I have used Isaac's movers twice so far. From the initial contact with Isaac's to the final phase of my moves everything went exceptionally! Robert, from the home office was the best with regard to arrangements for the move, and professionally very accommodating with costs associated with the move.
The crews from both my moves we're also very professional, friendly and careful with our furnishings. Our belongings are currently in one of their storage facilities waiting for our third move which we expect very soon. I am looking forward to their exceptional service again and would highly recommend them to everyone!

I had a great experience. Nikki was amazing by organizing everything and the moving men were terrific too

Having lived in our home for over 33 years, moving for us was a little scary and full of a myriad of unknowns. The entire team at Isaac's made the entire experience painless, From the initiation of my first call until completion of the move, all of those involved in the move were a modicum of professionalism. I

I had a great move with Iassic's and they were INCREDIBLY flexible with our move. However, Iassic's does call and contact you a lot to the point of being a bit overwhelming.

However, would totally recommend using this company.

Your staff went above and beyond anything I would have expected. My husband passed away during the moving process and your staff treated me and my family with sensitivity and caring that was beyond measure. I am fully grateful for the entire Isaac moving experience at a time that could have been otherwise tragic. Linden Ponds has a vote of confidence in my book for recommending Isaac's Moving for my move from Hanson to Hingham in one day! Supervisor came by during moving with a big bowl of fresh cut-up fruit, knowing it was most appreciated by all of us, and then a beautiful potted lily plant to welcome me in my new home after I settled in. Thank you again, Isaac's. JMB

Even though one of our pieces was scratched everyone was very professional and tried very hard to help us out