I wish I could give a much lower rating than I have. This company is absolute rubbish. They took nearly 4 weeks, and countless e mails to send me out the completely wrong order. Avoid at all costs.
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See what reviewers are saying
Description on web states 8km range for hand held radios, when arrived the instructions state 3 km range. After trying the product the range is only 3km, as such this is strictly not as described,... See more
Company replied
Ordered 2/12 - received emails to say dispatched 6/12 - 13 /12 still no item, emailed from website that says 'we endeavour to respond within 24 hours - 14/12 no item, no response to email, sent sec... See more
Company replied
My son was in tears today with the 'hamper' he purchased out of his own money for Fathers day gift to his Dad. It turns up in a shoddy box with battered chocolate packaging. He requested a gift messag... See more
Company details
Information provided by various external sources
Welcome to the world of Household Appliances and Mobile Accessories! Discover a huge collection of mobile phone accessories, kitchen appliances, hair care products and other electronic gadgets on iShoppe. iShoppe is a leading company of electronics & mobile accessories in UK. Our warehouse is based in West London and we offer great delivery service within United Kingdom. We take pride in offering quality products at competitive prices backed by exceptional customer service. iShoppe is dedicated to offering exceptional value in two core areas: 1. Mobile Accessories 2. Household Electronics In mobile phone accessories we specialise in mobile chargers, mobile batteries, mobile covers, mobile cases, memory cards, screen protectors, mobile car charger, bluetooth headsets and other mobile accessories of genuine brands like Nokia, Samsung, Motorola, Sony Ericsson and Siemens. On the household front we stock the best selection of Food Processors, Blenders, Mixers, Kettles, Toasters, Coffee Makers, Personal Care products such as Shavers, Trimmers, Clippers and Dryers from leading brands like Kenwood, Philips, Remington, Morphy Richards amongst others.
Contact info
Unit 1b, 142 Johnson Street, Southall Business Park, UB2 5FD, Southall
- 02086068999
- puneet@orionelectronics.co.uk
- www.ishoppe.co.uk
1.3
Bad
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Well Done!
Delivery was prompt and as they predicted. I was kept fully informed of the parcels status by e-mail. The only thing is that the package had been opened once before and stuck back with double sided tape. I trust that the cutter is in fact working?
12 November 2010
Unprompted review
Very good competetive price and excellent delivery service.
No problems at all -. Item arrived within 1 hour of time given in forwarning email. - Recommended.
12 November 2010
Unprompted review
good service
I was a bit wary of using this website as I hadn't heard of it before and the order confirmation email didn't look overly professional, which made me wonder whether the transaction would go smoothly but it arrived at the delivery address within the specified time and the person I sent it to said it was well packaged and in perfect condition.
11 November 2010
Unprompted review
Disappointing - product ordered unavailable
Disappointing as despite product being advertised on website after a few days i was informed that the product was no longer available & they would not be getting any further stock
10 November 2010
Unprompted review
Reply from Ishoppe
Dear Alison,
Our sincere apologies you did not have a satisfactory customer experience with us.
When we face stock issues of any item advertised on our website, we place this information against the order received so it automatically reaches our customers through the email details they used while placing the order. In your case, it seems this information was not received at your end. We sincerely apologise again for the inconsistent communication from our end but hope we are able to serve you better in the future.
Kind regards,
Abhi Bhaumik
Operations Manager
Excellent
Excellent service - quick and they kept me well informed about delivery times.
9 November 2010
Unprompted review
excellent service
Very happy with the service. To make it even better I would suggest letting your customers know that they will receive an email re delivery time. Like many people, I don't look at my emails daily and so missed the message and the delivery. However it was rescheduled and I was given an hour slot which is wonderful compared to waiting in all day for other suppliers.
7 November 2010
Unprompted review
delighted with our puchase
We were delighted with our puchase and the speed of delivery
Thankyou Mrs Whelan
6 November 2010
Unprompted review
Purchase of steam generator
I had a problem with this purchase as the original item, sent by Royal Mail, didn't arrive. This resulted in several emails from me asking what had happened to my purchase. Everything possible to resolve this was done by the staff and I was twice phoned to explain what the situation was and what was being done to get a steam generator to me. My sole treason for not awarding five stars is the delay I had in getting the item and is perhaps unfair as the fault appears to lie with the delivery and not with anyone at Ishoppe.
6 November 2010
Unprompted review
great!
we bought coffee machine...everything was perfect: the transaction, quick delivery and great product..will recommend this shop to our friends
4 November 2010
Unprompted review
Bad info on website
I ordered a Kenwood kitchen machine KM023, for about 500 £. Everything went well during the ordering process. But next day I received a mail that Ishoppe, was not allowed to sell the machine to people outside UK. Restiction from Kenwood - apparently. Is that legal to deny sale to some EU-residents. ??? I live in Denmark...
If Ishoppe had written on their website, that they only sell this machine in UK - I wouldnt have spent time on trying to order it. So only 2 stars...
4 November 2010
Unprompted review
Reply from Ishoppe
Dear Carsten Zacho,
Our sincere apologies we weren't able to send the item out to you in Denmark. We are authorised dealers for Kenwood appliances in the UK and sell according to the guidelines and terms & conditions as set by Kenwood. Moreover, almost all our appliances have a plug suitable only for UK electrics.
This restriction is mentioned on the listing but this would not dis-allow customers outside UK to proceed with the purchasing process as that cannot be restricted for any items.
Thank you,
ishoppe Customer Support
Good price, quick delivery
3 November 2010
Unprompted review
Great prices and excellent delivery!
The items arrived on time, and I received a message 30 minutes before arrival that the goods would be delivered within the next hour. Once I received the goods, I received a confirmation that the goods had been delivered. What prompt service!!
I will definitely use them again, and highly recommend their services to others.
2 November 2010
Unprompted review
Amazingly quick!
The goods arrived the day after I orderred them. Not only, but I received a two hourly time slot for when the delivery would be made. Fantastic service,but also very good value for money.
1 November 2010
Unprompted review
First Rate Service
I found the website easy to navigate
Prices were very competative
I ordered the goods i wanted
Very low postage rate
Goods arrived the following day
*****
1 November 2010
Unprompted review
Excellent service!
Ordered item on Saturday, was informed on Monday of despatch by courier and received item on Tuesday as promised! Excellent and fast service combined with best product price.
1 November 2010
Unprompted review
Very happy with the transaction
Item was at the advertised prices.
It was exactly as advertised, and arriver very quickly.
It arrived when they said it would in their communication emails which also were very clear and welcome.
Unable to find fault - well done - very pleased.
29 October 2010
Unprompted review
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